My altafiber vs SA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My altafiber
Manage your altafiber phone, internet, and TV services from your smartphone. View billing history, make payments, manage your account profile, and access support resources.
- Pay and view billing history
- Manage recurring payments and eBill
- Register and manage online profile
- View current and available services
- Access TV channel lineups
- Live chat and email support
- Find store locations
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My altafiber gives you access to your most important account and services information. You can access and manage your altafiber phone, Internet, and Fioptics TV accounts with your smartphone Billing and Payments: • Pay your bill • View billing and payment history • Setup and manage recurring payments using Autopay • Enroll in paperless billing using eBill • View frequently asked billing questions Account Management • Register and manage your online profile • Setup notification for billing, payments and special offers including upcoming promotions and events Services: • Check your current services and available services for your address • View your Fioptics TV equipment and services including channel lineup Help Center: • Find quick answers to your billing, payment and service questions • Troubleshoot basic service issues in real time • View frequently asked questions Contact Us • Chat with a live altafiber representative for help with all service questions • Send us a question and we’ll reply back via email • Call us for 24/7 customer service, sales and technical support Other Features: • Use Message Center to retrieve important messages from altafiber • Quick links to the Connect Cincinnati and Watch Fioptics* App • Interactive map for altafiber Stores and Payment Centers My altafiber requires an active altafiber account. App capability is based on subscribed services *Watch Fioptics App requires a subscription to Fioptics TV
SA
This app enables organizations to send push notifications to mobile devices, creating an additional communication channel. Authorized users can initiate actions like sending messages or controlling devices through programmed Cloud Buttons, based on their security level.
- Push notification delivery
- Initiate actions via Cloud Buttons
- Send messages
- Control devices
- Report user status
- View and manage received notifications
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The StaffAlerter SA-Inform application communicates with the StaffAlerter Cloud system and allows for the delivery of Push Notifications to your mobile device adding an additional communication channel for your organization. SA-Inform allows for an authorized user to initiate actions via the Cloud Buttons including, sending messages, controlling devices, and reporting user status, for any facility or campus. Cloud Buttons are created and programmed in the StaffAlerter Cloud system and made available to the SA-Inform application based on the logged-in users’ security level. All received push notifications are logged and can be viewed from the application and archived or deleted as desired. This application is only supported by the StaffAlerter System and StaffAlerter connected products.
Screenshots
Verdict
The clearest difference is ratings volume: My altafiber at 8.2K against SA's 4. My altafiber also leads on update cadence (every 2 months vs every 10 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for My altafiber against 4.8 for SA. That said, the two scores are not equally well evidenced: My altafiber has 8.2K ratings behind it against 4, so its average is the more settled of the two.
My altafiber ships an update every 2 months, SA every 10 months. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.
| Parameter | My altafiber | SA |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (8.2K ratings) — better | 4.8 (4 ratings) |
| Positive reviews | 85.0% of reviews | — |
| Number of ratings | 8.2K — better | 4 |
| Update frequency | Every 2 months — better | Every 10 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 13.4 |
| Further details — not scored | ||
| Size | 61 MB | 23 MB |
| Age rating | 4+ | 4+ |
| Developer | Cincinnati Bell | PM Power Products, LLC |
Customer experience
My altafiber
SA
Bugs and requests
My altafiber
Reported bugs
4 issues- App crashes frequently
- Perpetual loop between app and App Store
- Inability to view bill details
- Persistent payment reminders even after payment is made
Requested features
4 requests- Add time-based authenticator for two-factor authentication
- Improve payment scheduling options
- Provide more detailed account information and usage data
- Enhance customer service and communication channels
SA
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My altafiber
No in-app purchases
SA
No in-app purchases
