Comparison

Visualfy vs HP Support Assistant

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Visualfy

This app provides visual and sensory alerts for individuals who are deaf or have hearing loss. It recognizes important sounds and translates them into alerts on connected devices, enhancing safety and accessibility in homes and public spaces.

Highlights
  • Visual and vibration alerts for sounds
  • Smart home device integration
  • Public space notifications
  • Customizable alert colors
  • Support for Spanish and International Sign Language
Features
Read full description

Visualfy is the app for deaf people, people with hearing loss and institutions committed to hearing accessibility. It gives access to our accessibility solutions for mobile phones, public spaces and homes. Visualfy’s technology recognizes relevant sounds such as a fire alarm, the beep warning for your turn at a hospital’s waiting room, a doorbell, an alarm clock or a baby crying, among others, and turns them into visual (colors) and sensory (vibration) alerts in any connected device, such as a smart bulb, a mobile phone or a smartband. More info at: www.visualfy.com - Visualfy Places. Receive emergency and informative accessible notifications by public spaces adapted by Visualfy, just by subscribing to the building services, also free of charge. Safer and always informed in hospitals, libraries, public attention offices and other public and private buildings. - Visualfy Home. If you have purchased our product for home accessibility, Visualfy Home, configure it easily from the app, customize the colors of the alerts, choose the devices where you want to receive them, invite your familiy to use it and much more. Visualfy’s information is fully adapted to Spanish Sign Language (LSE) and International Sign Language System (SSI), and you can be attended in sign language by our customer care service. We re not just an app but a social impact project, formed by deaf and hearing people, that works every day to create a world where not hearing does not stop anyone’s dreams. Wherever you go, stand up for your rights and demand accessibility!. Download Visualfy and be the change.

About

HP Support Assistant

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

Highlights
  • Guided troubleshooters
  • Virtual Agent for problem-solving
  • Device status monitoring
  • Support contact options
  • Service Center Locator
  • Order replacement parts
Features
Read full description

Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads

Screenshots

Visualfy4 screens
HP Support Assistant4 screens

Verdict

The call

The clearest difference is review sentiment: Visualfy at 50% against HP Support Assistant's 6%. Visualfy also leads on update cadence (every 5 weeks vs every 4 months). HP Support Assistant's advantage is rating (2.2 vs 1.0) and ratings volume (238 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HP Support Assistant holds the better App Store score, 2.2 against 1.0. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 50% of Visualfy's written reviews are positive against 6% of HP Support Assistant's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Visualfy ships an update every 5 weeks, HP Support Assistant every 4 months. The most recent releases landed on October 24, 2026 and November 2, 2026 respectively.

Scorecard4 real differences · 6 level
Visualfy versus HP Support Assistant: the parameters behind the verdict, then further details
ParameterVisualfyHP Support Assistant
PriceFreeFree
Rating1.0 (1 ratings)2.2 (238 ratings) — better
Positive reviews50.0% of reviews — better6.1% of reviews
Number of ratings1238 — better
Update frequencyEvery 5 weeks — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.0 — better15.1
Further details — not scored
Size84 MB18 MB
Age rating4+4+
DeveloperVisualfyHP Inc.

Customer experience

Visualfy

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews6 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

HP Support Assistant

All ratings237 ratings
Positive28.7%
Neutral5.5%
Negative65.8%
Written reviews115 reviews
Positive6.1%
Neutral0.0%
Negative93.9%

Bugs and requests

Visualfy

Not enough reviews yet to summarise bugs or requests.

HP Support Assistant

Reported bugs

5 issues
  • Inability to add devices
  • Freezing and crashing issues
  • Incompatibility with certain devices
  • Unreliable connectivity
  • Outdated information and features

Requested features

5 requests
  • Improve virtual assistant capabilities
  • Provide better troubleshooting guidance
  • Simplify setup and connectivity processes
  • Offer more self-help resources
  • Improve integration with other HP apps

In-app purchases

None

Visualfy

No in-app purchases

None

HP Support Assistant

No in-app purchases

Questions

Is Visualfy free?
Visualfy is free to download, with no in-app purchases.
Is HP Support Assistant free?
HP Support Assistant is free to download, with no in-app purchases.
Which has better reviews, Visualfy or HP Support Assistant?
HP Support Assistant is rated higher. Visualfy averages 1.0 out of 5 from 1 ratings, while HP Support Assistant averages 2.2 from 238 ratings.
Do Visualfy or HP Support Assistant have ads?
Neither Visualfy nor HP Support Assistant shows ads.
Which is updated more often, Visualfy or HP Support Assistant?
Visualfy ships an update every 5 weeks, and HP Support Assistant every 4 months. Most recently, Visualfy was updated on October 24, 2026 and HP Support Assistant on November 2, 2026.

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