At Your Request vs UH MyChart
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
At Your Request
This app acts as a personal dining assistant for hospital patients. It generates customized menus based on medical needs and doctor approval, allowing users to review options, learn about nutrition, and place orders for in-room delivery. Users can track their orders and even grant access to others to order on their behalf.
- Personalized menus based on clinical needs
- Doctor-validated meal plans
- Customizable meal ordering
- Detailed nutrition and allergen information
- Order tracking from creation to delivery
- Family/support team ordering access
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AT YOUR REQUEST is your personal dining companion while healing in a hospital. We create menus just for you, based on your therapeutic needs and validated by your doctor. With the AT YOUR REQUEST App you can review your menu, learn about nutrition, and easily place orders, delivered and served personally to you in your room, at a time you select. Enjoy the convenience and comfort of having control over your dining orders while you heal. Features: - Feel secure with personal access tailored specifically for you, validated through a two step process. - Enjoy individualized menus based on your clinical needs, as designated by your doctor. - View menu options and customize your meals for now or later, it’s up to you. - Learn more about your menus and complete nutrition information, including allergens. - Track your meal progress from order completion, creation to delivery to your room. - Grant access to a family member or your support team to order on your behalf. - Easy to use. Just follow the simple instructions in your room to get started.
UH MyChart
Manage your healthcare conveniently for yourself and your family. Schedule appointments, view test results, communicate with your care team, and pay bills. Connect with other healthcare organizations and share your medical record securely.
- Schedule and manage appointments
- Review test results and health information
- Communicate with your care team
- View and pay medical bills
- Connect with Apple Health
- Share medical records securely
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University Hospitals (UH) MyChart is a personalized health app that helps you conveniently manage care for yourself and your family members. With the UH MyChart app you can: • Schedule and manage appointments, including in-person visits and video visits. • Review test results, medications, immunization history and other health information. • Communicate with your primary care team. • View and pay your medical bills. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits, along with any clinical notes your provider has recorded and shared with you. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Securely share your medical record from anywhere with anyone who has Internet access. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. To access UH MyChart, you must create an account. Access is free and secure.
Screenshots
Verdict
The clearest difference is rating: UH MyChart at 4.3 against At Your Request's 1.5. UH MyChart also leads on review sentiment (52% vs 10%) and ratings volume (2.4K vs 78). At Your Request's advantage is iOS requirement (9.0 vs 16.2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UH MyChart holds the better App Store score, 4.3 against 1.5. That said, the two scores are not equally well evidenced: UH MyChart has 2.4K ratings behind it against 78, so its average is the more settled of the two. Written reviews point the same way: 10% of At Your Request's written reviews are positive against 52% of UH MyChart's.
Both ship on a similar rhythm, roughly every 6 months. The most recent releases landed on September 16, 2026 and September 23, 2026 respectively.
| Parameter | At Your Request | UH MyChart |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (78 ratings) | 4.3 (2.4K ratings) — better |
| Positive reviews | 9.8% of reviews | 51.5% of reviews — better |
| Number of ratings | 78 | 2.4K — better |
| Update frequency | Every 6 months | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Requires iOS | 9.0 — better | 16.2 |
| Further details — not scored | ||
| Size | 128 MB | 176 MB |
| Age rating | 4+ | 17+ |
| Developer | MCR Technologies, Inc. | University Hospitals Health System, Inc. |
Customer experience
At Your Request
UH MyChart
Bugs and requests
At Your Request
Not enough reviews yet to summarise bugs or requests.
UH MyChart
Reported bugs
5 issues- Links in emails not working
- Inability to send messages to providers
- Inconsistent display of appointment information
- Inaccurate or missing medical history data
- Repeated login issues and app crashes
Requested features
5 requests- Ability to add and manage all providers in one place
- Streamlined prescription refill process
- Improved search and filtering options
- Seamless integration with other healthcare apps
- More detailed and user-friendly instructions
In-app purchases
At Your Request
No in-app purchases
UH MyChart
No in-app purchases
Questions
Is At Your Request free?
Is UH MyChart free?
Which has better reviews, At Your Request or UH MyChart?
Do At Your Request or UH MyChart have ads?
Which is updated more often, At Your Request or UH MyChart?
Other comparisons
