Comparison

DROP Connect vs Crestron Home

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DROP Connect

Control and monitor your home's water management system remotely. Receive alerts for leaks or unusual usage, view system status, and manage settings from your smartphone. Track water flow and history, and initiate system cycles like backwashing.

Highlights
  • Remote system monitoring
  • Leak and usage alerts
  • View water flow and history
  • Initiate system cycles
  • Manage devices and settings
  • Remote access from anywhere
Features
Read full description

At DROP, we make a complete line of water treatment and management products that improves your water quality, monitors your water usage and notifies you of potential problems, and can even automatically shut off the water supply if a leak is detected. Using DROP Connect, you can configure and monitor your DROP water management system -- even when you are away from home. With DROP Connect you can: - Receive notifications for anomalous water usage or problems with your DROP system. - Conveniently view the valve and system status. - Easily change valve and system settings. - View current water flow and water usage information for the past three months. - View a history of events. - Start and monitor a regeneration or backwash cycle from your phone or tablet. - Add or remove devices (such as valves or leak detectors) on your DROP network. - Configure your DROP water management system so you can access it when you are away from home. Note that you must have a DROP hub to use DROP Connect, and you must have a Wi-Fi network with a working internet connection to access your DROP system remotely. You can learn about DROP products at https://dropconnect.com

About

Crestron Home

Control your entire smart home from your mobile device. Manage lighting, climate, audio, video, shades, and security with intuitive controls and voice commands. Personalize your living spaces and create custom scenes for effortless automation.

Highlights
  • Remote smart home control
  • Lighting and climate management
  • Audio and video control
  • Shade and security integration
  • Customizable scenes
  • Voice command support
  • Personalized room settings
Features
Read full description

The Crestron Home™ app makes it easy to access and control every aspect of your Crestron smart home with the tap of a button on your iPhone® or iPad®, or with the sound of your voice. Lighting, climate, audio, video, shades, security, and more are at your command, from wherever you happen to be. Experience rooms that awaken with a single touch and environments that adjust to your every mood. Enjoy the peace of mind that comes with knowing your home is safe and sound, whether you’re home or away. Crestron Home elevates your living experience, transforming your everyday commands into instantaneous delight. Designed for you Personalize your experience for every room and space in your home. Create scenes to activate multiple smart home features with one tap. Easily personalize your room images and screen savers. Seamless, simple control Easily manage one or multiple homes, remotely or on the premises. Responsive and intuitive Access all your home’s information via smooth animations and easy-to-navigate, responsive icons. Organize your favorites, navigate your rooms, and personalize each destination with your image of choice. Easy accessibility Instantly activate any level of control you require. Dynamic performance Commands are displayed dynamically, from home screen actions to climate control. Set your preferred temperature and see the transition occur right before your eyes. Connected entertainment Enjoy what matters, including a rich multimedia experience that features your preferred entertainment services, all easy to access and control. NOTE: Use of the Crestron Home app requires a Crestron smart home system that has been installed and licensed by a Crestron Authorized Dealer. Visit our Dealer Locator page to find one near you: https://www.crestron.com/en-US/How-To-Buy/find-a-dealer-or-partner/Elite-Platinum-Residential-Dealers

Screenshots

DROP Connect4 screens
Crestron Home4 screens

Verdict

The call

The clearest difference is rating: DROP Connect at 4.6 against Crestron Home's 3.7. DROP Connect also leads on review sentiment (56% vs 43%) and update cadence (monthly vs every 2 months). Crestron Home's advantage is monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DROP Connect holds the better App Store score, 4.6 against 3.7. That said, the two scores are not equally well evidenced: DROP Connect has 556 ratings behind it against 108, so its average is the more settled of the two. Written reviews point the same way: 56% of DROP Connect's written reviews are positive against 43% of Crestron Home's.

UpkeepUpdate frequency

DROP Connect ships an update monthly, Crestron Home every 2 months. Both last shipped on October 24, 2026.

Scorecard6 real differences · 4 level
DROP Connect versus Crestron Home: the parameters behind the verdict, then further details
ParameterDROP ConnectCrestron Home
PriceFreeFree
Rating4.6 (556 ratings) — better3.7 (108 ratings)
Positive reviews55.6% of reviews — better42.6% of reviews
Number of ratings556 — better108
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS12.0 — better17
Further details — not scored
Size72 MB116 MB
Age rating4+4+
DeveloperChandler Systems, Inc.Crestron Electronics, Inc.

Customer experience

DROP Connect

All ratings513 ratings
Positive91.2%
Neutral3.1%
Negative5.7%
Written reviews9 reviews
Positive55.6%
Neutral22.2%
Negative22.2%

Crestron Home

All ratings108 ratings
Positive63.0%
Neutral6.5%
Negative30.6%
Written reviews47 reviews
Positive42.6%
Neutral10.6%
Negative46.8%

Bugs and requests

DROP Connect

Not enough reviews yet to summarise bugs or requests.

Crestron Home

Reported bugs

19 issues
  • App does not connect to home on iPad
  • Scenes not appearing in the app
  • Bug where app doesn't scroll (music zones)
  • iPhone won't rotate from portrait to landscape
  • MacBook version doesn't connect
Show 14 more
  • App cannot locate homes on network
  • iOS shortcut feature broken
  • Thermostat control resets after changing
  • Air conditioning never shows correct setting or responds
  • AC units misbehaving after update
  • Desired temperature setting resets
  • Cannot see desired temperature
  • Alerts not visible
  • Latencies at app launch due to websockets
  • Basic gestures like edge swipe mishandled
  • Climates (VRV) and STB selection issues
  • STB remotes disappear
  • Blackout shade no longer responds to app
  • Adding lights to a custom scene freezes app

Requested features

10 requests
  • Allow iPad app to run on Vision Pro
  • Add in-app help for users
  • Fix master volume to change zones proportionally
  • Support Dynamic Type for iOS text size
  • Add Favourites for FTA, Foxtel, Fetch TV
Show 5 more
  • Default to Remote Tab if no favourites
  • Allow user to add customized web view
  • Add pool controls (Pentair)
  • Add garage door controls (Liftmaster)
  • Integrate with 4K security camera NVRs (Lorex)

In-app purchases

None

DROP Connect

No in-app purchases

None

Crestron Home

No in-app purchases

Questions

Is DROP Connect free?
DROP Connect is free to download, with no in-app purchases.
Is Crestron Home free?
Crestron Home is free to download, with no in-app purchases.
Which has better reviews, DROP Connect or Crestron Home?
DROP Connect is rated higher. DROP Connect averages 4.6 out of 5 from 556 ratings, while Crestron Home averages 3.7 from 108 ratings.
Do DROP Connect or Crestron Home have ads?
Neither DROP Connect nor Crestron Home shows ads.
Which is updated more often, DROP Connect or Crestron Home?
DROP Connect ships an update monthly, and Crestron Home every 2 months. Most recently, DROP Connect was updated on October 24, 2026 and Crestron Home on October 24, 2026.

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