NIU E vs Unagi
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NIU E
Monitor your electric scooter's battery, security, and performance remotely. Track your riding history, manage your account, and access exclusive services for a smarter, more connected riding experience.
- Battery level and mileage monitoring
- Security orientation and remote control
- Intelligent vehicle inspection
- Historical route tracking
- Riding statistics
- Member points and coupons
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NIU APP brings you comprehensively intelligent experience and joyful riding style. Vehicle condition: battery level and estimated mileage, security orientation, long-distance control, intelligent inspection, historical route, riding statistics and attached device. My record: achievement, member point, coupon, exclusive service, personal information management and APP setting. Come ride with NIU, unlock your city and create more interesting moments!
Unagi
Enhance your electric scooter rides by configuring ride modes and monitoring battery status. Secure your scooter with app-based locking and manage your rental account details, including payments and service scheduling.
- Configure ride modes
- Monitor battery status
- Lock and unlock scooter
- Manage All-Access account
- View account details
- Schedule service
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Control and enhance your experience riding the Unagi Model One Voyager scooter. - Configure your ride Get at-a-glance information about the state of your scooter, control the scooter's ride mode, glance at your scooter's most recent battery charge level, and more! - Keep your scooter secure Lock and unlock your scooter through the app to keep others from riding away on it! We recommend pairing app lock with a physical lock when leaving the scooter in public. - Manage your All-Access account View & update account details, pay bills, schedule service and more for our All-Access scooter rental program!
Screenshots
Verdict
The clearest difference is rating: NIU E at 3.4 against Unagi's 1.0. NIU E also leads on ratings volume (769 vs 1) and review sentiment (28% vs 9%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NIU E holds the better App Store score, 3.4 against 1.0. That said, the two scores are not equally well evidenced: NIU E has 769 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 28% of NIU E's written reviews are positive against 9% of Unagi's.
NIU E ships an update monthly, Unagi every 3 months. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.
| Parameter | NIU E | Unagi |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (769 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 28.2% of reviews — better | 8.9% of reviews |
| Number of ratings | 769 — better | 1 |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 14.0 — better | 15.2 |
| Further details — not scored | ||
| Size | 360 MB | 23 MB |
| Age rating | 4+ | 4+ |
| Developer | Shanghai Xiaoniu Network Technology Co., Ltd. | Unagi Incorporated |
Customer experience
NIU E
Unagi
User reviews
NIU E
From 769 App Store ratingsWhat we love
- 🚀 Great scooter
- 👍 Useful app features
- 💡 Helpful customer service
- 🔋 Good battery life
Room to improve
- 🐛 App connectivity issues
- 🐛 Unreliable data tracking
- 🐛 Buggy app performance
- 🔒 Security concerns
- 👎 Poor user experience
Unagi
From 1 App Store ratingsWhat we love
- 👍 Stylish and luxury feel
- 🚀 Powerful enough for steep hills
- 👍 Delivery prompt
- 👍 Email support responsive (1-3 days)
- 👍 AI chat decent
Room to improve
- 🐛 App frequently locks scooter
- 🐛 App connection issues
- 🐛 Scooter won't connect to app
- 🐛 Firmware update reduced speed
- 🐛 Customer service unresponsive/slow
Bugs and requests
NIU E
Reported bugs
5 issues- App crashes during tutorial
- Bluetooth connection problems
- Incorrect battery and charging status
- GPS location inaccuracies
- Login and account issues
Requested features
5 requests- Add cruise control
- Improve route tracking and mapping
- Allow customization of settings
- Integrate with Apple Watch
- Provide firmware updates to unlock full functionality
Unagi
Reported bugs
11 issues- App frequently locks scooter
- Scooter won't connect to app/Bluetooth
- App won't let user log in
- Firmware update limits speed to 15mph
- App doesn't show mapping for rides
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- App doesn't support older scooter models
- App doesn't pair with scooter
- App settings screen doesn't scroll fully
- Scooter won't verify through app
- Bluetooth pairing doesn't work
- App sign up doesn't work in Australia
Requested features
5 requests- Fix firmware to restore 20mph speed
- Make older scooter models compatible with the app
- Improve app's trip recording and mapping feature
- Increase initial acceleration for Voyager model
- Add parallel XT60 connector for external batteries
In-app purchases
NIU E
No in-app purchases
Unagi
No in-app purchases
