Mobility by Ecolane vs MicroLink

Ecolane's Self Service mobile app allows passengers from participating agencies to manage their transportation from the convenience of their smart phone. - Flexibility to Manage Trips - Empower riders with direct access to review and manage their trips - View upcoming and completed trips, easily cancel trips - Convenient Trip Details View - Passenger notifications with accurate vehicle ETAs, reduce wait time - Ability to follow bus on a visual map to see exact location - Simple Mobile Interface - 24/7 access to account profiles, settings and reservations NOTE: Access to some features will depend on the service guidelines for your individual transportation agency.

MicroLink is a new way to get around Raleigh. We’re a ridesharing service that’s smart, easy, and reliable. When you’re ready to travel, book a ride in the MicroLink app and our technology will pair you with other people headed your way. HOW IT WORKS. - Book a ride by setting your pickup and drop-off addresses, and indicating the number of riders in your party. - Upon booking your trip, you will be given an estimated vehicle arrival time. . The estimated arrival time of the driver will automatically update as your vehicle makes its way to meet you. - When your driver arrives, please promptly board the vehicle. - There may be others on board, or you may make a few additional stops along the way! You can track your ride and share your status in real-time from the MicroLink app. - By riding this new form of public transit, you’ll be helping to reduce traffic congestion and save money on transportation. SHARING YOUR TRIP. Our algorithm matches people who are heading the same direction at the same time. This means you’re getting the convenience of a private ride with the efficiency and affordability of GoRaleigh. AFFORDABLE. Rides are priced comparably to other transit services in Raleigh. Your wallet will thank you! RELIABLE. Track your ride as the driver is on their way to you, and while you’re on the vehicle too. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your community a little bit cleaner and greener, every time you ride. OUR VEHICLES. MicroLink is wheelchair accessible! If you require a wheelchair, simply toggle on “Wheelchair accessibility” in the “Account” tab of your app! When you request a ride, you’ll be matched with a wheelchair accessible vehicle. Questions? Reach out to us at goraleigh@raleighnc.gov or 919-485-7433. Loving your experience so far? Give us a 5-star rating. You’ll have our eternal gratitude.