Free

Details

  • Released
  • Updated
  • December 21, 2016
  • October 1, 2026

Features

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About

Access your health insurance policy details, search for medical facilities and physicians within your network, and book appointments. Stay informed about member promotions and special offers.

✓Search medical facilities and pharmacies
✓Find in-network physicians
✓Access policy information
✓View member promotions
✓Book doctor appointments
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What's New in myNAS App

3.4.49

October 1, 2026

Stability improvements and performance optimizations.

User reviews

App

The app is very useful but it’s very slow and hanging almost all the time

Really slow to load

Dear Team, kindly look into the speed of the app.. launch takes time… first page launch takes time.. navigating using options takes time…

Response from developer

Hi, we're sorry that you had an unpleasant experience. Your feedback is important to us. Please email us at customercare@nas.ae with your card number, Emirates ID and contact details so we can reach out to you to address the concerns raised. For urgent assistance, please contact our customer care team at 800-2311, available 24/7. Thank you!

Mr

Every time I open the app it’s taking a while to operate. Also it is not comfortable. Please update the app to let it run using eye print

Response from developer

Hi, we're sorry that you had an unpleasant experience. Your feedback is important to us. Please email us at customercare@nas.ae with your card number, Emirates ID and contact details so we can reach out to you to address your concerns. For urgent assistance, please contact our customer care team at 800-2311, available 24/7. Thank you!

Difficult to navigate

Difficult to navigate. Found better apps with Nextcare or Mednet

Response from developer

Hi, we're sorry that you had an unpleasant experience. Your feedback is important to us. Please email us at customercare@nas.ae with your card number, Emirates ID and contact details so we can reach out to you to address your concerns. For urgent assistance, please contact our customer care team at 800-2311, available 24/7. Thank you!

OTP

The fact you have to do an OTP everytime is ridiculous and very inconvenient especially as it only allows 30seca and then email takes about 20secs to come through

Response from developer

Hi, we’re sorry to hear about your experience. Your feedback is important to us. Please email customercare@nas.ae with your card number, Emirates ID, and contact details so we can assist you directly. Please note that OTPs are valid for 10 minutes, and members can request a new OTP after 30 seconds if not received initially. For further assistance, please contact our 24/7 Customer Care team at 800-2311. Thank you!

FAQ

What does the myNAS App do?

The myNAS App provides NAS cardholders with access to their health insurance policy information. It allows users to search for in-network medical facilities, pharmacies, and physicians, view member promotions, and book appointments with their doctors.

What are the key features of the myNAS App?

Key features include searching for medical facilities and pharmacies, finding physicians within your network, accessing your policy details, checking for member promotions and special offers, and booking appointments with your doctor.

Is the myNAS App free to use?

Yes, the myNAS App is free to use for NAS cardholders. There are no charges associated with downloading or using the app's functionalities.

Who can use the myNAS App?

The myNAS App is specifically designed for NAS cardholders. It provides them with convenient access to manage their health insurance policies and healthcare services.

How can I find a doctor using the myNAS App?

You can find a doctor by using the search functionality within the app. It allows you to search for physicians who are part of your network, ensuring you can find in-network providers easily.