FPL User Reviews

FPL
FPL
NextEra Energy, Inc

Customer Experience

Positive experience41.2% of reviews
Neutral6.8% of reviews
Negative experience52.0% of reviews

~ Based on 473 written reviews from the US App Store.

What users say

Is FPL Safe?

FPL appears safe based on user ratings. AppsHunter Safety Score for FPL is 90/100.

This assessment is based on 23,366 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.4% of ratings point to a safe experience
2.3% of ratings suggest some concerns
10.3% of ratings point to a risky experience

~ Based on 23,366 App Store ratings for FPL.

Is FPL Legit?

FPL appears to be a legitimate app. AppsHunter Legitimacy Score for FPL is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Meh…

Why keep complicating something that could be so simple????

Great Service

We rarely have any issues with our power. When we do the linemen get it back up, and going quickly. The linemen work hard, and put themselves in harm’s way to make sure we have power. Especially after a hurricane, or other natural disaster. They travel all over with no where to sleep and eat to help us. They are the best, and always in my thoughts and prayers
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Convenient

Love being able to use this app to pay my bill

Help

10/07/26: I Have been trying to pay my bill several times each day starting the day before the bill was due and several times each day since with no luck!!!! Help!! can I call FPL? or
go to a payment location??

👍🏻

Thank yoü!

I Rate FPL

I have been a Floridian for thirty-four years. I have seen the positive progress FPL has made and their ability to integrate technical advances.

Passkey or suffer 2step

2 step verification every time unless you make there passkey.

FLP App review

For some reason it won’t accept my registered password then it makes it difficult to sign back in, as I never receive the text reply to sign in!

Thank you

For everything God bless America

New security sucks

Since the passkey addition, it never remembers it and has to be reset with each login. The only person they are securely keeping out is me from my own account. Awesomely bad

Helpful and easy to use

I enjoy tracking my energy use using the app, thank you!

Sign in after app update

This sign in process sucks when the app updates keep getting difficult to resubmit information all
Over
please do better

Ease of operation

Very easy, one less bill to worry about

Sunshine

Easy to deal with.

Password is enough

Stop with the passkey silliness. You don’t need my face or finger print to pay the power bill you creeps.

App issue

The app has not shown daily energy usage for the last three weeks

App

Awesome

Clunky

I updated my bank account, but wait… I updated the one-time one and not the autopay one. Fine, I’ll fix the other one: who is requesting the change? Me! I am. I just logged in. Submit form… nothing happens.

And web views…why? Close it and it loses my authentication. (Which should be SSO from the app anyway.) Doesn’t accept a passkey, but prompts me to set one up (I already did.)

Also “you have been logged out” notifications. Great - really needed that info. 🙄
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Nice app keep u informed

Good the control u used knowing that peaceful

Great service

Use the app all the time. Very few if any outages