Smartlink Security

Smartlink Security

by SecureNet Technologies, LLC

103 ratings
55 reviews
Free

Details

  • Released
  • Updated
  • August 9, 2017
  • October 30, 2023

Features

Smartlink Security screenshot #1 for iPhone
Smartlink Security screenshot #2 for iPhone
Smartlink Security screenshot #3 for iPhone
Smartlink Security screenshot #4 for iPhone
Smartlink Security screenshot #5 for iPhone
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About

Manage your home's security, lighting, climate, and cameras from one app. Receive real-time alerts, remotely arm/disarm your system, and monitor live video feeds. Control various connected devices for comprehensive home automation.

βœ“Remote security system control
βœ“Real-time alarm status and alerts
βœ“Live video monitoring
βœ“Event recording for security events
βœ“Control lights, locks, and thermostats
βœ“Monitor family and pets remotely
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What users say

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What's New in Smartlink Security

6.7.13

October 30, 2023

- Bug fixes and improvements

User reviews

Timer or schedule not allowed

This app does not allow you to make a schedule or set up hours to arm or disarm the system.

Can’t stay connected

I can’t get it to stay connected have to turn it off and on to make it work.Then it lose connection again with in the day

Recipes are not functional

Since update, recipes are not useable. They do not show which room or device or time or place in order to select one.

Have to restart every time I try to use it!

Not sure why, but every time it just sits there and spins until I restart the app.

Pathetic

Absolutely by far the worst app out there.. and it’s a security app.

Logins take forever. Buttons tiny for passcode causing touch points to be terrible. Malfunctions when disarming, causing multiple dispatch calls and false alarms.

I could blindfold my grandmother and she could make a better functioning app than this.

Either fix this atrocious hot garbage app or give us back the old outdated app that actually worked, responded, and functioned properly.
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Developer apps

User experience

🐞

Reported Bugs

60 issues

App crashes instantly on opening

Bug

App keeps crashing, forcing reinstallation

Bug

App crashes when trying to disarm

Bug

Login fails with 'Json parser error: Unrecognized token '<''

Bug

Secure Connection Error / No Connection

Bug

App says system is offline or has no power

Bug

FaceID doesn't work, cannot reset password

Bug

App stops working after iOS update

Bug

Login stops working after update

Bug

App takes forever to load after update

Bug

Recipes are not useable, do not show room/device/time/place

Bug

Cannot arm or disarm system on schedule

Bug

Cannot get it to stay connected

Bug

App spins forever on login

Bug

Buttons tiny for passcode causing touch points to be terrible

Bug

Malfunctions when disarming, causing multiple dispatch calls and false alarms

Bug

Always glitching or logging me out

Bug

Always changing my setting back to default with every update

Bug

App mostly says No Connection

Bug

Connection is usually slow

Bug

App disconnects and can't connect back

Bug

Login takes over a minute or does not log in at all

Bug

Recipes cannot be edited or looked at after they are made and not flexible for custom days of the week

Bug

App is slow to login

Bug

Text updates appear hours/days later

Bug

App works sometimes, most times need to restart phone

Bug

App works even less since update

Bug

App takes forever to log in after update

Bug

App runs extremely slow after last update

Bug

Unable to open app services to turn on/off alarm or unlock doors

Bug

Username or password incorrect after update

Bug

Login stopped working after update

Bug

Cannot see cameras, toggle missing

Bug

History of zones opening and closing stopped working

Bug

App isn't in synch, needs to be shut down and reloaded

Bug

Recipes sometimes work, sometimes don't

Bug

App closes out when trying to lock the door

Bug

App doesn't open anymore

Bug

Stopped allowing guest users to use the App

Bug

Previous app would send push notifications, doesn't happen anymore

Bug

App shows no connection through cell phone

Bug

Latest update broke the app, crashes instantly

Bug

System is either offline or has no power even when standing right next to the system

Bug

App has minimal functionality, often crashes, and never notifies of an alarm until the service calls

Bug

Keeps disconnecting and reconnecting, needs to check power and network connection

Bug

App doesn't stay logged into user, no notifications

Bug

Emails from the system are delayed

Bug

Panic code notification delayed

Bug

Trouble connecting to service if not on WiFi

Bug

Pop up saying wrong username or password when not on WiFi

Bug

Can only disarm using the phone if I power off and back on again

Bug

App isn't recognizing ID or password on new iPhone

Bug

Forgot Password link says 'Please try again: No Internet detected'

Bug

Throws an error that either User Name or Password is incorrect

Bug

Forgot Password brings two fields that don't allow values to be entered

Bug

Sensor display is corrupted making it impossible to view status and control individual sensors

Bug

App used to work but now fails with Json parser error

Bug

Push notifications stopped all of a sudden

Bug

Cannot turn on notifications in the app

Bug

Was getting text messages and now it doesn't and will not let you select the option

Bug
✨

Requested Features

9 requests

Add text alerts for specific zones

Feature

Allow logging out after closing the app

Feature

Enable push notifications for alarm events

Feature

Improve integration with other security apps (Arlo, SkyBell)

Feature

Add widget for iOS

Feature

Add Siri/Google Assistant integration

Feature

Add Alexa integration

Feature

Allow users to see history of zones opening and closing

Feature

Add toggle for cameras

Feature

FAQ

What can I control with Smartlink Security?

You can control your home's lighting, climate (thermostats), cameras, security system, locks, and garage doors. It acts as a central hub for various connected smart devices.

Can I monitor my home remotely?

Yes, you can stay connected from anywhere in the world. The app allows you to receive real-time alarm status, arm or disarm your security system remotely, and check in on your family and pets via live video feeds.

Does the app record video events?

Yes, you can set cameras to automatically record security events. This feature allows you to review footage of what happened at your home, such as when someone arrives or if an alarm is triggered.

Is Smartlink Security free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases for core functionality.

What kind of alerts can I receive?

You can receive instant alerts for security alarms, or notifications when your family arrives home. This keeps you informed about important events happening at your property in real-time.