Comparison

Amazon Relay vs EMDECS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Amazon Relay

This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.

Highlights
  • Book and manage loads
  • Load board for scheduling
  • Suggested reloads for efficiency
  • Truck-friendly route navigation
  • Site-specific facility information
  • Digital proof of delivery
  • Load history tracking
Features
Read full description

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).

About

EMDECS

This app streamlines fleet maintenance by enabling technicians to manage inspections, repair orders, and repair history. It allows for quick part scanning, vehicle information retrieval, and completion of inspection sheets for efficient operations.

Highlights
  • PM inspection and circle check (online/offline)
  • Repair orders and history management
  • Part scanning and vehicle information lookup
  • Inspection sheet completion
  • Cloud-based scalability
  • Third-party software integration
Features
Read full description

Global Leaders in Fleet Maintenance Management Software EMDECS Mobile™ Helps technicians with PM inspection, circle check online and offline, repair orders and repair history. Plus, EMDECS allows technicians to enter and retrieve helpful information for efficient fleet maintenance management and it allows technicians to quickly scan parts, find vehicle information, complete inspection sheets, and much more. *Note that a subscription to EMDECs is required to use this app. Features: - Cloud-Based Scalability - Comprehensive Data & Reporting/Analysis - Best-in-Class North America- Based Customer Service - Third-Party Software Integration Options - Financial Module or 3rd Party Integrations - Telematics Integrations - Real-Time Activity Dashboard/Service Board - Inventory & Asset Tracking - Billing & Invoicing - Cost Tracking - Compliance Management - Employee Management - Incident Reporting - Mileage Tracking - Repair Tracking - Scheduling Software - Service History - VIN Lookups - Work Order Management - Warranty Tracking - PM Scheduling - Dedicated Technician Portals - Driver Portal (for DVIRs) - Tire Module - Rental & Leasing Module - DVSA Approved Maintenance System (UK Only) - Free onboarding/training About BrightOrder: At BrightOrder, we thrive on providing an unparalleled ecosystem of solutions that serve every area of your heavy-duty vehicle operation. We strive to better every asset and aspect of your business by simplifying workflows, breaking down barriers of communication, and putting the best information at your fingertips in order to strengthen the greater whole. Our premiere maintenance software, EMDECS is an incredibly powerful and versatile cloud-based tool that is designed to improve your uptime with confidence. It goes way beyond simple repair orders by tracking labor, inventory, preventative maintenance, warranties and more - all in real time. We also offer a variety of additional modules, integrations, and telematics devices to suit the specific needs of your business because we also know there’s no true one-size-fits-all in these situations. BrightOrder Telematics offer a variety of hardware from GPS devices, DashCams, Tracking Devices and more that give you peace of mind for your driver's safety and vehicle's security from any device in real-time. From fleets to repair shops, drivers to technicians, vendors to customers, (and more) - BrightOrder’s solutions take into account every moving piece for greater overall efficiency. We pride ourselves on having a best-in-class North America based customer experience team that helps onboard and train your team (for free!) and build solid relationships in order to ensure you get the best out of our solutions. BrightOrder offers everything you need to better your team, and better your operation.

Screenshots

Amazon Relay4 screens
EMDECS2 screens

Verdict

The call

The clearest difference is review sentiment: Amazon Relay at 39% against EMDECS's 0%. Amazon Relay also leads on monetization model (free vs subscription). EMDECS's advantage is device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Amazon Relay ships an update fortnightly, EMDECS every 3 weeks. The most recent releases landed on September 26, 2026 and August 24, 2026 respectively.

Scorecard3 real differences · 7 level
Amazon Relay versus EMDECS: the parameters behind the verdict, then further details
ParameterAmazon RelayEMDECS
PriceFreeFree
Rating4.7 (105K ratings) — better—
Positive reviews39.3% of reviews — better0.0% of reviews
Number of ratings105K — better—
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterSubscription
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.015.1 — better
Further details — not scored
Size345 MB20 MB
Age rating17+4+
DeveloperAMZN Mobile LLCBrightOrder Inc.

Customer experience

Amazon Relay

All ratings105,206 ratings
Positive93.2%
Neutral2.1%
Negative4.7%
Written reviews550 reviews
Positive39.3%
Neutral9.8%
Negative50.9%

EMDECS

Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Amazon Relay

Reported bugs

5 issues
  • Scanning issues with package barcodes
  • Inconsistent check-in/out process
  • Navigation routing errors
  • App freezes and crashes
  • Incorrect load status updates

Requested features

5 requests
  • Ability to avoid toll roads
  • Improved notification system for load changes
  • Customizable layout and navigation options
  • Integration with Bluetooth barcode scanners
  • Offline mode functionality

EMDECS

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Amazon Relay

No in-app purchases

None

EMDECS

No in-app purchases

Questions

Is Amazon Relay free?
Amazon Relay is free to download, with no in-app purchases.
Is EMDECS free?
EMDECS is free to download, with no in-app purchases.
Do Amazon Relay or EMDECS have ads?
Neither Amazon Relay nor EMDECS shows ads.
Which is updated more often, Amazon Relay or EMDECS?
Amazon Relay ships an update fortnightly, and EMDECS every 3 weeks. Most recently, Amazon Relay was updated on September 26, 2026 and EMDECS on August 24, 2026.

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