Amazon Relay vs SmartRoutes.io
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Amazon Relay
This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.
- Book and manage loads
- Load board for scheduling
- Suggested reloads for efficiency
- Truck-friendly route navigation
- Site-specific facility information
- Digital proof of delivery
- Load history tracking
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The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).
SmartRoutes.io
Optimize routes for individual vehicles or entire fleets. Drivers can view optimized routes and capture signatures, notes, and more. Save time and reduce operational costs with this efficient planning solution.
- Route optimization
- Fleet management
- Driver route viewing
- Signature capture
- Note taking
- Cost savings
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SmartRoutes is a best in class route optimisation solution which enables users to quickly establish the optimal route for their individual vehicle or fleet of vehicles. The SmartRoute app is for drivers to view their route while enabling the capture of end use signatures, notes and much more! The SmartRoutes eco system is ideal for single users or organisation that want to save time on planning routes and operational costs on fuel and driver efficiency!
Screenshots
Verdict
The clearest difference is rating: Amazon Relay at 4.7 against SmartRoutes.io's 3.0. Amazon Relay also leads on review sentiment (39% vs 0%) and ratings volume (106K vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Amazon Relay holds the better App Store score, 4.7 against 3.0. That said, the two scores are not equally well evidenced: Amazon Relay has 106K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 39% of Amazon Relay's written reviews are positive against 0% of SmartRoutes.io's.
Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on October 21, 2026 and October 10, 2026 respectively.
| Parameter | Amazon Relay | SmartRoutes.io |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (106K ratings) — better | 3.0 (5 ratings) |
| Positive reviews | 39.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 106K — better | 5 |
| Update frequency | Fortnightly | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 351 MB | 66 MB |
| Age rating | 17+ | 4+ |
| Developer | AMZN Mobile LLC | SmartRoutes Ltd. |
Customer experience
Amazon Relay
SmartRoutes.io
Bugs and requests
Amazon Relay
Reported bugs
5 issues- Scanning issues with package barcodes
- Inconsistent check-in/out process
- Navigation routing errors
- App freezes and crashes
- Incorrect load status updates
Requested features
5 requests- Ability to avoid toll roads
- Improved notification system for load changes
- Customizable layout and navigation options
- Integration with Bluetooth barcode scanners
- Offline mode functionality
SmartRoutes.io
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Amazon Relay
No in-app purchases
SmartRoutes.io
No in-app purchases
Questions
Is Amazon Relay free?
Is SmartRoutes.io free?
Which has better reviews, Amazon Relay or SmartRoutes.io?
Do Amazon Relay or SmartRoutes.io have ads?
Which is updated more often, Amazon Relay or SmartRoutes.io?
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