Amazon Relay vs iDispatch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Amazon Relay
This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.
- Book and manage loads
- Load board for scheduling
- Suggested reloads for efficiency
- Truck-friendly route navigation
- Site-specific facility information
- Digital proof of delivery
- Load history tracking
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The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).
iDispatch
This app allows drivers to share their real-time location with clients upon request. It requires an existing iDispatch membership and is designed for tracking and dispatching purposes across various industries.
- Real-time location tracking
- Customer tracking requests
- Dispatching capabilities
- Industry-wide driver support
- iDispatch membership integration
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This is a tracking / dispatching app designed for drivers in all industries. Please download this app only if you are a driver willing to allow Brokers, Shippers, customers or others to track your location. This app is designed to work with your current iDispatch membership. With this app, you can allow your customers to track you, whenever it is requested. https://www.idispatch.com/privacy-policy https://www.idispatch.com/terms-conditions
Screenshots
Verdict
The clearest difference is review sentiment: iDispatch at 83% against Amazon Relay's 39%. iDispatch also leads on device support (3 vs 1). Amazon Relay's advantage is rating (4.7 vs 4.0) and in-app purchases (none vs 2). On price, update cadence, ads and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. iDispatch sells 2 in-app purchases, starting at $4.99 per month. Amazon Relay asks for nothing beyond the download.
Amazon Relay holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: Amazon Relay has 105K ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 39% of Amazon Relay's written reviews are positive against 83% of iDispatch's, so the app with the better star average is not the one people write more warmly about.
Amazon Relay ships an update fortnightly, iDispatch every 11 days. The most recent releases landed on September 25, 2026 and July 5, 2026 respectively.
| Parameter | Amazon Relay | iDispatch |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (105K ratings) — better | 4.0 (8 ratings) |
| Positive reviews | 39.3% of reviews | 83.3% of reviews — better |
| Number of ratings | 105K — better | 8 |
| Update frequency | Fortnightly | Every 11 days — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Subscription |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 345 MB | 61 MB |
| Age rating | 17+ | 4+ |
| Developer | AMZN Mobile LLC | IDISPATCH, LLC |
Customer experience
Amazon Relay
iDispatch
Bugs and requests
Amazon Relay
Reported bugs
5 issues- Scanning issues with package barcodes
- Inconsistent check-in/out process
- Navigation routing errors
- App freezes and crashes
- Incorrect load status updates
Requested features
5 requests- Ability to avoid toll roads
- Improved notification system for load changes
- Customizable layout and navigation options
- Integration with Bluetooth barcode scanners
- Offline mode functionality
iDispatch
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Amazon Relay
No in-app purchases
iDispatch
- Monthly Plan$4.991 Month
- Yearly Plan$49.991 Year
