Quest SAM vs DLC Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Quest SAM
This application provides individuals with self-service access to Quest assets. It allows users to manage their access to various resources. The app is designed for convenient and independent management of Quest-related information.
- Self-service access
- Manage Quest assets
- Independent resource management
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Quest SAM is a self-service access application for individuals seeking to gain access to Quest assets.
DLC Mobile
Manage your electricity account on the go. Pay bills, report outages, and track energy usage. Receive customized alerts for important updates.
- Secure account access
- Schedule and make payments
- View and report outages
- Track energy usage
- Manage billing options
- Customize alerts
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With the DLC mobile app, you can securely access your account, make a payment, or view and report outages in your area - all from the convenience of your mobile device! • Easily schedule payments, make same-day payments through debit/credit card, manage Paperless, AutoPay, or Budget Billing. • View a map of outages in your area, or report an outage at the touch of a button. • Track your usage to stay up-to-date on your energy consumption. • Sign up for My Alerts and choose what communications and reminders you would like to receive and how you would like to receive them (voice, text, or email).
Screenshots
Verdict
The clearest difference is review sentiment: DLC Mobile at 31% against Quest SAM's 0%. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Quest SAM ships an update monthly, DLC Mobile every 2 months. The most recent releases landed on July 28, 2026 and September 26, 2026 respectively.
| Parameter | Quest SAM | DLC Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.6 (14K ratings) — better |
| Positive reviews | 0.0% of reviews | 31.0% of reviews — better |
| Number of ratings | — | 14K — better |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 6 MB | 49 MB |
| Age rating | 4+ | 4+ |
| Developer | Quest Diagnostics, Inc. | Duquesne Light Company |
Customer experience
Quest SAM
DLC Mobile
Bugs and requests
Quest SAM
Not enough reviews yet to summarise bugs or requests.
DLC Mobile
Reported bugs
4 issues- App crashes on launch
- Autopay not working as expected
- Inconsistent usage data
- Buttons and features not functioning properly
Requested features
4 requests- Improve payment options and reliability
- Enhance user interface and navigation
- Provide better account management tools
- Improve communication and support
In-app purchases
Quest SAM
No in-app purchases
DLC Mobile
No in-app purchases
