At Your Request User Reviews

Top reviews

Simply doesn’t work very well

Most of the time the app just shows blank pages and blank options. When you try to add something to an order, it shows a blank error message. The whole thing is extremely poorly designed and poorly executed. Even when you CAN see options, it then shows missing information on the actual things that you’ve chosen. Overall this is a disaster of an application. The final nail in the coffin? When you click “App Support” it goes to a 403 error page saying “This application has been stopped”. Careless.
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Better than receptionist!

Easy app gives u options and snacks. Delivery times pretty accurate, able to customize to what u like and docs can easily change for dietary needs!

POS

Don’t bother, the app won’t scan the barcode/QR code.

Useless app

Won’t scan the barcode because the camera opens to the telephoto lens and the QR code is too blurry. You have to hold it far away to be in focus, then it’s too small. I took a pic of the QR code on another phone and was able to scan that. Then it gave me an activation code and said to call Food & Nutrition and tell them this code to activate the app. I don’t know the number for Food & Nutrition. Is it the hospital cafe? If I am calling the cafe, why do I need the app? The whole purpose was to not have to call anyone.
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Cannot activate with QR Code

Could just be a glitch in the QR Code rendition, but it’s pretty basic to have an alternative means of activating the app. Wasn’t worth the money. Oh wait. It’s free. Still not worth it.

Doesn’t work

Useless.. Doesn’t scan barcode

You will starve

Fail, can’t even get it to start up running on a IPod

Good… when it works

This app is good when it works. I used it before and now at the hospital i’m at, i’ve activated the app twice and it goes through then doesn’t let me order. The hospital staff can’t help and there’s no way to contact anyone for the app so it’s pointless. My baby is in the nicu and i can’t just make phone calls whenever so i was really counting on using this and have no way to resolve the issue.
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Could not scan QR code

In app would not allow you to scan the barcode

Barcode Scanner

This is more for the developer but I need to scan a QR code but the default camera option provided is a barcode scanner with no option to change. Please fix this.

Missing menu items

Doesn’t have as many items on the app that are available on the paper menu the staff can give you

Don’t waste your time

Barcode won’t scan

Terrible

Won’t even scan the barcode to be able to use

Unable to scan

On iOS the camera is defaulting to “panorama” mode (evident by the red line through the middle) which is unable to use QR code recognition. It renders the app useless. Seems like an obvious bug needing a fix.

Can’t Even Begin

I downloaded this for my child’s hospital stay and it wouldn’t even scan the QR code to start.

App doesn’t scan barcode

App doesn’t scan the initial barcode making the app
Useless. Waste of time.

Hot garbage

Don’t download it. Doesn’t work. Total trash.

I’m sure I’d love it but…

It’s a great idea - being able to order food from your hospital bed. Would be even better if the QR code would actually scan. And it’s not the hospital menu, because my normal phone camera will pick it up and give me a link to click on (though it routes somewhere without access when you click on it through there). But the app’s scanner won’t focus unless you’re so far away it can’t pick it up, which renders this app useless. I wanted to like it. Guess we’ll just keep calling in our orders from the hospital cafeteria.
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Not working

This app does not work at all and should not even be an option to download.

Don’t bother installing this

Wow, talk about outsourcing to the lowest bidder. The app is completely broken and seems cobbled together by some create and app wizard. Scanning of the QR code is completely broken, and apparently has been for a long time.