Amazon Relay vs Roadside Assist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Amazon Relay
This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.
- Book and manage loads
- Load board for scheduling
- Suggested reloads for efficiency
- Truck-friendly route navigation
- Site-specific facility information
- Digital proof of delivery
- Load history tracking
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The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).
Roadside Assist
Get fast, reliable roadside assistance including towing, jump-starts, tire changes, fuel delivery, and lockout help. Request services without an account or enjoy member benefits like service history. Features real-time tracking, secure payments, and an SOS button for emergencies.
- Towing services
- Jump-starts
- Tire replacement
- Fuel delivery
- Lockout assistance
- Real-time GPS tracking
- SOS button
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The Roadside Assist App provides fast, reliable roadside help for individuals and businesses. Access towing, jump-starts, tire replacements, fuel delivery, and lockout assistance anytime. Guests can request help without an account, while members enjoy added benefits like service history and profile management. The app features real-time GPS tracking, secure payments, and a referral program to track providers, manage costs, and earn rewards. Additional features include an SOS button for emergencies, AI-driven service predictions, and offline functionality for reliability in any situation. With 24/7 customer support, help is always just a tap away. For service providers, the Roadside AssistPro App streamlines operations with profile management, real-time notifications, navigation tools, and direct messaging with customers. An integrated earnings dashboard helps track income, while two-factor authentication (2FA) and data encryption ensure security and trust. Designed for scalability with cloud integration, the platform guarantees seamless connectivity across locations. Revolutionizing roadside assistance, the Roadside Assist App ensures efficiency, security, and convenience whenever you need help on the road
Screenshots
Verdict
The clearest difference is review sentiment: Roadside Assist at 100% against Amazon Relay's 39%. Roadside Assist also leads on rating (5.0 vs 4.7) and iOS requirement (13.0 vs 16.0). Amazon Relay's advantage is ratings volume (105K vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Roadside Assist holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Amazon Relay has 105K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 39% of Amazon Relay's written reviews are positive against 100% of Roadside Assist's.
Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on October 18, 2026 and September 29, 2026 respectively.
| Parameter | Amazon Relay | Roadside Assist |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (105K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 39.3% of reviews | 100.0% of reviews — better |
| Number of ratings | 105K — better | 1 |
| Update frequency | Fortnightly | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 345 MB | 36 MB |
| Age rating | 17+ | 17+ |
| Developer | AMZN Mobile LLC | MBAH CHARLES |
Customer experience
Amazon Relay
Roadside Assist
Bugs and requests
Amazon Relay
Reported bugs
5 issues- Scanning issues with package barcodes
- Inconsistent check-in/out process
- Navigation routing errors
- App freezes and crashes
- Incorrect load status updates
Requested features
5 requests- Ability to avoid toll roads
- Improved notification system for load changes
- Customizable layout and navigation options
- Integration with Bluetooth barcode scanners
- Offline mode functionality
Roadside Assist
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Amazon Relay
No in-app purchases
Roadside Assist
No in-app purchases
Questions
Is Amazon Relay free?
Is Roadside Assist free?
Which has better reviews, Amazon Relay or Roadside Assist?
Do Amazon Relay or Roadside Assist have ads?
Which is updated more often, Amazon Relay or Roadside Assist?
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