XMReality vs Remote Eye

The power of presence, anywhere, any time. (NOTE: You must have an account to use the app ) XMReality works for all business sizes. Whether solo tradesman or enterprise, XMReality has a solution for you. Our software can be used on a wide range of hardware, from mobile devices to customised enterprise setups. Designed to work in even the most challenging conditions, our software performs well even with poor bandwidth, offering low latency sound and video communication. Support your colleagues and your customers with voice and hand - effortlessly solving even the most complex problems. XMReality Remote Guidance is as simple as it is powerful. Here are some key features: Hands Overlay Let your hands do the talking, make complex procedures crystal-clear, whatever your language. Share screen Share screen from Windows to any device, either the entire desktop or an individual window. Talk Back up our visual, gestural tools with an excellent, high-quality voice connection. Guide on picture When live video is not available or optimal, guide on images from other sessions, situations or sources. IMPORTANT: XMReality Remote Guidance solutions include VOIP audio. Some mobile network operators may prohibit or restrict the use of VOIP functionality over their network and may also impose additional fees or charges.

Wideum develops Remote Eye ®, an online see-what-I-see software for technical remote support. It’s the leading platform for video assistance compatible with smart glasses and smartphones. Remote Eye ® can efficiently connect field service operators with support departments by providing real-time video/audio of the problematic situation along with effective, helpful and user friendly tools to improve the technician-support communication channel. REMOTE EYE ® SPECIAL FEATURES - Unlimited calling. Unlimited minutes. - Unlimited minutes of recording and storage of video calls and files. - Online/Hotline personal support in less than 24 hours x 365 days. - Free training by non-presential means. - Supported languages: English, German, French, Chinese, Spanish, Italian, Japanese. - Customisation of the web platform and apps on mobile phones and glasses with customer’s logos and colours. - Creation, upload and management of customer's corporate accounts in App Store with the customized Remote Eye ® apps for mobiles. - On-premise installation available. - Integration into enterprise systems such as ERP or CRM.