Comparison

Amazon Relay vs Roadside Assist

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Amazon Relay

This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.

Highlights
  • Book and manage loads
  • Load board for scheduling
  • Suggested reloads for efficiency
  • Truck-friendly route navigation
  • Site-specific facility information
  • Digital proof of delivery
  • Load history tracking
Features
Read full description

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).

About

Roadside Assist

Get fast, reliable roadside assistance including towing, jump-starts, tire changes, fuel delivery, and lockout help. Request services without an account or enjoy member benefits like service history. Features real-time tracking, secure payments, and an SOS button for emergencies.

Highlights
  • Towing services
  • Jump-starts
  • Tire replacement
  • Fuel delivery
  • Lockout assistance
  • Real-time GPS tracking
  • SOS button
Features
Read full description

The Roadside Assist App provides fast, reliable roadside help for individuals and businesses. Access towing, jump-starts, tire replacements, fuel delivery, and lockout assistance anytime. Guests can request help without an account, while members enjoy added benefits like service history and profile management. The app features real-time GPS tracking, secure payments, and a referral program to track providers, manage costs, and earn rewards. Additional features include an SOS button for emergencies, AI-driven service predictions, and offline functionality for reliability in any situation. With 24/7 customer support, help is always just a tap away. For service providers, the Roadside AssistPro App streamlines operations with profile management, real-time notifications, navigation tools, and direct messaging with customers. An integrated earnings dashboard helps track income, while two-factor authentication (2FA) and data encryption ensure security and trust. Designed for scalability with cloud integration, the platform guarantees seamless connectivity across locations. Revolutionizing roadside assistance, the Roadside Assist App ensures efficiency, security, and convenience whenever you need help on the road

Screenshots

Amazon Relay4 screens
Roadside Assist4 screens

Verdict

The call

The clearest difference is review sentiment: Roadside Assist at 100% against Amazon Relay's 39%. Roadside Assist also leads on rating (5.0 vs 4.7) and iOS requirement (13.0 vs 16.0). Amazon Relay's advantage is ratings volume (105K vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Roadside Assist holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Amazon Relay has 105K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 39% of Amazon Relay's written reviews are positive against 100% of Roadside Assist's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on October 18, 2026 and September 29, 2026 respectively.

Scorecard4 real differences · 6 level
Amazon Relay versus Roadside Assist: the parameters behind the verdict, then further details
ParameterAmazon RelayRoadside Assist
PriceFreeFree
Rating4.7 (105K ratings)5.0 (1 ratings) — better
Positive reviews39.3% of reviews100.0% of reviews — better
Number of ratings105K — better1
Update frequencyFortnightlyFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPod — better
Requires iOS16.013.0 — better
Further details — not scored
Size345 MB36 MB
Age rating17+17+
DeveloperAMZN Mobile LLCMBAH CHARLES

Customer experience

Amazon Relay

All ratings105,206 ratings
Positive93.2%
Neutral2.1%
Negative4.7%
Written reviews560 reviews
Positive39.3%
Neutral9.8%
Negative50.9%

Roadside Assist

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Amazon Relay

Reported bugs

5 issues
  • Scanning issues with package barcodes
  • Inconsistent check-in/out process
  • Navigation routing errors
  • App freezes and crashes
  • Incorrect load status updates

Requested features

5 requests
  • Ability to avoid toll roads
  • Improved notification system for load changes
  • Customizable layout and navigation options
  • Integration with Bluetooth barcode scanners
  • Offline mode functionality

Roadside Assist

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Amazon Relay

No in-app purchases

None

Roadside Assist

No in-app purchases

Questions

Is Amazon Relay free?
Amazon Relay is free to download, with no in-app purchases.
Is Roadside Assist free?
Roadside Assist is free to download, with no in-app purchases.
Which has better reviews, Amazon Relay or Roadside Assist?
Roadside Assist is rated higher. Amazon Relay averages 4.7 out of 5 from 105K ratings, while Roadside Assist averages 5.0 from 1 ratings.
Do Amazon Relay or Roadside Assist have ads?
Neither Amazon Relay nor Roadside Assist shows ads.
Which is updated more often, Amazon Relay or Roadside Assist?
Amazon Relay ships an update fortnightly, and Roadside Assist fortnightly. Most recently, Amazon Relay was updated on October 18, 2026 and Roadside Assist on September 29, 2026.

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