Free

Details

Released
December 21, 2016
Updated
October 22, 2026

Features

myNAS App screenshot #1 for iPhone
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iphone
ipad
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About

Access your health insurance policy details, search for medical facilities and physicians within your network, and book appointments. Stay informed about member promotions and special offers.

✓Search medical facilities and pharmacies
✓Find in-network physicians
✓Access policy information
✓View member promotions
✓Book doctor appointments
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What's New in myNAS App

3.4.50

October 22, 2026

Stability improvements and performance optimizations.

User reviews

Not friendly

It’s not user friendly. Can improve UX design

Response from developer

Hi, we regret that your experience did not meet your expectations. Your concerns are important to us, and we would like to address any issues you may have. Please email your card number, Emirates ID, and contact number to customercare@nas.ae so we can address them directly. For urgent assistance, please contact our customer care team at 800-2311, available 24/7. Thank you!

Add Face ID / Biometric Login Option

Having to enter a password and OTP every single time I log into the app is frustrating and time-consuming. Please enable Face ID / Biometric login so users can log in quickly and securely without waiting for an OTP each time.

Response from developer

Hi, we're sorry that you had an unpleasant experience. Your feedback is important to us. Please email us at customercare@nas.ae with your card number, Emirates ID and contact details so we can reach out to you to address the concerns raised. For urgent assistance, please contact our customer care team at 800-2311, available 24/7. Thank you!

App

The app is very useful but it’s very slow and hanging almost all the time

Worst app

On the slowest and useless apps for insurance! Complete failure

Really slow to load

Dear Team, kindly look into the speed of the app.. launch takes time… first page launch takes time.. navigating using options takes time…

Response from developer

Hi, we're sorry that you had an unpleasant experience. Your feedback is important to us. Please email us at customercare@nas.ae with your card number, Emirates ID and contact details so we can reach out to you to address the concerns raised. For urgent assistance, please contact our customer care team at 800-2311, available 24/7. Thank you!

FAQ

What does the myNAS App do?

The myNAS App provides NAS cardholders with access to their health insurance policy information. It allows users to search for in-network medical facilities, pharmacies, and physicians, view member promotions, and book appointments with their doctors.

What are the key features of the myNAS App?

Key features include searching for medical facilities and pharmacies, finding physicians within your network, accessing your policy details, checking for member promotions and special offers, and booking appointments with your doctor.

Is the myNAS App free to use?

Yes, the myNAS App is free to use for NAS cardholders. There are no charges associated with downloading or using the app's functionalities.

Who can use the myNAS App?

The myNAS App is specifically designed for NAS cardholders. It provides them with convenient access to manage their health insurance policies and healthcare services.

How can I find a doctor using the myNAS App?

You can find a doctor by using the search functionality within the app. It allows you to search for physicians who are part of your network, ensuring you can find in-network providers easily.