mySamHouston vs Workforce Self

Sam Houston EC received its charter May 16, 1939, and has been providing electricity to East Texas ever since. The Cooperative was founded by a handful of farmers and rural residents who dreamed of bringing “power to the people.” In the early 1940s, there were just over 600 Co-op members. Today, Sam Houston EC serves 55,000 members and 74,000 meters across parts of 10 counties. mySamHouston provides Sam Houston Electric Cooperative members account management at their fingertips. Members can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from SHEC. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact Sam Houston Electric Cooperative by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Service Status - Displays service interruption and outage information. You can also report an outage directly to your service provider. Map - Displays facility and payment dropbox locations on a map interface.

Workforce Self-Service offers your Customers a seamless Cherwell mobile experience. It’s easy to use interface lets your Customers interact with Service Requests, Incidents, Problems, Knowledge Articles, Approvals, and any Enterprise Service Management applications.