CBP ROAM

CBP ROAM

Official CBP ROAM App

124 ratings
43 reviews
Free

Details

  • Released
  • Updated
  • August 11, 2017
  • July 13, 2026

Features

CBP ROAM screenshot #1 for iPhone
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CBP ROAM screenshot #7 for iPhone
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About

This app allows pleasure boaters and eligible travelers arriving at remote locations to report their arrival online. It facilitates trip creation and may offer video inspections with a CBP Officer for eligible users.

Online arrival reporting
Create trip details
Add travelers
Specify mode of travel
Report location
Video inspection eligibility
Push notifications for video chat
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+1

What's New in CBP ROAM

2.48.0

July 13, 2026

Bug fixes and feature enhancements

User reviews

App crash resolved after reinstalling

At first I was unable to open the app, but once I removed the app and reinstalled it, it worked just fine.

Seriously!?

It seems like this app is no longer supported and should be removed from the AppStore? It will not let me login…keeps sending me to the same place over and over again despite logging in. This is the best the USGOV can do!?

I’m impressed …

At just how stupid this app is. I’m coming in on a commercial flight and want to report my pending arrival. The app won’t let me report unless I give the pilot’s name and information. Now, just how many passengers on a commercial airliner know the name and immigration information of the pilot? BUT the app won’t let you report without it. Oh, well, that’s helpful. They want to know the flight number. My flight number has a letter in it, but the app doesn’t let you put letters in. They want to know the tail number of the aircraft. How the heck do I know? I’m sitting in a hotel or in the terminal or on the plane! Obviously this app was only made for illegals to break into the country with the government’s blessing, not for citizens.
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Crashes constantly

Since installing IOS 18 it crashes when trying to enter a change of port of call. Great when the app works.

Worthless!

One-time verification codes never worked. Rebooted multiple times and tried about 12 times total, but it never worked. Called CBP, but they were no help. Had to travel an extra
1-1/2 hours (and considerable gas burned)
because the CBP ROAM system didn’t work - very frustrating!

Developer apps

FAQ

What does the CBP ROAM app do?

The CBP ROAM app allows pleasure boaters and other eligible travelers arriving at remote locations to report their arrival online. It streamlines the process of submitting arrival information and may offer the option for a video inspection with a CBP Officer.

Who is eligible for the video inspection feature?

Pleasure boaters who are not currently enrolled in a Trusted Traveler Program, Local Boater Option, or I-68 program and are required to report in person may be eligible for a video inspection through the app.

Is this app free to use?

Yes, the CBP ROAM app is free to download and use. There are no in-app purchases or advertisements mentioned.

What information do I need to create a trip?

To create a trip, you will need to add traveler information, specify your mode of travel, your current location, and your contact information. This information is used to report your arrival to U.S. Customs and Border Protection.

Is this app available everywhere?

This is a pilot version of the app and is intended for use in limited areas. Users should contact their local Port of Entry for specific guidance on its availability and usage.