DROP Connect vs Luma View
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DROP Connect
Control and monitor your home's water management system remotely. Receive alerts for leaks or unusual usage, view system status, and manage settings from your smartphone. Track water flow and history, and initiate system cycles like backwashing.
- Remote system monitoring
- Leak and usage alerts
- View water flow and history
- Initiate system cycles
- Manage devices and settings
- Remote access from anywhere
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At DROP, we make a complete line of water treatment and management products that improves your water quality, monitors your water usage and notifies you of potential problems, and can even automatically shut off the water supply if a leak is detected. Using DROP Connect, you can configure and monitor your DROP water management system -- even when you are away from home. With DROP Connect you can: - Receive notifications for anomalous water usage or problems with your DROP system. - Conveniently view the valve and system status. - Easily change valve and system settings. - View current water flow and water usage information for the past three months. - View a history of events. - Start and monitor a regeneration or backwash cycle from your phone or tablet. - Add or remove devices (such as valves or leak detectors) on your DROP network. - Configure your DROP water management system so you can access it when you are away from home. Note that you must have a DROP hub to use DROP Connect, and you must have a Wi-Fi network with a working internet connection to access your DROP system remotely. You can learn about DROP products at https://dropconnect.com
Luma View
Monitor your security cameras remotely with live HD video streaming, event playback, and recording capabilities. Features include smart event search with object filtering, customizable grid views, and audio support. Manage multiple devices and access your footage anytime, anywhere from your tablet or mobile.
- HD live viewing (single/split screen)
- Synchronized playback (up to 16 channels)
- Smart Event Search (human/vehicle filtering)
- Push notifications for events
- Customizable grid views
- Snapshot and video recording
- Two-way audio support
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The all new Luma View app offers powerful features at your fingertips, allows you check on what matters – anytime, anywhere. Watch live video, user-friendly event search, playback, and save recordings, or take a snapshot all from your tablet or mobile device. • Enjoy HD live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom • Synchronize playback up to 16 channels • User-friendly Smart Event Search with human and vehicle filtering • Push message offer quick overview of latest events • Auto switch between high or standard resolution depending on your remote connection • Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs • Easily scan timeline and playback to find recordings and events • Instantly capture snapshots or record videos with a tap of your finger • Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues • Listen or speak to whoever is on the other end (Audio support varies by camera model) • Remotely control pan/tilt/zoom (PTZ) cameras
Screenshots
Verdict
The clearest difference is review sentiment: DROP Connect at 56% against Luma View's 13%. DROP Connect also leads on rating (4.6 vs 2.1) and update cadence (monthly vs every 8 months). Luma View's advantage is monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DROP Connect holds the better App Store score, 4.6 against 2.1. That said, the two scores are not equally well evidenced: DROP Connect has 557 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 56% of DROP Connect's written reviews are positive against 13% of Luma View's.
DROP Connect ships an update monthly, Luma View every 8 months. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.
| Parameter | DROP Connect | Luma View |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (557 ratings) — better | 2.1 (8 ratings) |
| Positive reviews | 55.6% of reviews — better | 12.9% of reviews |
| Number of ratings | 557 — better | 8 |
| Update frequency | Monthly — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 12.1 |
| Further details — not scored | ||
| Size | 72 MB | 104 MB |
| Age rating | 4+ | 4+ |
| Developer | Chandler Systems, Inc. | Wirepath Home Systems, LLC |
Customer experience
DROP Connect
Luma View
Bugs and requests
DROP Connect
Not enough reviews yet to summarise bugs or requests.
Luma View
Reported bugs
75 issues- Crashes on open
- App changes settings
- App breaks and won't open
- Issues with showing recordings or playback
- Misses footage
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- Cannot consistently access recordings
- Continuously quits working on iPhones
- Notifications not working
- Cannot see live feed
- Constantly glitching
- Notifications stop working
- Constantly stops working
- Requires deleting and reinstalling to fix
- Broken on iOS 26
- Crashes on Apple devices
- Clients cannot access cameras
- Needs update for iOS 26
- Always offline
- Reload every time it's used
- Have to uninstall and install every 3 months for alerts
- Crashes before loading screen
- No sound for notifications
- Doesn't always record
- Sound not very clear
- App crashes
- App won't open
- App crashes all the time
- Does not work with iOS 26/iPhone 17 Pro
- Freezes on startup screen and closes
- Can't connect
- Won't launch
- App does not work with latest iOS
- App does not launch
- Incredibly slow
- Periodically crashes
- Intrusion alerts stop working
- Terrible bug for a surveillance system
- Does not work with iOS 26
- Black screen with logo then crashes
- Broken
- Doesn't work at all
- Fails to record notifications
- Doorbell cam issues
- App hasn't worked from the start
- No iPad version
- Difficult to navigate
- Cannot access desired video point
- Always something wrong
- Not very reliable
- App makes cameras useless
- Notifications not working
- App icon notification numbers never reset
- Connection drops every time app is opened
- Fails to connect
- Cannot see cameras
- Monthly connection issues
- Barely functional
- Clunky app
- Cameras disappear for no reason
- Rarely functional
- App skipping
- Freezes for 3-4 seconds
- Opening app and seeing cameras is super slow
- Cameras constantly falling off connection
- Add Favorite Button missing
- Sends motion detection messages but devices offline
- Recent update messed everything up
- Connection failed in June, can't login in July
- Forgot password link not sending email
- New version blows up with 16 channel DVR
- Connection failed half the time
- Needs updating
- Not able to be put on Mac or PC
- Cannot cast to TV
- Cannot view on Mac or PC
Requested features
16 requests- Distinguish between people, animal, car, package
- Facial recognition and saving
- Ability to search by name
- Search with a single word
- Add skip ahead function
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- Add x2 speed option
- Add iPad version
- Add Mac or PC version
- Add ability to cast to TV
- Add Favorite Button
- Add dark mode
- Improve user interface for average user
- Add ability to distinguish between event types (people, animals, cars, packages)
- Implement facial recognition
- Allow searching by name or keyword
- Add x2 playback speed
In-app purchases
DROP Connect
No in-app purchases
Luma View
No in-app purchases
