Hotwire Communications vs Sage Systems
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hotwire Communications
Manage your internet and TV services, pay bills, and access entertainment features like channel lineups and TV Everywhere apps. Get support, view community announcements, and troubleshoot set-top box issues directly from your device.
- View channel lineup
- Access TV Everywhere Apps
- Manage account details
- Pay bills and set up Auto-Pay
- View payment history
- Troubleshoot set-top box issues
- Contact customer service
Read full descriptionHide full description
The Hotwire Communications app is for customers with Fision TV service. Manage your TV experience, account, billing, and support from your smartphone or tablet. This app includes remote DVR management for Fision TV, allowing you to schedule and manage DVR recordings while you're away from home. Note: If you have Fision TV+, please use the MyFision app. This app is intended for customers with Fision TV service. Features .Manage remote DVR recordings .View your channel lineup .Access TV Everywhere apps .View and pay your bill .Manage Auto Pay and Paperless Billing .View your services and account information .Receive community announcements .Contact Customer Care by phone or live chat .Troubleshoot your set-top boxes .Check for reported outages .Browse FAQs and support resources
Sage Systems
Manage residential access control with ease. Create recurring or one-time guest entries, grant day passes, and receive video calls directly from your gate. Streamline entry for guests and service providers through a single registration.
- Guest access management
- Recurring and one-time keys
- Day passes
- Video calls from gate
- Single registration for guests
- Secure community entry
Read full descriptionHide full description
Discover SAGE - Unveiling a new realm where simplicity and security converge in residential access control. Residents, effortlessly curate guest access: create recurring entries for friends, grant day passes, or one-time keys for deliveries, all while having the power to receive video calls directly from your gate, ensuring you’re always connected, and always secure. Guests and service providers, your single SAGE registration transforms every visit into a swift, secure, and simple entry through any SAGE-enabled community.SAGE isn’t just access—it’s a portal to interconnected secure environments, beautifully simple and secure. Your key to seamless, secure experiences awaits.
Screenshots
Verdict
The clearest difference is rating: Sage Systems at 3.4 against Hotwire Communications's 2.2. Sage Systems also leads on update cadence (fortnightly vs every 2 months) and ratings volume (519 vs 51). Hotwire Communications's advantage is device support (3 vs 1) and iOS requirement (12.0 vs 16.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sage Systems holds the better App Store score, 3.4 against 2.2. That said, the two scores are not equally well evidenced: Sage Systems has 519 ratings behind it against 51, so its average is the more settled of the two. Written reviews complicate that: 18% of Hotwire Communications's written reviews are positive against 15% of Sage Systems's, so the app with the better star average is not the one people write more warmly about.
Hotwire Communications ships an update every 2 months, Sage Systems fortnightly. The most recent releases landed on October 21, 2026 and October 25, 2026 respectively.
| Parameter | Hotwire Communications | Sage Systems |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (51 ratings) | 3.4 (519 ratings) — better |
| Positive reviews | 17.8% of reviews — better | 15.2% of reviews |
| Number of ratings | 51 | 519 — better |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 12.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 113 MB | 42 MB |
| Age rating | 12+ | 4+ |
| Developer | Hotwire Communications, Ltd | Ramco Protective |
Customer experience
Hotwire Communications
Sage Systems
User reviews
Hotwire Communications
From 51 App Store ratingsWhat we love
- 👍 Good start to a new app
- 👍 Works well for some users
- 👍 Great access to account
- 👍 Helpful for remote replacement
- 👍 Developer response to issues
Room to improve
- 🐛 App crashes frequently
- 🐛 Fails to load or open
- 🐛 Update issues (looping, not happening)
- 🐛 DVR/recording access removed or not working
- 🐛 Cannot watch content on mobile devices
Sage Systems
From 519 App Store ratingsWhat we love
- 👍 Support team resolved issues
- 🚀 Pretty seamless onboarding
- 👍 Works well for granting access
- 👍 Freedom to control guest list
- 👍 Responsive and timely support
Room to improve
- 👎 Not user friendly
- 👎 Complicated personal information required
- 👎 Requires guests to download app
- 👎 Difficult to add/modify guest access
- 👎 Cannot change existing guest dates/times
Bugs and requests
Hotwire Communications
Reported bugs
15 issues- App crashes on opening
- Update loop: prompts to update but update doesn't happen
- Unable to fetch storage info
- Unable to fetch MDS Token
- Cannot watch recorded programs on mobile devices
Show 10 moreShow fewer
- DVR functionality missing/removed after update
- App closes immediately after launch
- Verification code for account setup not sent
- Cannot save credit/debit card information
- Remote feature removed after update
- App not working after new update
- App closes after refresh attempt
- Forced update loop leading to inability to open app
- Guide takes a long time to load and limited channels shown
- App crashes during installation/verification code entry
Requested features
8 requests- Add back TV remote feature
- Add volume control to remote
- Improve mobile viewing/streaming capabilities
- Allow remote DVR viewing on any WiFi
- Add Apple Wallet support for payments
Show 3 moreShow fewer
- Improve font size for readability
- Allow user control over guide query timing
- Add ability to stream DVR content
Sage Systems
Reported bugs
23 issues- App stuck in update loop
- Guest data lost on update
- Cannot send codes to foreign country numbers
- Not all days visible for selection in add guest screen
- ID photo capture issues
Show 18 moreShow fewer
- Update process is frustrating
- Login issues from China
- App crashes after signing in
- Cannot scroll up to press enter
- Cannot signup due to photo issue
- Signing up is almost impossible due to quirks
- ID photo upload issues
- App freezes when granting access
- QR code for gate doesn't work
- App doesn't work on smaller iPhones
- Buttons cut off on smaller iPhones
- Loading screen of death
- App doesn't allow signing up
- Cannot add vendors to guest list
- Gate arms do not work properly
- Not receiving email to load vehicles
- App jams up phone
- App doesn't work, doesn't let me scroll
Requested features
8 requests- Provide instructions, FAQ, or tutorials
- Remove expired guests automatically
- Allow sending access codes instead of app downloads
- Make time entry optional for one-time visitors
- Allow uploading existing ID photos
Show 3 moreShow fewer
- Generate codes from homeowner app for guests
- Support for gatherings and parties
- More features to make app more usable for residents
In-app purchases
Hotwire Communications
No in-app purchases
Sage Systems
No in-app purchases
Questions
Is Hotwire Communications free?
Is Sage Systems free?
Which has better reviews, Hotwire Communications or Sage Systems?
Do Hotwire Communications or Sage Systems have ads?
Which is updated more often, Hotwire Communications or Sage Systems?
Other comparisons
