Hotwire Communications vs FPL
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hotwire Communications
Manage your internet and TV services, pay bills, and access entertainment features like channel lineups and TV Everywhere apps. Get support, view community announcements, and troubleshoot set-top box issues directly from your device.
- View channel lineup
- Access TV Everywhere Apps
- Manage account details
- Pay bills and set up Auto-Pay
- View payment history
- Troubleshoot set-top box issues
- Contact customer service
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The Hotwire Communications app is for customers with Fision TV service. Manage your TV experience, account, billing, and support from your smartphone or tablet. This app includes remote DVR management for Fision TV, allowing you to schedule and manage DVR recordings while you're away from home. Note: If you have Fision TV+, please use the MyFision app. This app is intended for customers with Fision TV service. Features .Manage remote DVR recordings .View your channel lineup .Access TV Everywhere apps .View and pay your bill .Manage Auto Pay and Paperless Billing .View your services and account information .Receive community announcements .Contact Customer Care by phone or live chat .Troubleshoot your set-top boxes .Check for reported outages .Browse FAQs and support resources
FPL
Manage your electricity account securely with biometric login. Report outages, track restoration, and receive bill notifications. Monitor energy usage and view projected costs.
- Biometric account access
- Report and track power outages
- Real-time bill notifications
- Projected monthly bill amounts
- Energy usage tracking
- View and download bills
- Account profile management
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Get more with just a tap of our app. Your fingerprint or FaceID will give you instant, secure access to your account so you can easily manage your power in the palm of your hand – report an outage and receive updates, get real-time bill notifications and reminders, find out about your next month’s projected bill amount and more! Features include: ALERTS AND REMINDERS -If you’re not already receiving your bill by email, you will be automatically switched to monthly email bills (and mobile app reminders) to quickly view, download and pay your bill – no more paper! Terms and conditions are available at fpl.com/ebillterms -Receive alerts and reminders when a new bill is ready to view and when it is due -Receive appointment reminders for scheduled appointments OUTAGE INFORMATION -Report a power outage -Check outage status and track restoration progress -Receive updates via push notifications ENERGY USE INFORMATION -View your projected monthly bill amount -Track your current, daily, weekly and monthly energy use -View your daily energy cost average and quickly see how your bill compares to the previous month ACCOUNT MANAGEMENT -Fingerprint login to view your real-time account balance, payment due date, balance details -View and download your bill (PDF) -Enroll in Pay Online and make a payment -Manage your saved payment methods -Schedule a future payment (if qualified) -Update your account profile – email address, phone number, and mailing address *FPL app use requires an active FPL account that is registered online at FPL.com
Screenshots
Verdict
The clearest difference is rating: FPL at 4.5 against Hotwire Communications's 2.2. FPL also leads on ratings volume (24K vs 52) and review sentiment (41% vs 18%). Hotwire Communications's advantage is device support (3 vs 1) and iOS requirement (12.0 vs 16.6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FPL holds the better App Store score, 4.5 against 2.2. That said, the two scores are not equally well evidenced: FPL has 24K ratings behind it against 52, so its average is the more settled of the two. Written reviews point the same way: 18% of Hotwire Communications's written reviews are positive against 41% of FPL's.
Hotwire Communications ships an update every 2 months, FPL every 6 weeks. The most recent releases landed on November 6, 2026 and November 8, 2026 respectively.
| Parameter | Hotwire Communications | FPL |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (52 ratings) | 4.5 (24K ratings) — better |
| Positive reviews | 17.8% of reviews | 40.7% of reviews — better |
| Number of ratings | 52 | 24K — better |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 12.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 113 MB | 96 MB |
| Age rating | 12+ | 4+ |
| Developer | Hotwire Communications, Ltd | NextEra Energy, Inc |
Customer experience
Hotwire Communications
FPL
User reviews
Hotwire Communications
From 52 App Store ratingsWhat we love
- 👍 Good start to a new app
- 👍 Works well for some users
- 👍 Great access to account
- 👍 Helpful for remote replacement
- 👍 Developer response to issues
Room to improve
- 🐛 App crashes frequently
- 🐛 Fails to load or open
- 🐛 Update issues (looping, not happening)
- 🐛 DVR/recording access removed or not working
- 🐛 Cannot watch content on mobile devices
FPL
From 24K App Store ratingsWhat we love
- 👍 Easy to use and navigate
- 🚀 Efficient app performance
- 💡 Useful features like usage tracking and billing
- 🔒 Secure login and account management
- 📈 Helpful data visualization and analytics
Room to improve
- 🐛 Occasional bugs and crashes
- ⏱️ Slow app response times
- 🔒 Overly restrictive security measures for some users
- 💸 Concerns about high electricity rates and billing practices
Bugs and requests
Hotwire Communications
Reported bugs
15 issues- App crashes on opening
- Update loop: prompts to update but update doesn't happen
- Unable to fetch storage info
- Unable to fetch MDS Token
- Cannot watch recorded programs on mobile devices
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- DVR functionality missing/removed after update
- App closes immediately after launch
- Verification code for account setup not sent
- Cannot save credit/debit card information
- Remote feature removed after update
- App not working after new update
- App closes after refresh attempt
- Forced update loop leading to inability to open app
- Guide takes a long time to load and limited channels shown
- App crashes during installation/verification code entry
Requested features
8 requests- Add back TV remote feature
- Add volume control to remote
- Improve mobile viewing/streaming capabilities
- Allow remote DVR viewing on any WiFi
- Add Apple Wallet support for payments
Show 3 moreShow fewer
- Improve font size for readability
- Allow user control over guide query timing
- Add ability to stream DVR content
FPL
Reported bugs
3 issues- Login issues and account management problems
- Unreliable app performance and stability
- Inaccurate or missing data in usage and billing sections
Requested features
4 requests- Allow more customization and personalization options
- Improve outage reporting and restoration updates
- Provide more detailed usage history and forecasting
- Offer better support and communication channels
In-app purchases
Hotwire Communications
No in-app purchases
FPL
No in-app purchases
Questions
Is Hotwire Communications free?
Is FPL free?
Which has better reviews, Hotwire Communications or FPL?
Do Hotwire Communications or FPL have ads?
Which is updated more often, Hotwire Communications or FPL?
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