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At Your Request

At Your Request

by MCR Technologies, Inc.

94 ratings
43 reviews
🍔 Food & Drink
🏥 Medical
Free

Details

Released
April 7, 2018
Updated
June 30, 2021

Features

Developer

MCR Technologies, Inc.
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At Your Request screenshot #1 for iPhone
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Reviews summary↘︎
⭐43
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📝4+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

This app acts as a personal dining assistant for hospital patients. It generates customized menus based on medical needs and doctor approval, allowing users to review options, learn about nutrition, and place orders for in-room delivery. Users can track their orders and even grant access to others to order on their behalf.

✓Personalized menus based on clinical needs
✓Doctor-validated meal plans
✓Customizable meal ordering
✓Detailed nutrition and allergen information
✓Order tracking from creation to delivery
✓Family/support team ordering access
Show original description

What users say about At Your Request

Reviews of At Your Request are mostly negative: the Medical app is rated 1.5/5 from 94 App Store ratings. What users like most: easy to use when it works, good idea for hospital ordering. Top complaints: app doesn't work, activation code issues. Summarized from real user reviews.

Positive things

  • 👍Easy to use when it works
  • 💡Good idea for hospital ordering
  • 👍Customization options available
  • 👍Delivery times accurate
  • 👍Staff can change dietary needs

Negative things

  • 🐛App doesn't work
  • 🐛Activation code issues
  • 🐛QR code scanning fails
  • 🐛Blank pages/error messages
  • 🐛Poorly designed/executed
  • 🐛App support link broken
  • 🐛Outdated app
  • 🐛Limited menu items
  • 🐛Requires calling anyway
  • 🐛Camera issues (telephoto/blurry)
  • 🐛Activation process confusing
  • 🐛App won't start
  • 🐛No contact for support
  • 🐛Activation code not recognized
  • 🐛App takes too long to load
  • 🐛Scanner too quick to focus
  • 🐛Activation requires phone call
See all reviews

What's New in At Your Request

1.0.5

June 30, 2021

Added URL Scheme support

User reviews

Most RecentHighest RatedLowest Rated

Don’t Bother

The app hasn’t been updated in over 5 years and does not work anymore. Just call the number and place your order that way!
JMJon Mack

Zero stars

Tried this app for an hour for it not to ever give me a code to activate it. The pops ups never loaded up fully to give direction or an error code.
Vvwboy0997

Frustrating and useless

Was frustrating to get it set up. Then every time I tried to use it (several times over my mother’s inpatient stay), I got a blank error message.
Hhitdgjurcjgdhhfvh

Fix it

Can’t even get the QR code to scan so I can try to use it.
RRuesWifey

Simply doesn’t work very well

Most of the time the app just shows blank pages and blank options. When you try to add something to an order, it shows a blank error message. The whole thing is extremely poorly designed and poorly executed. Even when you CAN see options, it then shows missing information on the actual things that you’ve chosen. Overall this is a disaster of an application. The final nail in the coffin? When you click “App Support” it goes to a 403 error page saying “This application has been stopped”. Careless.
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CColorfinger
See 38 more reviews

User experience

🐞

Reported Bugs

31 issues

App not updated in 5+ years

Bug

Does not work anymore

Bug

Never gives activation code

Bug

Pop-ups don't load

Bug

Blank error messages

Bug

QR code not scanning

Bug

App shows blank pages/options

Bug

App support goes to 403 error

Bug

App won't scan barcode/QR code

Bug

Camera opens to telephoto lens

Bug

QR code too blurry

Bug

Activation code requires calling

Bug

App won't scan barcode

Bug

App won't start up

Bug

Goes through activation but doesn't let order

Bug

No way to contact support

Bug

Default camera is panorama mode on iOS

Bug

Scanner won't focus unless too far away

Bug

App doesn't scan initial barcode

Bug

App is completely broken

Bug

Scanning of QR code broken for a long time

Bug

Limits how many things can be ordered

Bug

Incapable of scanning QR code

Bug

Won't scan barcode to do anything

Bug

No help on how to get QR code to scan

Bug

App keeps circling back to scan screen

Bug

App takes forever to load

Bug

Doesn't give time for camera to focus

Bug

App wants activation code for goplay

Bug

Does not work after scanning QR code

Bug

Scanned QR code a dozen times, got error

Bug
✨

Requested Features

6 requests

Alternative activation method

Feature

Fix QR code scanner

Feature

Improve camera focus for scanning

Feature

Provide Food & Nutrition number

Feature

Add more menu items

Feature

Fix app support link

Feature

FAQ

What does the At Your Request app do?

This app serves as a personal dining companion for individuals healing in a hospital. It creates customized menus based on therapeutic needs, validated by a doctor. Users can review their menus, learn about nutrition, and place orders for delivery directly to their room at a selected time.

How are the menus personalized?

Menus are individualized based on your specific clinical needs, as designated by your doctor. This ensures that your meals align with your therapeutic requirements while you are recovering.

Can someone else order meals for me?

Yes, the app allows you to grant access to a family member or your support team. They can then review menus and place orders on your behalf, providing convenience and support during your hospital stay.

Is there a cost to use this app?

Based on the provided information, the app itself is free to use. The cost would be associated with the meals ordered through the service.

What kind of nutrition information is available?

The app provides complete nutrition information for your selected menus, including details about allergens. This helps you make informed choices about your meals and manage any dietary restrictions.