Cockpit ITSM vs UMPI

Cockpit IT Service Manager is all-in-one portal integrating service desk ticketing, asset management, task scheduling and monitoring system. Cockpit IT Service Manager is available in a Private Cloud or On Premise. Service Desk: Bridge the gap between the IT service and the end-users - Self-service portal - Incident declaration - Service catalog - Knowledge base - Service status - Report publication Ticketing: An ITIL-designed solution for your IT department - Incident management - Problem management - Request management - Change management - Release management - Changelog publication - Project management - SLA / OLA Management - Approval process - Workflow automation - Synchronization service - Email to ticket Asset management: A powerful ITAM for your business - CMDB - Infrastructure (servers, network components, etc.) - CMDB - Office (workstations, phones, etc.) - Automated inventory - Software management - License management - Supplier management - Contract management - Data center plan Monitoring: A sentinel to watch your technology landscape - Hardware (SNMP) - Networks (SNMP) - Systems - Databases - SAP solutions - Cloud services - Web sites - Jobs Productivity: A toolbox to strengthen service delivery capabilities of your IT team - Task scheduling - Time tracking - Knowledge base - Electronic document management - Password vault - Logbook - Maintenance schedules Analytics: A data visualization and consolidation app, all in one place - Client satisfaction survey - Service status - Availability / SLA reports - Metrics (systems, networks, databases, SAP solutions) - Daily monitoring reports - Consolidated reports

The UMPI-FFB (Plaster and Insulation Trade Union) is the privileged technical interlocutor for contractors and craftsmen in the plaster and insulation sector. Created by "pioneering entrepreneurs" in 1947, to represent the profession within the French Building Federation, the Union aims to support professionals in the plaster and insulation trades on technology, training and promoting the profession. The UMPI-FFB represents today more than 5,400 companies carrying out the following works: plastering, partitions, ceilings, modular ceilings, doublings, thermal insulation, insulation and acoustic correction, fire protection, staff, stucco, sculpture and gypserie. The Union has published numerous tools aimed at simplifying the daily lives of entrepreneurs. With this application, you can access the Practical Sheets developed by the UMPI-FFB that deal with site preparation, interfaces with other bodies of state or applicable regulations.