Comparison

Amazon Relay vs Onward Delivery

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Amazon Relay

This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.

Highlights
  • Book and manage loads
  • Load board for scheduling
  • Suggested reloads for efficiency
  • Truck-friendly route navigation
  • Site-specific facility information
  • Digital proof of delivery
  • Load history tracking
Features
Read full description

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).

About

Onward Delivery

This app helps logistics professionals find, book, and update freight loads directly from their mobile devices. It aims to keep trucks full and businesses profitable by eliminating the need for emails and phone calls. Features include transparent pricing, a load board, and real-time shipment updates.

Highlights
  • Find and book freight loads
  • Update shipments on the go
  • Transparent upfront pricing
  • Load board with available loads
  • Location-based load recommendations
  • Load filtering functionality
Features
Read full description

Onward lets you find, book and update loads on the go, no emails or phone calls necessary. We keep your trucks full, your drivers happy, and your business profitable. Key Features: -Transparent & upfront pricing - no more bidding! -Load Board detailing available loads near you -Single View of all shipment details -Ability to update your loads on the go, including PODs, Delivery Photos & more! -Search functionality to find the right loads for you -Location based recommended loads, that make sure you are seeing what's important to you. -Load Filtering, to make sure you can find the loads that make sense for you Onward's mission is to change the final mile logistics industry with our next generation technology combined with a simple, easy to use platform. Say goodbye to empty trucks. We currently operate in Colorado, Iowa and Texas.

Screenshots

Amazon Relay4 screens
Onward Delivery4 screens

Verdict

The call

The clearest difference is rating: Amazon Relay at 4.7 against Onward Delivery's 3.9. Amazon Relay also leads on ratings volume (105K vs 86) and update cadence (fortnightly vs monthly). Onward Delivery's advantage is review sentiment (56% vs 39%) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Amazon Relay holds the better App Store score, 4.7 against 3.9. That said, the two scores are not equally well evidenced: Amazon Relay has 105K ratings behind it against 86, so its average is the more settled of the two. Written reviews complicate that: 39% of Amazon Relay's written reviews are positive against 56% of Onward Delivery's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Amazon Relay ships an update fortnightly, Onward Delivery monthly. The most recent releases landed on September 24, 2026 and July 19, 2026 respectively.

Scorecard5 real differences · 5 level
Amazon Relay versus Onward Delivery: the parameters behind the verdict, then further details
ParameterAmazon RelayOnward Delivery
PriceFreeFree
Rating4.7 (105K ratings) — better3.9 (86 ratings)
Positive reviews39.3% of reviews55.6% of reviews — better
Number of ratings105K — better86
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.015.1 — better
Further details — not scored
Size345 MB46 MB
Age rating17+4+
DeveloperAMZN Mobile LLCOnward Delivery, Inc.

Customer experience

Amazon Relay

All ratings105,206 ratings
Positive93.2%
Neutral2.1%
Negative4.7%
Written reviews550 reviews
Positive39.3%
Neutral9.8%
Negative50.9%

Onward Delivery

All ratings86 ratings
Positive69.8%
Neutral3.5%
Negative26.7%
Written reviews9 reviews
Positive55.6%
Neutral0.0%
Negative44.4%

Bugs and requests

Amazon Relay

Reported bugs

5 issues
  • Scanning issues with package barcodes
  • Inconsistent check-in/out process
  • Navigation routing errors
  • App freezes and crashes
  • Incorrect load status updates

Requested features

5 requests
  • Ability to avoid toll roads
  • Improved notification system for load changes
  • Customizable layout and navigation options
  • Integration with Bluetooth barcode scanners
  • Offline mode functionality

Onward Delivery

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Amazon Relay

No in-app purchases

None

Onward Delivery

No in-app purchases

Questions

Is Amazon Relay free?
Amazon Relay is free to download, with no in-app purchases.
Is Onward Delivery free?
Onward Delivery is free to download, with no in-app purchases.
Which has better reviews, Amazon Relay or Onward Delivery?
Amazon Relay is rated higher. Amazon Relay averages 4.7 out of 5 from 105K ratings, while Onward Delivery averages 3.9 from 86 ratings.
Do Amazon Relay or Onward Delivery have ads?
Neither Amazon Relay nor Onward Delivery shows ads.
Which is updated more often, Amazon Relay or Onward Delivery?
Amazon Relay ships an update fortnightly, and Onward Delivery monthly. Most recently, Amazon Relay was updated on September 24, 2026 and Onward Delivery on July 19, 2026.

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