Comparison

My altafiber vs GridWise Ohio

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My altafiber

Manage your altafiber phone, internet, and TV services from your smartphone. View billing history, make payments, manage your account profile, and access support resources.

Highlights
  • Pay and view billing history
  • Manage recurring payments and eBill
  • Register and manage online profile
  • View current and available services
  • Access TV channel lineups
  • Live chat and email support
  • Find store locations
Features
Read full description

My altafiber gives you access to your most important account and services information. You can access and manage your altafiber phone, Internet, and Fioptics TV accounts with your smartphone Billing and Payments: • Pay your bill • View billing and payment history • Setup and manage recurring payments using Autopay • Enroll in paperless billing using eBill • View frequently asked billing questions Account Management • Register and manage your online profile • Setup notification for billing, payments and special offers including upcoming promotions and events Services: • Check your current services and available services for your address • View your Fioptics TV equipment and services including channel lineup Help Center: • Find quick answers to your billing, payment and service questions • Troubleshoot basic service issues in real time • View frequently asked questions Contact Us • Chat with a live altafiber representative for help with all service questions • Send us a question and we’ll reply back via email • Call us for 24/7 customer service, sales and technical support Other Features: • Use Message Center to retrieve important messages from altafiber • Quick links to the Connect Cincinnati and Watch Fioptics* App • Interactive map for altafiber Stores and Payment Centers My altafiber requires an active altafiber account. App capability is based on subscribed services *Watch Fioptics App requires a subscription to Fioptics TV

About

GridWise Ohio

Easily compare natural gas and electricity supplier rates across Ohio. Find the best deals for your home by comparing fixed and variable plans, and understanding your utility's default rates. Get smart analysis and energy education to make informed decisions.

Highlights
  • Compare gas and electric supplier rates
  • View SCO and PTC default rates
  • Analyze fixed and variable plans
  • Check term lengths and fees
  • Smart analysis of effective cost
  • Energy education resources
Features
Read full description

GridWise Ohio helps you compare natural gas and electricity supplier rates in Ohio so you can find the best deal for your home. Choose your gas and electric utility, and instantly see how supplier rates stack up against the SCO (Standard Choice Offer) and PTC (Price to Compare) —the default rates set by the state. COMPARE GAS RATES • See your utility's current SCO rate • Compare fixed rate plans from Ohio suppliers • View term lengths, cancellation fees, and monthly fees at a glance COMPARE ELECTRIC RATES • See your utility's current PTC rate • Compare electric supplier offers side by side • Find plans with no early termination fees SMART ANALYSIS • Rates are ranked using effective cost, factoring in monthly fees • Variable plans hidden • Best-value plans are surfaced automatically ENERGY EDUCATION • Learn how Ohio's energy choice system works • Understand the difference between your utility and your supplier • Get tips on when to lock in a fixed rate and how to switch FREE & PRIVATE • No account required • No data collection — your selections stay on your device Built for Ohio residents who want to make smarter energy decisions without the hassle.

Screenshots

My altafiber4 screens
GridWise Ohio4 screens

Verdict

The call

The clearest difference is rating: My altafiber at 4.8 against GridWise Ohio's 3.0. My altafiber also leads on in-app purchases (none vs 1) and ads (none vs shown). GridWise Ohio's advantage is update cadence (every 3 days vs every 2 months) and review sentiment (100% vs 85%). On price and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. GridWise Ohio sells 1 one-off in-app purchase. My altafiber asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

My altafiber holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: My altafiber has 8.2K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 85% of My altafiber's written reviews are positive against 100% of GridWise Ohio's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

My altafiber ships an update every 2 months, GridWise Ohio every 3 days. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard8 real differences · 2 level
My altafiber versus GridWise Ohio: the parameters behind the verdict, then further details
ParameterMy altafiberGridWise Ohio
PriceFreeFree
Rating4.8 (8.2K ratings) — better3.0 (2 ratings)
Positive reviews85.0% of reviews100.0% of reviews — better
Number of ratings8.2K — better2
Update frequencyEvery 2 monthsEvery 3 days — better
AdsNo — betterYes
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS13.0 — better17.0
Further details — not scored
Size60 MB21 MB
Age rating4+4+
DeveloperCincinnati Bellokan oguz

Customer experience

My altafiber

All ratings8,181 ratings
Positive96.6%
Neutral1.3%
Negative2.1%
Written reviews227 reviews
Positive85.0%
Neutral2.2%
Negative12.8%

GridWise Ohio

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

My altafiber

Reported bugs

4 issues
  • App crashes frequently
  • Perpetual loop between app and App Store
  • Inability to view bill details
  • Persistent payment reminders even after payment is made

Requested features

4 requests
  • Add time-based authenticator for two-factor authentication
  • Improve payment scheduling options
  • Provide more detailed account information and usage data
  • Enhance customer service and communication channels

GridWise Ohio

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My altafiber

No in-app purchases

1 purchases

GridWise Ohio

One-time1
  • Remove Ads$4.99

Questions

Is My altafiber free?
My altafiber is free to download, with no in-app purchases.
Is GridWise Ohio free?
GridWise Ohio is free to download, with in-app purchases available.
Which has better reviews, My altafiber or GridWise Ohio?
My altafiber is rated higher. My altafiber averages 4.8 out of 5 from 8.2K ratings, while GridWise Ohio averages 3.0 from 2 ratings.
Do My altafiber or GridWise Ohio have ads?
GridWise Ohio shows ads; My altafiber does not.
Which is updated more often, My altafiber or GridWise Ohio?
My altafiber ships an update every 2 months, and GridWise Ohio every 3 days. Most recently, My altafiber was updated on October 26, 2026 and GridWise Ohio on October 24, 2026.

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