AEP Ohio vs Connect Lima
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AEP Ohio
Manage your utility account with ease. View and pay bills, report outages, and track restoration progress. Access billing history, compare energy usage, and set up paperless billing and alerts. Everything you need is now at your fingertips.
- Report power outages
- Check outage status
- View and pay bills
- Manage account balance
- Compare energy usage
- Paperless billing enrollment
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Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - View your real-time account balance, payment due date, and balance details - View and download your bill (PDF) - Pay immediately for free from your bank account - Make automatic or scheduled payments - Other ways to pay (credit/debit card, in-person, by phone) - Switch between multiple accounts ENERGY USAGE - Compare how your current usage compares to last month or the same time last year SETTINGS - Enroll in and manage your paperless billing - Add or delete your bank accounts - Enroll in and manage billing and outage alerts *Logging into the AEP Ohio app requires an active account that is registered online at AEPOhio.com
Connect Lima
Report non-emergency city issues like potholes and graffiti directly from your phone. This app allows residents to have a voice in community improvement by submitting requests, tracking their status, and receiving notifications upon resolution.
- Report non-emergency issues
- Track report status
- Receive resolution notifications
- Engage with community improvement
- Submit photos with reports
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Want to help keep Lima beautiful? Now you can report non-emergency issues such potholes, graffiti, non-working streetlights, and other issues using your mobile device. The Connect Lima app engages residents and helps them have a voice in building a better community. Once an issue is reported the city will acknowledge receipt and forward them to the appropriate city departments to take care of the requests. Citizens can also view and track the status of their report and receive notification once the issue has been closed.
Screenshots
Verdict
The clearest difference is rating: Connect Lima at 4.5 against AEP Ohio's 2.8. AEP Ohio's advantage is update cadence (monthly vs every 8 months) and ratings volume (228 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Connect Lima holds the better App Store score, 4.5 against 2.8. That said, the two scores are not equally well evidenced: AEP Ohio has 228 ratings behind it against 4, so its average is the more settled of the two.
AEP Ohio ships an update monthly, Connect Lima every 8 months. The most recent releases landed on September 21, 2026 and August 15, 2026 respectively.
| Parameter | AEP Ohio | Connect Lima |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (228 ratings) | 4.5 (4 ratings) — better |
| Positive reviews | 15.6% of reviews | — |
| Number of ratings | 228 — better | 4 |
| Update frequency | Monthly — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 35 MB | 145 MB |
| Age rating | 4+ | 12+ |
| Developer | American Electric Power | CITY OF LIMA |
Customer experience
AEP Ohio
Connect Lima
In-app purchases
AEP Ohio
No in-app purchases
Connect Lima
No in-app purchases









