Thirdlane Connect vs DigiHelp
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Thirdlane Connect
Facilitates team communication with secure private and group chats, voice/video calls, and conferences. Integrates with PBX systems and CRMs for enhanced business workflows. Supports file sharing and presence management.
- Secure private and group chat
- Voice and video calls/conferences
- File sharing
- Presence management
- PBX integration
- CRM integration
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Team communications with secure private chat, group chat, voice and video calls and conferences. • Private and group chat, public and private channels • Voice and video calls • Voice and video conferences • File sharing • Presence management - you can see if your teammates are busy, on the phone, etc • Full Thirdlane PBX integration - manage call forwarding, call recording, voicemail and call history • Salesforce, Zoho, Zendesk and other CRM and business applications integration. • PDF files as faxes from anywhere, even your mobile phones * Thirdlane Connect requires Thirdlane Business PBX or Thirdlane Multi Tenant PBX platform version 16.1.3 or newer.
DigiHelp
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DigiHelp App is an integrated ticketing system that manages workflow and communications with customers and users. The Service Support officer and the Customer uses the DigiHelp application to track tickets and their progress in real-time. This application is integrated with other applications in the DigiCollect universe.
Screenshots
Verdict
The clearest difference is update cadence: DigiHelp at every 3 weeks against Thirdlane Connect's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Thirdlane Connect ships an update every 2 months, DigiHelp every 3 weeks. The most recent releases landed on October 9, 2026 and October 19, 2026 respectively.
| Parameter | Thirdlane Connect | DigiHelp |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (10 ratings) — better | — |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 10 — better | — |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 31 MB | 62 MB |
| Age rating | 4+ | 4+ |
| Developer | Third Lane Technologies, LLC | DigiCollect LLC |
In-app purchases
Thirdlane Connect
No in-app purchases
DigiHelp
No in-app purchases
Questions
Is Thirdlane Connect free?
Is DigiHelp free?
Do Thirdlane Connect or DigiHelp have ads?
Which is updated more often, Thirdlane Connect or DigiHelp?
Other comparisons
