Moose Mobile vs Lebara
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Moose Mobile
Easily manage your mobile account on the go. Check your data usage, review past invoices, and update your personal information quickly and conveniently. Requires an internet connection for full functionality.
- Log in to account
- Check data usage
- View invoices
- Update personal details
- Internet connection required
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The Moose Mobile App allows you to log into your account to check data usage, view invoices, and update personal details with a tap of your screen. Please note this app requires an internet connection.
Lebara
Easily activate new services, monitor your data and call minutes, and manage your mobile plan. Recharge your account with various payment options and purchase add-ons or roaming packs.
- Activate new service
- Check data and call usage
- Manage mobile plans
- Purchase add-ons and roaming
- Recharge account
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Activate your service: Get on board and activate your service with just a few simple clicks. Check your usage (Dashboard): See how much of your included data, data bank balance, main balance and international call minutes you have left. Manage your plan: Change/upgrade plans & manage auto-debits. You can also purchase add-ons or international roaming packs. Manage recharges: Recharge your service using credit card, voucher or PayPal. General terms: The features of the app are subject to change. The app is free but download charges apply for downloading from App Store. Non Lebara customers can download the app however data charges may apply as per your plan rate. When accessing the app overseas, international roaming charges will apply.
Screenshots
Verdict
The clearest difference is update cadence: Lebara at every 2 months against Moose Mobile's every 17 months. Lebara also leads on rating (2.2 vs 2.0) and ratings volume (6 vs 1). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Lebara holds the better App Store score, 2.2 against 2.0. That said, the two scores are not equally well evidenced: Lebara has 6 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 25% of Moose Mobile's written reviews are positive against 18% of Lebara's, so the app with the better star average is not the one people write more warmly about.
Moose Mobile ships an update every 17 months, Lebara every 2 months. The most recent releases landed on September 29, 2026 and September 26, 2026 respectively.
| Parameter | Moose Mobile | Lebara |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (1 ratings) | 2.2 (6 ratings) — better |
| Positive reviews | 25.4% of reviews — better | 17.7% of reviews |
| Number of ratings | 1 | 6 — better |
| Update frequency | Every 17 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 7 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Telco Pay Pty Ltd | Vodafone Hutchison Australia |
Customer experience
Moose Mobile
Lebara
User reviews
Moose Mobile
From 1 App Store ratingsWhat we love
- 💰 Great savings on plans
- 👍 Simple and clear interface
- ✅ Reliable Australian-based support
- 🚀 Fast response with SIM orders
- ℹ️ Provides necessary usage information
Room to improve
- 🐛 Verification codes not working
- ❌ App frequently crashes or won't open
- 🐌 Slow loading times
- 🔒 Auto-login/remember me function not working
- 💸 Hidden fees and expensive extra data
Lebara
From 6 App Store ratingsWhat we love
- 👍 Great user interface design
- 👍 Simplistic and user-friendly app
- 👍 Informative usage meter
- 👍 Express recharge feature
- 👍 Clean and minimalist layout
Room to improve
- 🐛 Activation issues are rampant
- 🐛 Payment rejections and card issues
- 🐛 Poor network coverage/signal
- 🐛 Data runs out quickly
- 🐛 SIM card activation failures
Bugs and requests
Moose Mobile
Reported bugs
13 issues- Verification code from email not working
- Security check codes not working
- App won't open or shows a blank white screen
- App crashes
- Auto login/remember me function not working
Show 8 moreShow fewer
- Logs out after update
- Does not auto-fill password
- App not working overseas (banking, verification codes)
- Blank screen after login
- App blanks out user on incorrect password attempt
- System shows account not existing after password reset
- Spinning endlessly
- Error messages in incorrect English
Requested features
10 requests- Biometric login options (PIN, Face ID, Touch ID)
- Dark mode
- Modernize the app interface
- Ability to cancel subscriptions in the app
- Add color and visual improvements (e.g., pie chart for data)
Show 5 moreShow fewer
- Support visual voicemail for iPhone users
- Allow dipping into next month's data if paying full month in advance
- More reasonable extra data options
- Display numbers called/texted
- Fix PDF bill exit issue
Lebara
Reported bugs
21 issues- Chat box design not responsive for iPhone 16 Pro
- App keeps logging me out
- SIM number not found error during activation
- Blank white screen on login
- App charged multiple times for data
Show 16 moreShow fewer
- PIN reset not working
- Data usage discrepancies
- App crashes or becomes unresponsive
- Services blocked without prior notification
- Cannot make phone calls frequently
- App not working after update
- Can't open app since recent update
- Notification sounds even on silent mode
- Password text field triggers numeric keyboard
- Camera scan issues for activation
- No submit/confirm button in app for activation
- Cannot add ID other than credit card
- Proof of ID issues (credit card only)
- App suddenly asks for password that was never set up
- Cannot change information by yourself
- App is confusing and doesn't let you follow instructions
Requested features
9 requests- Option to upload photo or screenshot in reviews
- Feature to see previous conversation with Lebara
- Dark mode option
- Live data tracking in the app
- Ability to order 180-day deals as eSIM
Show 4 moreShow fewer
- Simpler way to order eSIM from within the app
- Option to update address within the app
- More inclusive input validation for names
- Fix numeric keyboard issue for password field
In-app purchases
Moose Mobile
No in-app purchases
Lebara
No in-app purchases
Questions
Is Moose Mobile free?
Is Lebara free?
Which has better reviews, Moose Mobile or Lebara?
Do Moose Mobile or Lebara have ads?
Which is updated more often, Moose Mobile or Lebara?
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