ShuttleQ vs Qualtrics XM

ShuttleQ.com is a cloud-based Software as a Service (SaaS) Transportation, Tracking, Parking and Guest Management Communication System with a proven track record of optimising fleet operations and increasing guest satisfaction. ShuttleQ allows managers, drivers the front desk to effectively communicate, track and handle all hotel guest transportation aspects. Easy-to-use, interactive and intuitive dashboards with customisable inputs make it easy to communicate with drivers and guests in real time, while keeping track of all guest transportation tasks: dispatches, pickups, drop-offs, reservations waitlist, parking and more. Upon receiving a pickup request, the system will assign the task and notify the next available driver via Shuttle’s app, monitor progress via GPS from dispatch to pick-up to drop-off. Guests are kept apprised of the transportation status via text and email that includes a mobile web link to ShuttleQ to view actual progress via a real-time interactive GPS map & driver tracking, eliminating miscommunication & need to call and tie up the front desk. Can be accessed anywhere with an internet connection, via browser or mobile app, at any time. Shuttle’s integrated parking lot management solution, allowing any size business to keep track of spot availability, permit creation and fees. ShuttleQ.com was created by veterans of the hospitality industry and tested in South Florida's busiest tourist seasons, with thousands of weekly guests arriving and departing via hundreds of shuttle routes to airports, cruise ports and other tourist destinations. Great for Hotels Hospitality * Auto Dealerships * Medical & Resort Community Transportation Note: Continued use of GPS running in the background can dramatically decrease battery life

Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/