Comparison

Amazon Relay vs Relay Pitstop

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Amazon Relay

This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.

Highlights
  • Book and manage loads
  • Load board for scheduling
  • Suggested reloads for efficiency
  • Truck-friendly route navigation
  • Site-specific facility information
  • Digital proof of delivery
  • Load history tracking
Features
Read full description

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).

About

Relay Pitstop

Manage parcel inventory and track item check-ins and check-outs. This tool helps parcel shops efficiently handle customer and courier exchanges.

Highlights
  • Parcel inventory management
  • Item check-in/check-out
  • Customer and courier tracking
  • Inventory visibility
Features
Read full description

Relay Pitstop for parcel shops. Pitstop lets you see every item in your inventory. You can also use the Pitstop app to check items in and out, as you give and receive them from customer and couriers.

Screenshots

Amazon Relay4 screens
Relay Pitstop4 screens

Verdict

The call

The clearest difference is review sentiment: Amazon Relay at 39% against Relay Pitstop's 0%. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Amazon Relay ships an update fortnightly, Relay Pitstop every 2 weeks. The most recent releases landed on October 15, 2026 and October 4, 2026 respectively.

Scorecard1 real difference · 9 level
Amazon Relay versus Relay Pitstop: the parameters behind the verdict, then further details
ParameterAmazon RelayRelay Pitstop
PriceFreeFree
Rating4.7 (105K ratings) — better—
Positive reviews39.3% of reviews — better0.0% of reviews
Number of ratings105K — better—
Update frequencyFortnightly — betterEvery 2 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad — better
Requires iOS16.016.0
Further details — not scored
Size345 MB192 MB
Age rating17+4+
DeveloperAMZN Mobile LLCRelay Technologies Ltd

Customer experience

Amazon Relay

All ratings105,206 ratings
Positive93.2%
Neutral2.1%
Negative4.7%
Written reviews560 reviews
Positive39.3%
Neutral9.8%
Negative50.9%

Relay Pitstop

Written reviews13 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Amazon Relay

Reported bugs

5 issues
  • Scanning issues with package barcodes
  • Inconsistent check-in/out process
  • Navigation routing errors
  • App freezes and crashes
  • Incorrect load status updates

Requested features

5 requests
  • Ability to avoid toll roads
  • Improved notification system for load changes
  • Customizable layout and navigation options
  • Integration with Bluetooth barcode scanners
  • Offline mode functionality

Relay Pitstop

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Amazon Relay

No in-app purchases

None

Relay Pitstop

No in-app purchases

Questions

Is Amazon Relay free?
Amazon Relay is free to download, with no in-app purchases.
Is Relay Pitstop free?
Relay Pitstop is free to download, with no in-app purchases.
Do Amazon Relay or Relay Pitstop have ads?
Neither Amazon Relay nor Relay Pitstop shows ads.
Which is updated more often, Amazon Relay or Relay Pitstop?
Amazon Relay ships an update fortnightly, and Relay Pitstop every 2 weeks. Most recently, Amazon Relay was updated on October 15, 2026 and Relay Pitstop on October 4, 2026.

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