FareHarbor vs CBP ROAM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FareHarbor
Manage your tour, activity, or rental business from anywhere. This platform allows operators to handle bookings, communicate with customers, process payments, and check in guests efficiently. It's designed for existing users to streamline daily operations on the go.
- Manage schedule and reservations
- Communicate with customers
- Process credit card payments
- QR code check-ins
- Push notifications for business activity
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FareHarbor is the leading management and online booking platform for activity, tour, and rental operators. With our app you can manage your business on the go. Use the app to: • Easily check your schedule, add reservations, and call or message customers • Run payments from your device using credit card readers • Quickly check in your customers using QR codes • Receive push notifications to stay up to date with your business activity • Access all of FareHarbor quickly Our app is only for businesses who are already using FareHarbor.
CBP ROAM
This app allows pleasure boaters and eligible travelers arriving at remote locations to report their arrival online. It facilitates trip creation and may offer video inspections with a CBP Officer for eligible users.
- Online arrival reporting
- Create trip details
- Add travelers
- Specify mode of travel
- Report location
- Video inspection eligibility
- Push notifications for video chat
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The official CBP ROAM App (formerly OARS) from U.S. Customs and Border Protection allows pleasure boaters and other eligible travelers who arrive at remote locations to report their arrival online. In addition to submitting a report of arrival, pleasure boaters who are not currently enrolled in a Trusted Traveler Program, Local Boater Option, or I-68 program who are currently required to report in person may be eligible for a video inspection. Disclaimer: This is a pilot version only for use in limited areas. Contact your local Port of Entry for guidance. Create a trip by adding travelers, your mode of travel, your location, and contact information. After you submit a trip, you may receive a push notification on your device to start a video chat with a CBP Officer to finish reporting your entry into the United States.
Screenshots
Verdict
The clearest difference is review sentiment: FareHarbor at 71% against CBP ROAM's 27%. FareHarbor also leads on rating (4.1 vs 3.3) and iOS requirement (13.0 vs 15.2). CBP ROAM's advantage is update cadence (every 3 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FareHarbor holds the better App Store score, 4.1 against 3.3. Both are backed by a comparable volume of ratings — 108 and 125 respectively. Written reviews point the same way: 71% of FareHarbor's written reviews are positive against 27% of CBP ROAM's.
FareHarbor ships an update every 2 months, CBP ROAM every 3 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | FareHarbor | CBP ROAM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (108 ratings) — better | 3.3 (125 ratings) |
| Positive reviews | 71.0% of reviews — better | 26.5% of reviews |
| Number of ratings | 108 | 125 — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.2 |
| Further details — not scored | ||
| Size | 53 MB | 231 MB |
| Age rating | 4+ | 4+ |
| Developer | FareHarbor | US Customs and Border Protection |
Customer experience
FareHarbor
CBP ROAM
Bugs and requests
FareHarbor
Not enough reviews yet to summarise bugs or requests.
CBP ROAM
Reported bugs
34 issues- App crashes after update
- App will not open
- App crashes within one second of opening
- App closes immediately after opening
- App not letting user login
Show 29 moreShow fewer
- App crashes when trying to enter a change of port of call
- One-time verification codes never worked
- Latest update fails to submit arrivals
- Update forces user to update, causing crash after login
- App keeps sending user to the same place despite logging in
- Waiting for agent for over two days
- App says waiting, cannot cancel or navigate
- Unable to report 'port of call'
- Port of call button missing
- Latest update dumps previously configured travelers and vessels
- No account info comes over when adding app to new device
- Updated version on App Store downloads incomplete or old version
- No copy-and-paste for phone numbers or other info
- No ability to change traveler info after initial edit
- Cannot paste existing passport photo
- Tedious manual entry of numbers
- Authentication failed on own phone, but works on others'
- Facial recognition takes multiple tries
- Stuck on login screen, does not advance to verification code
- Switching apps for PIN code results in blank screen on return
- App quits when editing or manually entering a traveler
- Cannot find support for security key setup
- Stuck in a loop requiring backup authentication setup
- Won't go past the accept button
- New update no longer works, fails to open
- App won't load
- Gets frozen on a screen
- Misspelled 'Received' on Video Chat info page
- App crashes when trip page is displayed
Requested features
11 requests- Add port of call button
- Allow letters in flight number
- Allow copy-paste for numbers
- Allow sharing travelers between users
- Add more instructions for numbers needed
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- Allow submission and approval prior to US waters entry
- Allow users to remain logged in
- Use fingerprint recognition for login
- Consider alternatives to Zoom for video calls
- Add Spanish language support (already present, but caused bugs)
- Invite users to TestFlight beta program
In-app purchases
FareHarbor
No in-app purchases
CBP ROAM
No in-app purchases
