unreliable app
I had terrible experience using the app. It frequently looks itself and you have to log into the app to unlock it every time. Unfortunately the APP once had problem connecting to the scooter so I was locked out forever. I had to call my friend to pick me(and the locked scooter) up from middle of the nowhere and therefore missed an important meeting
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Scooter never came
I ordered two weeks ago, my order is still “processing”
I ordered accessories AFTER I ordered the scooter, they came. My scooter order has been ignored for 2 weeks, and I’m still stuck getting uber to and from work.
I ordered accessories AFTER I ordered the scooter, they came. My scooter order has been ignored for 2 weeks, and I’m still stuck getting uber to and from work.
Unagi
Y’all must be lying about this being a good product because it won’t even connect at all. I think you’re a bunch of scammers.
Love it even tho they lag in the customer service dept.
Use those scooter for travel everywhere. I’ve had a few issues in the past with scooters Ave they’ve replaced it with no issues. Idk how many unagi scooters is out there in the world but you can’t beat that. Allah I’ve saved so much money not having to pay for Ubers or Lyft’s everywhere. I often times want to do go faster than the 20mph but it can’t seem to find one with dual motors that has similar look or style.
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App not letting me login.
App suddenly would not let me login to my account. Been in contact with customer support for a week and they have been repeatedly asking me for my phone number. I haven’t gotten anywhere with customer support so far. Never had any issues like this before but i pay monthly and this is my primary mode of transportation so i am not happy about the customer support right now.
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