Belong vs Moose Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Belong
This app offers affordable mobile and internet plans with simple features and pricing. It provides reliable coverage across Australia and robust security to protect against cyber threats. Users can easily manage their accounts online or through various support channels.
- Low-cost plans
- Trusted Australian network
- Self-management online
- Phone, chat, email support
- Cyber threat blocking
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Belong Low-cost mobile and internet plans backed by Telstra. - Nice prices Simple plans and features mean low costs for you. - Trusted Australian network Get mobile coverage to 98.8% of the population and connection you can rely on. - Easy peasy Self-manage online – or reach out via phone, chat or email. - Awesome security, less phishing On a network that blocks loads of cyber threats.
Moose Mobile
Easily manage your mobile account on the go. Check your data usage, review past invoices, and update your personal information quickly and conveniently. Requires an internet connection for full functionality.
- Log in to account
- Check data usage
- View invoices
- Update personal details
- Internet connection required
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The Moose Mobile App allows you to log into your account to check data usage, view invoices, and update personal details with a tap of your screen. Please note this app requires an internet connection.
Screenshots
Verdict
The clearest difference is update cadence: Belong at every 3 months against Moose Mobile's every 17 months. Belong also leads on review sentiment (35% vs 25%). Moose Mobile's advantage is device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Belong ships an update every 3 months, Moose Mobile every 17 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | Belong | Moose Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | — | 2.0 (1 ratings) — better |
| Positive reviews | 34.8% of reviews — better | 25.4% of reviews |
| Number of ratings | — | 1 — better |
| Update frequency | Every 3 months — better | Every 17 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.4 | 15.0 — better |
| Further details — not scored | ||
| Size | 31 MB | 7 MB |
| Age rating | 4+ | 4+ |
| Developer | Telstra Corporation Ltd | Telco Pay Pty Ltd |
Customer experience
Belong
Moose Mobile
User reviews
Belong
From App Store reviewsWhat we love
- 👍 Simple and easy to use
- 💰 Great value and affordable pricing
- 📶 Reliable service and good coverage (on Telstra network)
- 🔄 Data rollover and sharing features
- ✅ Seamless setup and migration
Room to improve
- 🐌 Slow app performance and loading times
- 🐛 App glitches and crashes
- ❌ Difficult or frustrating login process
- 📉 Inconsistent internet speed, especially at peak times
- 🗣️ Poor customer service and communication issues
Moose Mobile
From 1 App Store ratingsWhat we love
- 💰 Great savings on plans
- 👍 Simple and clear interface
- ✅ Reliable Australian-based support
- 🚀 Fast response with SIM orders
- ℹ️ Provides necessary usage information
Room to improve
- 🐛 Verification codes not working
- ❌ App frequently crashes or won't open
- 🐌 Slow loading times
- 🔒 Auto-login/remember me function not working
- 💸 Hidden fees and expensive extra data
Bugs and requests
Belong
Reported bugs
22 issues- App doesn't load or shows blank screen
- Login process fails or loops
- Cannot download invoices from the app
- App crashes frequently
- QR code scanner not working
Show 17 moreShow fewer
- SMS verification code issues
- Passcode setup issues
- App requires frequent updates and re-logins
- MMS messaging broken
- Send button in chat does nothing
- App logs out after closing
- App freezes on the same screen
- App not working on 5G mobile data
- App redirects to browser for login
- Face and finger recognition not recognized
- Page not found error on login
- Error message: 'null is not an object'
- App not working when receiving info from server
- Dashboard not displaying after login
- SIM card reported as void
- Internet connection drops during the day
- App is a web wrapper, not a native app
Requested features
11 requests- Major app redesign needed
- App features should be native, not webpages
- More data top-up options
- iPad version of the app
- Option to turn off auto-recharge
Show 6 moreShow fewer
- Add widgets to the Home Screen
- More payment options (e.g., BPAY, weekly/fortnightly)
- Native Face ID/Fingerprint login
- Ability to manage multiple phone numbers in one account
- Improve app responsiveness and speed
- Fix MMS messaging
Moose Mobile
Reported bugs
13 issues- Verification code from email not working
- Security check codes not working
- App won't open or shows a blank white screen
- App crashes
- Auto login/remember me function not working
Show 8 moreShow fewer
- Logs out after update
- Does not auto-fill password
- App not working overseas (banking, verification codes)
- Blank screen after login
- App blanks out user on incorrect password attempt
- System shows account not existing after password reset
- Spinning endlessly
- Error messages in incorrect English
Requested features
10 requests- Biometric login options (PIN, Face ID, Touch ID)
- Dark mode
- Modernize the app interface
- Ability to cancel subscriptions in the app
- Add color and visual improvements (e.g., pie chart for data)
Show 5 moreShow fewer
- Support visual voicemail for iPhone users
- Allow dipping into next month's data if paying full month in advance
- More reasonable extra data options
- Display numbers called/texted
- Fix PDF bill exit issue
In-app purchases
Belong
No in-app purchases
Moose Mobile
No in-app purchases
Questions
Is Belong free?
Is Moose Mobile free?
Do Belong or Moose Mobile have ads?
Which is updated more often, Belong or Moose Mobile?
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