My WM vs DLC Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My WM
Manage your waste and recycling services conveniently from your mobile device. Pay bills, track pickups, report issues, and manage your account details. This app simplifies service management for residential and roll-off customers.
- Pay bills and view payment history
- Track pickup schedules and report missed pickups
- Manage multiple service accounts
- Request container repairs and roll-off services
- Update profile and communication preferences
- View holiday schedules and weather alerts
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The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.
DLC Mobile
Manage your electricity account with ease. Schedule payments, report outages, and track your energy usage directly from your mobile device. Receive personalized alerts for important updates.
- Secure account access
- Schedule and make payments
- View and report outages
- Track energy usage
- Personalized alerts
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With the DLC mobile app, you can securely access your account, make a payment, or view and report outages in your area - all from the convenience of your mobile device! • Easily schedule payments, make same-day payments through debit/credit card, manage Paperless, AutoPay, or Budget Billing. • View a map of outages in your area, or report an outage at the touch of a button. • Track your usage to stay up-to-date on your energy consumption. • Sign up for My Alerts and choose what communications and reminders you would like to receive and how you would like to receive them (voice, text, or email).
Screenshots
Verdict
My WM and DLC Mobile both sit at 4.5 stars, but that hides the real split: 30% of DLC Mobile's written reviews are positive against 16% of My WM's. My WM's advantage is ratings volume (77K vs 14K) and iOS requirement (13 vs 15.1). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.5 for My WM against 4.6 for DLC Mobile. That said, the two scores are not equally well evidenced: My WM has 77K ratings behind it against 14K, so its average is the more settled of the two. Written reviews are what separate them: 16% of My WM's written reviews are positive against 30% of DLC Mobile's.
My WM ships an update every 6 weeks, DLC Mobile every 2 months. Both last shipped on November 5, 2026.
| Parameter | My WM | DLC Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (77K ratings) | 4.6 (14K ratings) — better |
| Positive reviews | 16.3% of reviews | 29.8% of reviews — better |
| Number of ratings | 77K — better | 14K |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13 — better | 15.1 |
| Further details — not scored | ||
| Size | 86 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | Waste Management, Inc. | Duquesne Light Company |
Customer experience
My WM
DLC Mobile
User reviews
My WM
From 77K App Store ratingsWhat we love
- ⭐ Excellent customer service
- 📅 Full-featured and functional app
- 🚚 Reliable pickup service
Room to improve
- 🔒 Unreliable autopay and billing issues
- 🚫 Lack of communication and missed pickups
- 🤖 Buggy and unresponsive app
- 💰 Excessive and unexplained price hikes
DLC Mobile
From 14K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Quick and convenient bill payment
- 💡 Helpful app for managing account
Room to improve
- 🐛 App crashes or won't open
- 🐛 Frequent login/logout issues
- 🐛 Unreliable autopay and payment features
- 🐛 Buggy and unresponsive UI
- 🐛 Inaccurate usage data and reporting
Bugs and requests
My WM
Reported bugs
3 issues- App crashes when trying to view invoices
- Profile editing functionality not working
- Inconsistent information between app and website
Requested features
3 requests- Ability to report missed pickups directly in the app
- More transparent billing and pricing information
- Improved communication on service changes and delays
DLC Mobile
Reported bugs
4 issues- App crashes on launch
- Autopay not working as expected
- Inconsistent usage data
- Buttons and features not functioning properly
Requested features
4 requests- Improve payment options and reliability
- Enhance user interface and navigation
- Provide better account management tools
- Improve communication and support
In-app purchases
My WM
No in-app purchases
DLC Mobile
No in-app purchases









