Comparison

FPL vs UGI Utilities Account

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FPL

Manage your electricity account securely with biometric login. Report outages, track restoration, and receive bill notifications. Monitor energy usage and view projected costs.

Highlights
  • Biometric account access
  • Report and track power outages
  • Real-time bill notifications
  • Projected monthly bill amounts
  • Energy usage tracking
  • View and download bills
  • Account profile management
Features
Read full description

Get more with just a tap of our app. Your fingerprint or FaceID will give you instant, secure access to your account so you can easily manage your power in the palm of your hand – report an outage and receive updates, get real-time bill notifications and reminders, find out about your next month’s projected bill amount and more! Features include: ALERTS AND REMINDERS -If you’re not already receiving your bill by email, you will be automatically switched to monthly email bills (and mobile app reminders) to quickly view, download and pay your bill – no more paper! Terms and conditions are available at fpl.com/ebillterms -Receive alerts and reminders when a new bill is ready to view and when it is due -Receive appointment reminders for scheduled appointments OUTAGE INFORMATION -Report a power outage -Check outage status and track restoration progress -Receive updates via push notifications ENERGY USE INFORMATION -View your projected monthly bill amount -Track your current, daily, weekly and monthly energy use -View your daily energy cost average and quickly see how your bill compares to the previous month ACCOUNT MANAGEMENT -Fingerprint login to view your real-time account balance, payment due date, balance details -View and download your bill (PDF) -Enroll in Pay Online and make a payment -Manage your saved payment methods -Schedule a future payment (if qualified) -Update your account profile – email address, phone number, and mailing address *FPL app use requires an active FPL account that is registered online at FPL.com

About

UGI Utilities Account

Manage your gas and electric utility account conveniently from your mobile device. Easily pay bills, track energy usage, update your information, and find payment locations. Access savings tips and assistance programs all in one place.

Highlights
  • Pay bills easily
  • Compare power and gas usage
  • Update account information
  • Request assistance
  • Explore rebates and saving tips
  • Find authorized payment locations
Features
Read full description

Experience seamless utility management with the UGI Utilities Official App for Gas & Electric customers. Simplify your life by effortlessly paying bills, tracking and comparing power & gas usage, updating account details, accessing assistance, exploring rebates & saving insights, locating authorized payment centers, and beyond – all at your fingertips. Download now for a smarter, more convenient way to stay in control, right from your mobile device. Key Features: • Pay Bills with Ease • Compare Power & Gas Usage • Update Account Info • Request Assistance • Explore Rebates & Saving Tips • Find Authorized Payment Locations Discover the power of effortless utility management – download the UGI Utilities App today on the App Store.

Screenshots

FPL4 screens
UGI Utilities Account4 screens

Verdict

The call

The clearest difference is review sentiment: UGI Utilities Account at 68% against FPL's 41%. UGI Utilities Account also leads on rating (4.8 vs 4.5) and iOS requirement (14.0 vs 16.6). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UGI Utilities Account holds the better App Store score, 4.8 against 4.5. Both are backed by a comparable volume of ratings — 24K and 8.5K respectively. Written reviews point the same way: 41% of FPL's written reviews are positive against 68% of UGI Utilities Account's.

UpkeepUpdate frequency

FPL ships an update every 6 weeks, UGI Utilities Account every 2 months. Both last shipped on November 10, 2026.

Scorecard3 real differences · 7 level
FPL versus UGI Utilities Account: the parameters behind the verdict, then further details
ParameterFPLUGI Utilities Account
PriceFreeFree
Rating4.5 (24K ratings)4.8 (8.5K ratings) — better
Positive reviews40.7% of reviews68.0% of reviews — better
Number of ratings24K — better8.5K
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPod — better
Requires iOS16.614.0 — better
Further details — not scored
Size96 MB44 MB
Age rating4+4+
DeveloperNextEra Energy, IncSmart Energy Systems LLC

Customer experience

FPL

All ratings23,366 ratings
Positive87.4%
Neutral2.3%
Negative10.3%
Written reviews494 reviews
Positive40.7%
Neutral6.5%
Negative52.8%

UGI Utilities Account

All ratings7,636 ratings
Positive96.7%
Neutral1.3%
Negative2.0%
Written reviews25 reviews
Positive68.0%
Neutral4.0%
Negative28.0%

User reviews

FPL

From 24K App Store ratings

What we love

  • 👍 Easy to use and navigate
  • 🚀 Efficient app performance
  • 💡 Useful features like usage tracking and billing
  • 🔒 Secure login and account management
  • 📈 Helpful data visualization and analytics

Room to improve

  • 🐛 Occasional bugs and crashes
  • ⏱️ Slow app response times
  • 🔒 Overly restrictive security measures for some users
  • 💸 Concerns about high electricity rates and billing practices

UGI Utilities Account

From 8.5K App Store ratings

What we love

  • 👍 Excellent service
  • 👍 Easy to use and straightforward when making payments
  • 👍 Very useful and helpful app

Room to improve

  • 🐛 Payment issues
  • 🐛 App not working, please fix it

Bugs and requests

FPL

Reported bugs

3 issues
  • Login issues and account management problems
  • Unreliable app performance and stability
  • Inaccurate or missing data in usage and billing sections

Requested features

4 requests
  • Allow more customization and personalization options
  • Improve outage reporting and restoration updates
  • Provide more detailed usage history and forecasting
  • Offer better support and communication channels

UGI Utilities Account

Reported bugs

2 issues
  • Payments aren't processing
  • "Maintenance in progress", app not working

Requested features

2 requests
  • Improve the app
  • Fix the new app so payments can be made

In-app purchases

None

FPL

No in-app purchases

None

UGI Utilities Account

No in-app purchases

Questions

Is FPL free?
FPL is free to download, with no in-app purchases.
Is UGI Utilities Account free?
UGI Utilities Account is free to download, with no in-app purchases.
Which has better reviews, FPL or UGI Utilities Account?
UGI Utilities Account is rated higher. FPL averages 4.5 out of 5 from 24K ratings, while UGI Utilities Account averages 4.8 from 8.5K ratings.
Do FPL or UGI Utilities Account have ads?
Neither FPL nor UGI Utilities Account shows ads.
Which is updated more often, FPL or UGI Utilities Account?
FPL ships an update every 6 weeks, and UGI Utilities Account every 2 months. Most recently, FPL was updated on November 10, 2026 and UGI Utilities Account on November 10, 2026.

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