Amazon Relay vs TruckSmarter Load Board
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Amazon Relay
This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.
- Book and manage loads
- Load board for scheduling
- Suggested reloads for efficiency
- Truck-friendly route navigation
- Site-specific facility information
- Digital proof of delivery
- Load history tracking
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The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).
TruckSmarter Load Board
This app consolidates trucking business operations, offering a free load board with extensive search filters, AI-powered dispatch assistance, significant diesel discounts, and fast freight factoring services. It aims to help drivers and carriers save time and increase earnings.
- Free load board with over 100K daily loads
- AI-powered dispatch assistant
- Up to $1.50/gallon diesel discounts
- Instant freight factoring
- Consolidated load board access
- Load alerts and custom filters
- TruckSmarter Checking Account
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TruckSmarter is the #1 free load board for truck drivers, with AI dispatching that finds loads, checks rates, gets market insights, and takes action. Truck drivers use load boards to search freight, compare rates by lane, and connect with brokers to bid on and book loads. TruckSmarter unifies your load boards in one app and gives you Dispatch, an AI assistant, to search, call, and place bids on freight for you. TruckSmarter Load Board: Always Free • 100% free, always • See all your load boards in one place. No more app switching. • Search 100K+ daily loads: find, bid on, and book new loads every day • Filter by RPM, trailer type, location, broker, and more • Supports dry van, reefer, flatbed, and hotshot loads • Book loads instantly with Book Now • Get custom load alerts and minimize deadhead • Every broker is vetted before they can post on TruckSmarter • Already using DAT or 123LoadBoard? TruckSmarter gives you the same load access at zero cost Dispatch AI: Free Limited Access, $49/month for Unlimited • Ask anything: find loads, check rates, get insights, and take action, all in one chat • Dispatch calls brokers and verifies load details, so you're ready to book • See today's live market rate, so you know if a broker's offer is fair • See estimated take-home pay per load, after fuel and deadhead • Get help positioning your ask when a broker's rate comes in low • Ask Dispatch to find backhaul options, so you're not driving home empty • Dispatch monitors your lanes around the clock and alerts you when something fits • You always stay in control: Dispatch works the phones, you work the wheel • Free for limited weekly requests, then $49/month for unlimited. No hidden fees, no percentage take. Why TruckSmarter? • We help truck drivers, owner operators, carriers, and dispatchers save time and earn more with every load, their way. Built for new authority carriers and experienced owner operators alike. • The Load Board is 100% free, always (DAT One, Truckstop, and 123Loadboard charge subscriptions) • Dispatch is a real AI assistant, not just a search tool. It works around the clock so you don't have to. Need assistance? Reach out to support@trucksmarter.com. Soporte en español disponible.
Screenshots
Verdict
Amazon Relay and TruckSmarter Load Board both sit at 4.7 stars, but that hides the real split: 67% of TruckSmarter Load Board's written reviews are positive against 39% of Amazon Relay's. Amazon Relay's advantage is monetization model (free vs freemium) and ratings volume (107K vs 10K). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Amazon Relay against 4.9 for TruckSmarter Load Board. That said, the two scores are not equally well evidenced: Amazon Relay has 107K ratings behind it against 10K, so its average is the more settled of the two. Written reviews are what separate them: 39% of Amazon Relay's written reviews are positive against 67% of TruckSmarter Load Board's.
Amazon Relay ships an update fortnightly, TruckSmarter Load Board every 2 weeks. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.
| Parameter | Amazon Relay | TruckSmarter Load Board |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (107K ratings) | 4.9 (10K ratings) — better |
| Positive reviews | 39.4% of reviews | 67.0% of reviews — better |
| Number of ratings | 107K — better | 10K |
| Update frequency | Fortnightly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 351 MB | 113 MB |
| Age rating | 17+ | 4+ |
| Developer | AMZN Mobile LLC | TruckSmarter Inc. |
Customer experience
Amazon Relay
TruckSmarter Load Board
User reviews
Amazon Relay
From 107K App Store ratingsWhat we love
- 🚀 Efficient check-in/out process
- 👍 User-friendly interface
- 🚀 Streamlined load management
Room to improve
- 🐛 Unreliable GPS navigation
- 🕰️ Slow load board performance
- 🤖 Poor customer service
- 💰 Low pay rates
- 🔍 Inaccurate location data
TruckSmarter Load Board
From 10K App Store ratingsWhat we love
- 🚀 Best load board
- 👍 Convenient with saved parameters
- 👍 Great support
- 👍 Helpful for small businesses
- 👍 Powerful and user-friendly
Room to improve
- 🐛 Loads sometimes outdated
- 🐛 No reference numbers for loads
- 🐛 Lack of Canadian loads
- 🐛 Fraudulent charges and poor dispute resolution
- 🐛 Advertised fuel prices not honored
Bugs and requests
Amazon Relay
Reported bugs
5 issues- Scanning issues with package barcodes
- Inconsistent check-in/out process
- Navigation routing errors
- App freezes and crashes
- Incorrect load status updates
Requested features
5 requests- Ability to avoid toll roads
- Improved notification system for load changes
- Customizable layout and navigation options
- Integration with Bluetooth barcode scanners
- Offline mode functionality
TruckSmarter Load Board
Reported bugs
2 issues- Delays in account activation
- Inability to change password or reset account
Requested features
4 requests- Tablet-optimized version
- Notification for new matching loads
- Multiple saved searches
- Landscape mode for tablets
In-app purchases
Amazon Relay
No in-app purchases
TruckSmarter Load Board
No in-app purchases
Questions
Is Amazon Relay free?
Is TruckSmarter Load Board free?
Which has better reviews, Amazon Relay or TruckSmarter Load Board?
Do Amazon Relay or TruckSmarter Load Board have ads?
Which is updated more often, Amazon Relay or TruckSmarter Load Board?
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