Comparison

Smartlink Security vs Alula Security

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smartlink Security

Manage your home's security, lighting, climate, and cameras from one app. Receive real-time alerts, remotely arm/disarm your system, and monitor live video feeds. Control various connected devices for comprehensive home automation.

Highlights
  • Remote security system control
  • Real-time alarm status and alerts
  • Live video monitoring
  • Event recording for security events
  • Control lights, locks, and thermostats
  • Monitor family and pets remotely
Features
Read full description

Smartlink+ lets you control your lighting, climate, cameras, and security from a single application. STAY CONNECTED FROM ANYWHERE IN THE WORLD Receive real-time alarm status and arm or disarm your security system remotely. Get instant alerts in the event of a security alarm, or simply to be notified when your family arrives home. REAL-TIME VIDEO MONITORING AND EVENT RECORDING Set cameras to automatically record security events in your home. Check in on your family and pets when you can’t be there. See who is at the door, or monitor your premises from multiple cameras at once. A SINGLE APP TO CONTROL YOUR ENTIRE HOME Enjoy full interactive home control including lights, locks, cameras, thermostats, garage doors, and other connected devices.

About

Alula Security

This app provides smart home security and control, allowing users to set custom rules for real-time notifications and automate smart devices. It offers cloud video services for secure storage and remote access to camera feeds, simplifying home management and security.

Highlights
  • Real-time notifications for doors, windows, and motion
  • Event-based Scenes and Recipes for device automation
  • Customizable home security zone configurations
  • Cloud video storage and remote access
  • Support for a wide range of IP cameras
  • Intuitive and reliable smart control
Features
Read full description

About Alula At Alula, we believe that the best security solution is provided by the professional security dealer. And we know that today’s security customer expects more than just basic security. In order to deliver the best experience for the needs of today’s modern security customer, you need to design and develop the hardware, software, and services for a complete, end-to-end professional security system for the professional security dealer. The thoughtful technology in our products are designed to keep up with a changing world. Intuitive. Reliable. Innovative. Simplifying your business while saving you money. It’s what you deserve and what people expect. And we’re only scratching the surface of possibilities. Keeping people and property safe is your business. At Alula, creating the tools and support you need to do that, is in our DNA. It’s your home, you set the rules. The Alula App gives you what you deserve, reliability and control. Set rules for real-time notifications. Know instantly when doors and windows are opened or when motion is detected. 
 Technology at your pace With event based “Scenes” and “Recipes”, your smart devices can support your way of life. Adjust the entire atmosphere in your home based on your day to day routines. Lights, cameras, garage doors and thermostats can adjust to great you in the morning or when you arrive back home in the evenings. 
 Alula Home Security Zone Configurations Alula uses zones in coordination with armed modes and zone configurations to determine how your security system responds when a sensor or detector is triggered. Customize your own zone configurations. Cloud Video Services Alula Cloud is an easy-to-use and affordable cloud video solution designed for businesses and homeowners. Now your customers can keep an eye on their home or business with the comfort of knowing their video is securely stored and can be retrieved from anywhere. - Cost Effective: ​​Why purchase expensive hardware storage, especially if there are multiple sites that need surveillance. Easily manage all camera from one platform. - Easy to Use: ​​Built for users who do not want to bother with complicated and expensive systems, with simple setup for dealers. - Flexible Camera Support: ​​Alula Cloud video works with the largest number of leading IP Cameras. Select the right camera for each customer.

Screenshots

Smartlink Security4 screens
Alula Security4 screens

Verdict

The call

The clearest difference is rating: Alula Security at 4.8 against Smartlink Security's 2.3. Alula Security also leads on review sentiment (43% vs 9%) and ratings volume (27K vs 103). Smartlink Security's advantage is iOS requirement (13.0 vs 16.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Alula Security holds the better App Store score, 4.8 against 2.3. That said, the two scores are not equally well evidenced: Alula Security has 27K ratings behind it against 103, so its average is the more settled of the two. Written reviews point the same way: 9% of Smartlink Security's written reviews are positive against 43% of Alula Security's.

UpkeepUpdate frequency

Smartlink Security ships an update every 2 months, Alula Security every 2 weeks. The most recent releases landed on October 5, 2026 and October 13, 2026 respectively.

Scorecard5 real differences · 5 level
Smartlink Security versus Alula Security: the parameters behind the verdict, then further details
ParameterSmartlink SecurityAlula Security
PriceFreeFree
Rating2.3 (103 ratings)4.8 (27K ratings) — better
Positive reviews9.1% of reviews42.9% of reviews — better
Number of ratings10327K — better
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS13.0 — better16.6
Further details — not scored
Size101 MB273 MB
Age rating4+4+
DeveloperSecureNet Technologies, LLCAlula Holdings, LLC

Customer experience

Smartlink Security

All ratings103 ratings
Positive23.3%
Neutral10.7%
Negative66.0%
Written reviews55 reviews
Positive9.1%
Neutral16.4%
Negative74.5%

Alula Security

All ratings27,364 ratings
Positive94.3%
Neutral1.9%
Negative3.8%
Written reviews224 reviews
Positive42.9%
Neutral10.3%
Negative46.9%

User reviews

Smartlink Security

From 103 App Store ratings

What we love

  • 👍 Two-way voice and camera functionality
  • 💡 New 'Recipes' feature for event recording
  • 👍 Works well with specific systems (e.g., iotega)
  • 👍 Responsive and works every time (for some users)

Room to improve

  • 🐛 Frequent app crashes
  • 🐛 App does not open
  • 🐛 Login issues (slow, fails, freezes)
  • 🐛 Connectivity problems (no connection, disconnects)
  • 🐛 App settings reset after updates

Alula Security

From 27K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Reliable security system
  • 👍 Convenient remote access
  • 👍 Useful notifications
  • 🚀 Simple and versatile operation

Room to improve

  • 🐛 Frequent app crashes
  • 🐛 Connectivity issues
  • 🐛 Delayed notifications and camera feeds
  • 🐛 Unreliable app performance
  • 🐛 Blank screens and login issues

Bugs and requests

Smartlink Security

Reported bugs

60 issues
  • App crashes instantly on opening
  • App keeps crashing, forcing reinstallation
  • App crashes when trying to disarm
  • Login fails with 'Json parser error: Unrecognized token '<''
  • Secure Connection Error / No Connection
Show 55 more
  • App says system is offline or has no power
  • FaceID doesn't work, cannot reset password
  • App stops working after iOS update
  • Login stops working after update
  • App takes forever to load after update
  • Recipes are not useable, do not show room/device/time/place
  • Cannot arm or disarm system on schedule
  • Cannot get it to stay connected
  • App spins forever on login
  • Buttons tiny for passcode causing touch points to be terrible
  • Malfunctions when disarming, causing multiple dispatch calls and false alarms
  • Always glitching or logging me out
  • Always changing my setting back to default with every update
  • App mostly says No Connection
  • Connection is usually slow
  • App disconnects and can't connect back
  • Login takes over a minute or does not log in at all
  • Recipes cannot be edited or looked at after they are made and not flexible for custom days of the week
  • App is slow to login
  • Text updates appear hours/days later
  • App works sometimes, most times need to restart phone
  • App works even less since update
  • App takes forever to log in after update
  • App runs extremely slow after last update
  • Unable to open app services to turn on/off alarm or unlock doors
  • Username or password incorrect after update
  • Login stopped working after update
  • Cannot see cameras, toggle missing
  • History of zones opening and closing stopped working
  • App isn't in synch, needs to be shut down and reloaded
  • Recipes sometimes work, sometimes don't
  • App closes out when trying to lock the door
  • App doesn't open anymore
  • Stopped allowing guest users to use the App
  • Previous app would send push notifications, doesn't happen anymore
  • App shows no connection through cell phone
  • Latest update broke the app, crashes instantly
  • System is either offline or has no power even when standing right next to the system
  • App has minimal functionality, often crashes, and never notifies of an alarm until the service calls
  • Keeps disconnecting and reconnecting, needs to check power and network connection
  • App doesn't stay logged into user, no notifications
  • Emails from the system are delayed
  • Panic code notification delayed
  • Trouble connecting to service if not on WiFi
  • Pop up saying wrong username or password when not on WiFi
  • Can only disarm using the phone if I power off and back on again
  • App isn't recognizing ID or password on new iPhone
  • Forgot Password link says 'Please try again: No Internet detected'
  • Throws an error that either User Name or Password is incorrect
  • Forgot Password brings two fields that don't allow values to be entered
  • Sensor display is corrupted making it impossible to view status and control individual sensors
  • App used to work but now fails with Json parser error
  • Push notifications stopped all of a sudden
  • Cannot turn on notifications in the app
  • Was getting text messages and now it doesn't and will not let you select the option

Requested features

9 requests
  • Add text alerts for specific zones
  • Allow logging out after closing the app
  • Enable push notifications for alarm events
  • Improve integration with other security apps (Arlo, SkyBell)
  • Add widget for iOS
Show 4 more
  • Add Siri/Google Assistant integration
  • Add Alexa integration
  • Allow users to see history of zones opening and closing
  • Add toggle for cameras

Alula Security

Reported bugs

5 issues
  • Notification count not clearing
  • Camera feeds not loading in landscape mode
  • App freezing when phone is horizontal
  • Incompatibility with iOS 17
  • Inability to reset password

Requested features

5 requests
  • Dark mode option
  • Customizable notification sounds
  • Ability to record video before/after motion events
  • Thermostat scheduling
  • Apple Watch and CarPlay integration

In-app purchases

None

Smartlink Security

No in-app purchases

None

Alula Security

No in-app purchases

Questions

Is Smartlink Security free?
Smartlink Security is free to download, with no in-app purchases.
Is Alula Security free?
Alula Security is free to download, with no in-app purchases.
Which has better reviews, Smartlink Security or Alula Security?
Alula Security is rated higher. Smartlink Security averages 2.3 out of 5 from 103 ratings, while Alula Security averages 4.8 from 27K ratings.
Do Smartlink Security or Alula Security have ads?
Neither Smartlink Security nor Alula Security shows ads.
Which is updated more often, Smartlink Security or Alula Security?
Smartlink Security ships an update every 2 months, and Alula Security every 2 weeks. Most recently, Smartlink Security was updated on October 5, 2026 and Alula Security on October 13, 2026.

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