Amazon Relay vs ISOD Request Device
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Amazon Relay
This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.
- Book and manage loads
- Load board for scheduling
- Suggested reloads for efficiency
- Truck-friendly route navigation
- Site-specific facility information
- Digital proof of delivery
- Load history tracking
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The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).
ISOD Request Device
This app allows stores with existing credentials to request new device designs for the ISOD library. It guides users through the process and facilitates requests for necessary design mats.
- Request new device designs
- Access ISOD library
- Requires store ID and password
- Request design mats
- Used with ISOD cutter app
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ISOD Request Device, the gateway for requesting new device designs to be added to the ISOD library of device lists. This app to be used by stores who already have a storeID and password using the ISOD cutter app. The Request Device app serves the sole purpose of requesting new devices to the ISOD library. To use this app, a design mat is required to correctly go through the process. Design mats can be requested directly within the app. App requirement: - Store id and password to log in. Instructions for fetching store id and password provided in the app. - To use this app, a design mat is required to correctly go through the process. - Design mats can be requested directly within this app once you log in.
Screenshots
Verdict
The clearest difference is rating: Amazon Relay at 4.7 against ISOD Request Device's 3.0. Amazon Relay also leads on update cadence (fortnightly vs every 8 months) and ratings volume (105K vs 2). ISOD Request Device's advantage is iOS requirement (12.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Amazon Relay holds the better App Store score, 4.7 against 3.0. That said, the two scores are not equally well evidenced: Amazon Relay has 105K ratings behind it against 2, so its average is the more settled of the two.
Amazon Relay ships an update fortnightly, ISOD Request Device every 8 months. The most recent releases landed on October 13, 2026 and October 2, 2026 respectively.
| Parameter | Amazon Relay | ISOD Request Device |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (105K ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 39.3% of reviews | — |
| Number of ratings | 105K — better | 2 |
| Update frequency | Fortnightly — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 345 MB | 54 MB |
| Age rating | 17+ | 4+ |
| Developer | AMZN Mobile LLC | aoni |
Customer experience
Amazon Relay
ISOD Request Device
Bugs and requests
Amazon Relay
Reported bugs
5 issues- Scanning issues with package barcodes
- Inconsistent check-in/out process
- Navigation routing errors
- App freezes and crashes
- Incorrect load status updates
Requested features
5 requests- Ability to avoid toll roads
- Improved notification system for load changes
- Customizable layout and navigation options
- Integration with Bluetooth barcode scanners
- Offline mode functionality
ISOD Request Device
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Amazon Relay
No in-app purchases
ISOD Request Device
No in-app purchases







