Amazon Relay vs Onward Delivery
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Amazon Relay
This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.
- Book and manage loads
- Load board for scheduling
- Suggested reloads for efficiency
- Truck-friendly route navigation
- Site-specific facility information
- Digital proof of delivery
- Load history tracking
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The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).
Onward Delivery
This app helps logistics professionals find, book, and update freight loads directly from their mobile devices. It aims to keep trucks full and businesses profitable by eliminating the need for emails and phone calls. Features include transparent pricing, a load board, and real-time shipment updates.
- Find and book freight loads
- Update shipments on the go
- Transparent upfront pricing
- Load board with available loads
- Location-based load recommendations
- Load filtering functionality
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Onward lets you find, book and update loads on the go, no emails or phone calls necessary. We keep your trucks full, your drivers happy, and your business profitable. Key Features: -Transparent & upfront pricing - no more bidding! -Load Board detailing available loads near you -Single View of all shipment details -Ability to update your loads on the go, including PODs, Delivery Photos & more! -Search functionality to find the right loads for you -Location based recommended loads, that make sure you are seeing what's important to you. -Load Filtering, to make sure you can find the loads that make sense for you Onward's mission is to change the final mile logistics industry with our next generation technology combined with a simple, easy to use platform. Say goodbye to empty trucks. We currently operate in Colorado, Iowa and Texas.
Screenshots
Verdict
The clearest difference is rating: Amazon Relay at 4.7 against Onward Delivery's 3.9. Amazon Relay also leads on ratings volume (105K vs 86) and update cadence (fortnightly vs monthly). Onward Delivery's advantage is review sentiment (56% vs 39%) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Amazon Relay holds the better App Store score, 4.7 against 3.9. That said, the two scores are not equally well evidenced: Amazon Relay has 105K ratings behind it against 86, so its average is the more settled of the two. Written reviews complicate that: 39% of Amazon Relay's written reviews are positive against 56% of Onward Delivery's, so the app with the better star average is not the one people write more warmly about.
Amazon Relay ships an update fortnightly, Onward Delivery monthly. The most recent releases landed on September 24, 2026 and July 19, 2026 respectively.
| Parameter | Amazon Relay | Onward Delivery |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (105K ratings) — better | 3.9 (86 ratings) |
| Positive reviews | 39.3% of reviews | 55.6% of reviews — better |
| Number of ratings | 105K — better | 86 |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 345 MB | 46 MB |
| Age rating | 17+ | 4+ |
| Developer | AMZN Mobile LLC | Onward Delivery, Inc. |
Customer experience
Amazon Relay
Onward Delivery
Bugs and requests
Amazon Relay
Reported bugs
5 issues- Scanning issues with package barcodes
- Inconsistent check-in/out process
- Navigation routing errors
- App freezes and crashes
- Incorrect load status updates
Requested features
5 requests- Ability to avoid toll roads
- Improved notification system for load changes
- Customizable layout and navigation options
- Integration with Bluetooth barcode scanners
- Offline mode functionality
Onward Delivery
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Amazon Relay
No in-app purchases
Onward Delivery
No in-app purchases
Questions
Is Amazon Relay free?
Is Onward Delivery free?
Which has better reviews, Amazon Relay or Onward Delivery?
Do Amazon Relay or Onward Delivery have ads?
Which is updated more often, Amazon Relay or Onward Delivery?
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