myGov vs Moose Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myGov
Access Australian government services securely on your mobile device. Manage your inbox messages, access services quickly, and store digital cards and certificates in a digital wallet. Simplifies interactions with government agencies.
- Secure mobile sign-in
- Manage inbox messages
- Quick service access
- Digital wallet for cards and certificates
- Easy government interaction
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Official Australian Government myGov app to use myGov on your mobile. The myGov app makes dealing with government simple and easy. You can use this app to: • securely sign in to myGov on your mobile with a myGov app PIN, Touch ID or Face ID • easily view and manage your myGov Inbox messages • quickly access your services • store some government digital cards and certificates in the digital wallet. You need a myGov account to set up the app. If you don’t have an account, create one on the myGov site, go to my.gov.au To find out more go to my.gov.au/app myGov is not the same as myID (formerly myGovID). myID is the Australian Government’s Digital Identity app. For more information about myID go to myid.gov.au
Moose Mobile
Easily manage your mobile account on the go. Check your data usage, review past invoices, and update your personal information quickly and conveniently. Requires an internet connection for full functionality.
- Log in to account
- Check data usage
- View invoices
- Update personal details
- Internet connection required
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The Moose Mobile App allows you to log into your account to check data usage, view invoices, and update personal details with a tap of your screen. Please note this app requires an internet connection.
Screenshots
Verdict
The clearest difference is update cadence: myGov at monthly against Moose Mobile's every 17 months. myGov also leads on rating (2.3 vs 2.0) and ratings volume (18 vs 1). Moose Mobile's advantage is review sentiment (25% vs 6%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myGov holds the better App Store score, 2.3 against 2.0. That said, the two scores are not equally well evidenced: myGov has 18 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 6% of myGov's written reviews are positive against 25% of Moose Mobile's, so the app with the better star average is not the one people write more warmly about.
myGov ships an update monthly, Moose Mobile every 17 months. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.
| Parameter | myGov | Moose Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (18 ratings) — better | 2.0 (1 ratings) |
| Positive reviews | 6.3% of reviews | 25.4% of reviews — better |
| Number of ratings | 18 — better | 1 |
| Update frequency | Monthly — better | Every 17 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 17 MB | 7 MB |
| Age rating | 4+ | 4+ |
| Developer | Services Australia | Telco Pay Pty Ltd |
Customer experience
myGov
Moose Mobile
User reviews
myGov
From 18 App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Secure login options
- 👍 Convenient access to government services
- 👍 Wallet integration for cards
Room to improve
- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and access information
- ⏱️ Slow performance and loading times
- 🔒 Overly complex authentication process
- 🤔 Confusing user interface
Moose Mobile
From 1 App Store ratingsWhat we love
- 💰 Great savings on plans
- 👍 Simple and clear interface
- ✅ Reliable Australian-based support
- 🚀 Fast response with SIM orders
- ℹ️ Provides necessary usage information
Room to improve
- 🐛 Verification codes not working
- ❌ App frequently crashes or won't open
- 🐌 Slow loading times
- 🔒 Auto-login/remember me function not working
- 💸 Hidden fees and expensive extra data
Bugs and requests
myGov
Reported bugs
5 issues- Unable to log in or access services
- Inbox messages not loading or disappearing
- Compatibility issues with newer devices
- Inability to submit job applications or evidence
- Incorrect information displayed in app
Requested features
5 requests- Improve app stability and reliability
- Simplify login and authentication process
- Enhance user interface and navigation
- Add ability to print or download documents
- Improve integration with other government apps
Moose Mobile
Reported bugs
13 issues- Verification code from email not working
- Security check codes not working
- App won't open or shows a blank white screen
- App crashes
- Auto login/remember me function not working
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- Logs out after update
- Does not auto-fill password
- App not working overseas (banking, verification codes)
- Blank screen after login
- App blanks out user on incorrect password attempt
- System shows account not existing after password reset
- Spinning endlessly
- Error messages in incorrect English
Requested features
10 requests- Biometric login options (PIN, Face ID, Touch ID)
- Dark mode
- Modernize the app interface
- Ability to cancel subscriptions in the app
- Add color and visual improvements (e.g., pie chart for data)
Show 5 moreShow fewer
- Support visual voicemail for iPhone users
- Allow dipping into next month's data if paying full month in advance
- More reasonable extra data options
- Display numbers called/texted
- Fix PDF bill exit issue
In-app purchases
myGov
No in-app purchases
Moose Mobile
No in-app purchases
Questions
Is myGov free?
Is Moose Mobile free?
Which has better reviews, myGov or Moose Mobile?
Do myGov or Moose Mobile have ads?
Which is updated more often, myGov or Moose Mobile?
Other comparisons
