Comparison

BSPK Clienteling vs Clientbook Retail

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BSPK Clienteling

This AI-powered clienteling platform helps retail sales teams increase sales by providing instant customer intelligence, visual selling tools, and smart opportunity alerts. It offers remote checkout and seamless integration with messaging apps, transforming customer interactions into revenue.

Highlights
  • AI-powered clienteling
  • Instant customer intelligence
  • Visual selling via SMS/email
  • Smart opportunity alerts
  • Remote checkout capabilities
  • Enterprise CRM/POS integrations
  • Integrated messaging
Features
Read full description

BSPK helps retail sales teams close 3X more sales through AI-powered clienteling. With over $1 billion in clienteled sales across 15+ countries, BSPK is the top-rated solution that sales associates call “the most powerful yet easy to use” platform for daily client management. Transform every customer interaction into revenue: • Instant customer intelligence - Complete purchase history, preferences, and engagement data in one tap • Visual selling that converts - Send curated product ideas via SMS/email with 3X higher conversion rates • Smart opportunity alerts - AI identifies your highest-value prospects daily • Close sales anywhere - Remote checkout capabilities for modern retail Built for busy sales advisors: • Zero training required - Start selling in minutes • Enterprise integrations with leading CRM, POS, and inventory systems • Integrated messaging via WhatsApp, WeChat, SMS, and email • Customers don’t need to download anything • Real-time performance insights for managers Proven results from leading retailers: • 3X higher conversion vs. walk-in sales • 50% increase in sales per advisor • 10X faster customer data access • Used by luxury retailers worldwide Perfect for jewelry stores, luxury retail, fashion boutiques, and any high-touch sales environment where customer relationships drive revenue. Download BSPK today and join the retailers transforming customer data into lasting loyalty and sales.

About

Clientbook Retail

This app helps retail sales associates manage customer relationships and communication. It centralizes customer information, tracks follow-ups, and provides a unified messaging system, replacing traditional physical client books. Store management gains insights through a reporting dashboard.

Highlights
  • Centralized client management
  • Unified SMS and email messaging
  • Customer data tracking (follow-ups, history, preferences)
  • Client transfer between associates
  • Bulk messaging with individual delivery
  • Management reporting dashboard
Features
Read full description

Clientbook is a clienteling and crm solution built for retail store sales associates. By using Clientbook instead of a physical book of clientele, client tracking and communication is simple and transparent. Keep track of all customers' follow-ups, message history, special dates, preferences, product likes and notes all in one place. Replace the sales associate's physical client book. The app supports multiple sales associates and store locations. With a Clientbook subscription, store management gains access to a reporting dashboard that shows the sales team's effectiveness and efficiency. Some of the key benefits include: • Centralized client management for the entire sales team. Pick up right where the previous sales associate left off. • Unified SMS text messaging and email system. Sales associates never have to text a customer from their personal phone using their personal number. • Transfer clients from one associate to another. In those unfortunate circumstances where an associate leaves your company, transfer the clients they were working with, including their message history, to the another associate. • Message multiple clients at once. Send the message to a filtered group of your clientele once and have each receive it individually. Get alerted when a customer responds. • A suite of management tools to give the store management team visibility into overdue follow-ups, engagement rates, customer management, sales team training, and messages sent and received. Clientbook's features are based on clienteling best practices from some of the top retailers in the industry.

Screenshots

BSPK Clienteling4 screens
Clientbook Retail4 screens

Verdict

The call

The clearest difference is monetization model: BSPK Clienteling at free against Clientbook Retail's subscription. BSPK Clienteling also leads on ads (none vs shown) and review sentiment (100% vs 74%). Clientbook Retail's advantage is ratings volume (1.2K vs 29). On price, rating, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for BSPK Clienteling against 4.7 for Clientbook Retail. That said, the two scores are not equally well evidenced: Clientbook Retail has 1.2K ratings behind it against 29, so its average is the more settled of the two. Written reviews are what separate them: 100% of BSPK Clienteling's written reviews are positive against 74% of Clientbook Retail's.

UpkeepUpdate frequency

BSPK Clienteling ships an update every 2 weeks, Clientbook Retail every 9 days. The most recent releases landed on September 18, 2026 and September 22, 2026 respectively.

Scorecard4 real differences · 6 level
BSPK Clienteling versus Clientbook Retail: the parameters behind the verdict, then further details
ParameterBSPK ClientelingClientbook Retail
PriceFreeFree
Rating4.7 (29 ratings)4.7 (1.2K ratings)
Positive reviews100.0% of reviews — better74.1% of reviews
Number of ratings291.2K — better
Update frequencyEvery 2 weeksEvery 9 days — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterSubscription
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size103 MB50 MB
Age rating4+4+
DeveloperBSPK INCClientbook, Inc.

Customer experience

BSPK Clienteling

All ratings29 ratings
Positive93.1%
Neutral0.0%
Negative6.9%
Written reviews6 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Clientbook Retail

All ratings1,180 ratings
Positive90.6%
Neutral4.0%
Negative5.4%
Written reviews27 reviews
Positive74.1%
Neutral3.7%
Negative22.2%

Bugs and requests

BSPK Clienteling

Not enough reviews yet to summarise bugs or requests.

Clientbook Retail

Reported bugs

4 issues
  • Frequent crashes and freezes
  • Compatibility issues with Android devices
  • Formatting and text box problems
  • Deleted client lists

Requested features

3 requests
  • Dark mode option
  • Improved messaging and image sharing features
  • Better compatibility with non-Apple devices

In-app purchases

None

BSPK Clienteling

No in-app purchases

None

Clientbook Retail

No in-app purchases

Questions

Is BSPK Clienteling free?
BSPK Clienteling is free to download, with no in-app purchases.
Is Clientbook Retail free?
Clientbook Retail is free to download, with no in-app purchases.
Which has better reviews, BSPK Clienteling or Clientbook Retail?
BSPK Clienteling and Clientbook Retail are both rated 4.7 out of 5 on the App Store, from 29 and 1.2K ratings respectively.
Do BSPK Clienteling or Clientbook Retail have ads?
Clientbook Retail shows ads; BSPK Clienteling does not.
Which is updated more often, BSPK Clienteling or Clientbook Retail?
BSPK Clienteling ships an update every 2 weeks, and Clientbook Retail every 9 days. Most recently, BSPK Clienteling was updated on September 18, 2026 and Clientbook Retail on September 22, 2026.

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