SWEPCO vs Monster Pay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SWEPCO
Manage your utility account with ease. View and pay bills, report power outages, and track restoration progress. Access billing history, compare energy usage, and set up paperless billing and alerts.
- Report power outages
- Check outage status
- View and pay bills
- Manage account details
- View billing history
- Compare energy usage
- Paperless billing enrollment
Read full descriptionHide full description
Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - View your real-time account balance, payment due date, and balance details - View and download your bill (PDF) - Pay immediately for free from your bank account - Make automatic or scheduled payments - Other ways to pay (credit/debit card, in-person, by phone) - Switch between multiple accounts ENERGY USAGE - Compare how your current usage compares to last month or the same time last year SETTINGS - Enroll in and manage your paperless billing - Add or delete your bank accounts - Enroll in and manage billing and outage alerts *Logging into the SWEPCO app requires an active account that is registered online at SWEPCO.com
Monster Pay
Manage your laundry with this mobile payment solution. Purchase credits directly within the app to operate washing machines and dryers. View transaction history and machine availability in participating locations.
- In-app credit purchase
- QR code machine scanning
- View account balance
- Transaction history
- Machine availability view
- Laundry cycle completion alerts
Read full descriptionHide full description
Monster Pay is an iPhone application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account to communicate with the washer or dryer. Simply use Monster Pay to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history. • Scan the QR code of your laundry room (one time process) • Start laundry machines by scanning QR code on the machine • Check your card/account balance, and add value to your account for laundry. For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.
Screenshots
Verdict
The clearest difference is rating: SWEPCO at 2.9 against Monster Pay's 1.7. SWEPCO also leads on update cadence (monthly vs every 16 months) and ratings volume (100 vs 20). Monster Pay's advantage is review sentiment (25% vs 16%) and iOS requirement (10.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SWEPCO holds the better App Store score, 2.9 against 1.7. That said, the two scores are not equally well evidenced: SWEPCO has 100 ratings behind it against 20, so its average is the more settled of the two. Written reviews complicate that: 16% of SWEPCO's written reviews are positive against 25% of Monster Pay's, so the app with the better star average is not the one people write more warmly about.
SWEPCO ships an update monthly, Monster Pay every 16 months. The most recent releases landed on September 25, 2026 and September 10, 2026 respectively.
| Parameter | SWEPCO | Monster Pay |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (100 ratings) — better | 1.7 (20 ratings) |
| Positive reviews | 16.0% of reviews | 25.0% of reviews — better |
| Number of ratings | 100 — better | 20 |
| Update frequency | Monthly — better | Every 16 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 35 MB | 45 MB |
| Age rating | 4+ | 4+ |
| Developer | American Electric Power | KioSoft Technologies LLC |
Customer experience
SWEPCO
Monster Pay
In-app purchases
SWEPCO
No in-app purchases
Monster Pay
No in-app purchases









