CBP ROAM vs TreMate
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CBP ROAM
This app allows pleasure boaters and eligible travelers arriving at remote locations to report their arrival online. It facilitates trip creation and may offer video inspections with a CBP Officer for eligible users.
- Online arrival reporting
- Create trip details
- Add travelers
- Specify mode of travel
- Report location
- Video inspection eligibility
- Push notifications for video chat
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The official CBP ROAM App (formerly OARS) from U.S. Customs and Border Protection allows pleasure boaters and other eligible travelers who arrive at remote locations to report their arrival online. In addition to submitting a report of arrival, pleasure boaters who are not currently enrolled in a Trusted Traveler Program, Local Boater Option, or I-68 program who are currently required to report in person may be eligible for a video inspection. Disclaimer: This is a pilot version only for use in limited areas. Contact your local Port of Entry for guidance. Create a trip by adding travelers, your mode of travel, your location, and contact information. After you submit a trip, you may receive a push notification on your device to start a video chat with a CBP Officer to finish reporting your entry into the United States.
TreMate
Manage all aspects of your boat, including maintenance schedules, service records, manuals, and usage logs. Track maintenance by hours or days, add notes and photos, and easily access information from any device. Document your boat's service history to potentially increase its resale value.
- Maintenance scheduling
- Service record tracking
- Manual storage
- Usage logs
- Smart search
- Cloud synchronization
- Resale value documentation
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TREMATE IS EASY TO USE - Everything about your boat in one, easy to access place. Your maintenance schedule, service records, manuals, receipts, and even usage logs. Customize what you see and how you use it. EASY MAINTENANCE SETUP - Super easy to setup maintenance schedule for every equipment on-board. Track by hours or days. Add parts links and your own notes & photos to make maintenance a breeze. SEE THE BIG PICTURE - Know everything about your boat from just one glance. Do you need fuel? When is next oil change? Plus find any service record, manual, or onboard item in seconds with Smart Search. EASY ACCESS - Your manuals & records are accessible from your phone, or any device while you’re in the engine room or anywhere in the world. With multiple devices your data is in sync and is securely stored in the cloud. SERVICE HISTORY –Snap a photo, open manual, and order the part without leaving the engine bay. Detailed service records, condition reports, and links to warranty information is every boat owner’s dream. INCREASE RESALE VALUE – A boat with fully documented service history can fetch a higher price. Add an ability to transfer your service records, manuals, and full maintenance setup to a new owner and you stand well above others.
Screenshots
Verdict
The clearest difference is ratings volume: CBP ROAM at 125 against TreMate's 6. CBP ROAM also leads on update cadence (every 3 weeks vs every 6 weeks). TreMate's advantage is iOS requirement (13.0 vs 15.2). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.3 for CBP ROAM against 3.3 for TreMate. That said, the two scores are not equally well evidenced: CBP ROAM has 125 ratings behind it against 6, so its average is the more settled of the two. Written reviews are what separate them: 27% of CBP ROAM's written reviews are positive against 33% of TreMate's.
CBP ROAM ships an update every 3 weeks, TreMate every 6 weeks. The most recent releases landed on September 24, 2026 and August 29, 2026 respectively.
| Parameter | CBP ROAM | TreMate |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (125 ratings) | 3.3 (6 ratings) |
| Positive reviews | 26.5% of reviews | 33.3% of reviews — better |
| Number of ratings | 125 — better | 6 |
| Update frequency | Every 3 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.2 | 13.0 — better |
| Further details — not scored | ||
| Size | 231 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | US Customs and Border Protection | Atlantic Voyager, LLC |
Customer experience
CBP ROAM
TreMate
Bugs and requests
CBP ROAM
Reported bugs
34 issues- App crashes after update
- App will not open
- App crashes within one second of opening
- App closes immediately after opening
- App not letting user login
Show 29 moreShow fewer
- App crashes when trying to enter a change of port of call
- One-time verification codes never worked
- Latest update fails to submit arrivals
- Update forces user to update, causing crash after login
- App keeps sending user to the same place despite logging in
- Waiting for agent for over two days
- App says waiting, cannot cancel or navigate
- Unable to report 'port of call'
- Port of call button missing
- Latest update dumps previously configured travelers and vessels
- No account info comes over when adding app to new device
- Updated version on App Store downloads incomplete or old version
- No copy-and-paste for phone numbers or other info
- No ability to change traveler info after initial edit
- Cannot paste existing passport photo
- Tedious manual entry of numbers
- Authentication failed on own phone, but works on others'
- Facial recognition takes multiple tries
- Stuck on login screen, does not advance to verification code
- Switching apps for PIN code results in blank screen on return
- App quits when editing or manually entering a traveler
- Cannot find support for security key setup
- Stuck in a loop requiring backup authentication setup
- Won't go past the accept button
- New update no longer works, fails to open
- App won't load
- Gets frozen on a screen
- Misspelled 'Received' on Video Chat info page
- App crashes when trip page is displayed
Requested features
11 requests- Add port of call button
- Allow letters in flight number
- Allow copy-paste for numbers
- Allow sharing travelers between users
- Add more instructions for numbers needed
Show 6 moreShow fewer
- Allow submission and approval prior to US waters entry
- Allow users to remain logged in
- Use fingerprint recognition for login
- Consider alternatives to Zoom for video calls
- Add Spanish language support (already present, but caused bugs)
- Invite users to TestFlight beta program
TreMate
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CBP ROAM
No in-app purchases
TreMate
No in-app purchases
