Away Resorts vs Neilson
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Away Resorts
Enhance your holiday experience with this park companion app. Discover activities, book entertainment, order food, and explore local attractions. Owners can manage their accounts, and all users can easily get in touch for assistance.
- Discover park activities and entertainment
- Book activities and reserve tables
- Order food and drink online
- View park facilities and opening times
- Explore local attractions and services
- Navigate with an interactive park map
- Manage owner accounts and balances
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2026 STANDOUT PLATFORM AT THE UK DIGITAL EXCELLENCE AWARDS The Away Resorts app is the perfect companion for holidaymakers and holiday home owners. Sign-in with your Away Resorts booking or owner reference number to explore and discover your Away Resorts. We have some fantastic activities and entertainment to keep every family member grinning from ear to ear. Think of this app as your ‘park buddy’ helping you make the most of your stay. - New & Improved User experience - A new app, which puts the user first. With a new UI and layout, it will make finding what you are looking for easier than ever. - What's on - Find out whats on during your holiday or stay on park, including activities you can book on the app, guest acts and entertainment. - Food & Drink - View food menus, order food and drink online and reserve a table online* - Park Facilities - Browse and view what facilities are available for you during your stay and when they are open. - Explore the area - View local attractions for days out and visits, or find local services such as shops, taxis and more. - Park Map with GPS - Find your way around the park, with a park map. Highlighting your accommodation and facilities around the park. - Owners Account - Owners can view/pay their balance, purchase services and see important documents - Get In Touch - Problems with your accommodation? Get in touch easily to let us know so we can fix it as soon as we can. *Selected parks only
Neilson
Enhance your active holiday experience with this comprehensive travel companion. Discover and book over 20 activities, manage your schedule with live updates, and explore resort facilities with an interactive map. Plan for the whole family, including kids' club activities and spa treatments.
- Discover and book 20+ activities
- Live activity calendar and updates
- Kids Club activity planner
- Interactive resort map
- Book spa treatments
- Hotel and facility information
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Your Ultimate Neilson Active Holidays Companion Make the most of your Neilson Active Holiday with the newly designed Neilson App! Whether you’re cycling scenic roads, playing tennis or setting sail on the water, the app ensures your holiday is full of Good Energy. Plan, Book & Explore with Ease From discovering activities to booking spa treatments, the Neilson App gives you everything you need at your fingertips. Enjoy a stress-free getaway with these exciting features: • Discover & Book Activities – Explore 20+ included activities and secure your spots effortlessly. • Manage Your Schedule – Stay organized with a live activity calendar and real-time updates. • Kids Club Planner – Plan exciting experiences for your little adventurers. • Interactive Resort Map – Easily navigate your resort and find key facilities. • Book Spa Treatments – Unwind and rejuvenate with a simple tap. • Hotel & Facility Info – Get quick access to essential resort details. Wherever your holiday takes you, the Neilson App is your perfect holiday companion. Download now and bring the Good Energy to your next trip!
Screenshots
Verdict
The clearest difference is review sentiment: Away Resorts at 35% against Neilson's 20%. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Away Resorts ships an update every 6 weeks, Neilson monthly. The most recent releases landed on October 29, 2026 and October 21, 2026 respectively.
| Parameter | Away Resorts | Neilson |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (3 ratings) — better | — |
| Positive reviews | 34.9% of reviews — better | 20.0% of reviews |
| Number of ratings | 3 — better | — |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 144 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | Away Resorts | Mobail |
Customer experience
Away Resorts
Neilson
Bugs and requests
Away Resorts
Reported bugs
13 issues- App keeps crashing
- Cannot book anything
- Login issues
- App is slow and clunky
- App redirects to web page for booking
Show 8 moreShow fewer
- Bookings not showing under 'my bookings'
- Cannot access server when paying for activities
- App crashes when trying to book an activity
- App crashes when clicking on 'Details & booking'
- Ordering through the app is not working
- Recurring error message when trying to pay for activity bookings
- None of the activities loaded on the app
- App keeps asking for reviews
Requested features
7 requests- Add St Helen's to the app
- Add menus for Aubrey's restaurant
- Improve owners' side of the app with live lodge diary
- Make more activities and restaurants bookable through the app
- Ensure all menus are updated
Show 2 moreShow fewer
- Improve Wi-Fi coverage
- Provide clearer information about activity locations and facilities
Neilson
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Away Resorts
No in-app purchases
Neilson
No in-app purchases









