Lebara KSA vs NaqelExpress
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lebara KSA
This app offers a streamlined mobile experience with an intuitive interface for managing your mobile services. It simplifies the process of joining the service, selecting plans, and choosing numbers, with support for both Arabic and English languages. Users can also access exclusive promotions and personalized offers.
- Seamless interface
- Intuitive and faster experience
- Streamlined 'Join Lebara' flow
- Hassle-free plan and number selection
- Arabic and English language support
- Exclusive promo codes
- Personalized offers
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Discover the new and improved Lebara app, now with a seamless interface designed to elevate your mobile experience. We've revamped the app to ensure you enjoy a more intuitive, faster, and more responsive journey from the moment you join us. With the enhanced "Join Lebara" flow, starting your journey with us has never been smoother. Whether you're choosing your plan or selecting your number, we've streamlined every step to ensure a hassle-free setup. And for our diverse community, the app proudly supports both Arabic and English, making it easier for you to manage your mobile services in the language you're most comfortable with. From exclusive promo codes to personalized offers tailored just for you, the Lebara app is your gateway to a world of benefits. Join Lebara today and experience the difference.
NaqelExpress
Manage your entire delivery experience with real-time shipment tracking and easy pickup scheduling. Get estimated rates, reach customer service, and enjoy a user-friendly interface for global deliveries.
- Live shipment tracking
- Schedule pickups
- Rate calculator
- Omni-channel customer service
- Mobile-first interface
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NAQEL customer mobile application allows all customers to manage their entire delivery experience by NAQEL Express worldwide. - Live track your shipment while the courier is out for delivery. Experience a real-time track & trace of your shipment on the app. - Schedule a pick up from your door step & get it delivered around the world. - Manage your booking with estimated rates using the rate calculator. - Reach out to customer service via Omni channels. - Enjoy the enhanced user experience and compatible mobile first interface. For any queries and suggestions kindly reach out to us at: www.naqelexpress/contact.us inquiries@naqel.com.sa 920020505/ 8002464444 كل ماتبحث عنه بإمكانك أن تجده بضغطة زر واحدة , حمل التطبيق الآن وتمتع بالوصول إلى كافة خدماتنا في أي وقت عبر منصة صممت خصيصاُ لتلبية احتياجاتك . يتيح لك هذا التطبيق إدارة حسابك , ترتيب حجوزات لإلتقاط أو تسليم الشحنات بسهولة , متابعة شحناتك ومعرفة كافة التفاصيل المتعلقة بها . - يتيح لك التطبيق تتبع شحنتك واستعراض كافة التفاصيل المتعلقة بها بسهولة عن طريق إدخال رقم هاتفك أو إدخال رقم بوليصة الشحن . - استخدام التطبيق في طلب وترتيب حجز لإلتقاط الشحنة من عتبة بابك أسهل من طلب وترتيب الحجز عن طريق الإتصال بالرقم الموحد . - يقدر التطبيق سعرا تقريبيا لحجزك . - يوفر لك التطبيق كل المعلومات اللازمة لمساعدتك في الوصول إلى فروعنا . لاتتردد في الإتصال بنا , التواصل معنا في حال واجهتك مشكلة في التطبيق , كما أننا نسعد بسماع واستقبال اقتراحاتك في أي وقت www.naqelexpress/contact.us
Screenshots
Verdict
The clearest difference is rating: Lebara KSA at 3.1 against NaqelExpress's 1.6. Lebara KSA also leads on review sentiment (17% vs 6%). NaqelExpress's advantage is ratings volume (148 vs 29). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Lebara KSA holds the better App Store score, 3.1 against 1.6. That said, the two scores are not equally well evidenced: NaqelExpress has 148 ratings behind it against 29, so its average is the more settled of the two. Written reviews point the same way: 17% of Lebara KSA's written reviews are positive against 6% of NaqelExpress's.
Lebara KSA ships an update every 5 weeks, NaqelExpress every 6 weeks. The most recent releases landed on September 23, 2026 and September 19, 2026 respectively.
| Parameter | Lebara KSA | NaqelExpress |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (29 ratings) — better | 1.6 (148 ratings) |
| Positive reviews | 16.9% of reviews — better | 6.3% of reviews |
| Number of ratings | 29 | 148 — better |
| Update frequency | Every 5 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 123 MB | 54 MB |
| Age rating | 4+ | 4+ |
| Developer | Lebara KSA | NAQEL CO |
Customer experience
Lebara KSA
NaqelExpress
Bugs and requests
Lebara KSA
Not enough reviews yet to summarise bugs or requests.
NaqelExpress
Reported bugs
15 issues- Login failures with phone number/email mismatch
- OTP verification code not received
- App crashes when entering tracking numbers
- Sign-up process doesn't complete
- Cannot save address information
Show 10 moreShow fewer
- Cannot edit personal information
- App freezes during use
- Tracking information not updating
- Live tracking feature non-functional
- Location services not working properly
- App incompatible with iOS 18
- Registration verification fails
- Cannot paste tracking numbers without permission prompts
- Email field only accepts numbers
- Continuous app crashes and glitches
Requested features
14 requests- Automatic shipment tracking integration
- Save tracking numbers for future reference
- Live map tracking for deliveries
- Direct contact with customer support
- Ability to modify delivery address in app
Show 9 moreShow fewer
- Ability to edit personal information
- Push notifications for delivery updates
- WhatsApp integration for updates
- Complete shipment information display
- Modern and intuitive user interface redesign
- Password change functionality
- Email verification for registration
- Proper address verification system
- Scheduled delivery time options
In-app purchases
Lebara KSA
No in-app purchases
NaqelExpress
No in-app purchases
