Comparison

My WM vs DLC Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My WM

Manage your waste and recycling services conveniently from your mobile device. Pay bills, track pickups, report issues, and manage your account details. This app simplifies service management for residential and roll-off customers.

Highlights
  • Pay bills and view payment history
  • Track pickup schedules and report missed pickups
  • Manage multiple service accounts
  • Request container repairs and roll-off services
  • Update profile and communication preferences
  • View holiday schedules and weather alerts
Features
Read full description

The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.

About

DLC Mobile

Manage your electricity account with ease. Schedule payments, report outages, and track your energy usage directly from your mobile device. Receive personalized alerts for important updates.

Highlights
  • Secure account access
  • Schedule and make payments
  • View and report outages
  • Track energy usage
  • Personalized alerts
Read full description

With the DLC mobile app, you can securely access your account, make a payment, or view and report outages in your area - all from the convenience of your mobile device! • Easily schedule payments, make same-day payments through debit/credit card, manage Paperless, AutoPay, or Budget Billing. • View a map of outages in your area, or report an outage at the touch of a button. • Track your usage to stay up-to-date on your energy consumption. • Sign up for My Alerts and choose what communications and reminders you would like to receive and how you would like to receive them (voice, text, or email).

Screenshots

My WM4 screens
DLC Mobile4 screens

Verdict

The call

My WM and DLC Mobile both sit at 4.5 stars, but that hides the real split: 30% of DLC Mobile's written reviews are positive against 16% of My WM's. My WM's advantage is ratings volume (77K vs 14K) and iOS requirement (13 vs 15.1). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for My WM against 4.6 for DLC Mobile. That said, the two scores are not equally well evidenced: My WM has 77K ratings behind it against 14K, so its average is the more settled of the two. Written reviews are what separate them: 16% of My WM's written reviews are positive against 30% of DLC Mobile's.

UpkeepUpdate frequency

My WM ships an update every 6 weeks, DLC Mobile every 2 months. Both last shipped on November 5, 2026.

Scorecard3 real differences · 7 level
My WM versus DLC Mobile: the parameters behind the verdict, then further details
ParameterMy WMDLC Mobile
PriceFreeFree
Rating4.5 (77K ratings)4.6 (14K ratings) — better
Positive reviews16.3% of reviews29.8% of reviews — better
Number of ratings77K — better14K
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13 — better15.1
Further details — not scored
Size86 MB51 MB
Age rating4+4+
DeveloperWaste Management, Inc.Duquesne Light Company

Customer experience

My WM

All ratings75,371 ratings
Positive87.9%
Neutral2.8%
Negative9.3%
Written reviews583 reviews
Positive16.3%
Neutral5.7%
Negative78.0%

DLC Mobile

All ratings14,094 ratings
Positive90.4%
Neutral2.6%
Negative7.0%
Written reviews181 reviews
Positive29.8%
Neutral5.0%
Negative65.2%

User reviews

My WM

From 77K App Store ratings

What we love

  • ⭐ Excellent customer service
  • 📅 Full-featured and functional app
  • 🚚 Reliable pickup service

Room to improve

  • 🔒 Unreliable autopay and billing issues
  • 🚫 Lack of communication and missed pickups
  • 🤖 Buggy and unresponsive app
  • 💰 Excessive and unexplained price hikes

DLC Mobile

From 14K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Quick and convenient bill payment
  • 💡 Helpful app for managing account

Room to improve

  • 🐛 App crashes or won't open
  • 🐛 Frequent login/logout issues
  • 🐛 Unreliable autopay and payment features
  • 🐛 Buggy and unresponsive UI
  • 🐛 Inaccurate usage data and reporting

Bugs and requests

My WM

Reported bugs

3 issues
  • App crashes when trying to view invoices
  • Profile editing functionality not working
  • Inconsistent information between app and website

Requested features

3 requests
  • Ability to report missed pickups directly in the app
  • More transparent billing and pricing information
  • Improved communication on service changes and delays

DLC Mobile

Reported bugs

4 issues
  • App crashes on launch
  • Autopay not working as expected
  • Inconsistent usage data
  • Buttons and features not functioning properly

Requested features

4 requests
  • Improve payment options and reliability
  • Enhance user interface and navigation
  • Provide better account management tools
  • Improve communication and support

In-app purchases

None

My WM

No in-app purchases

None

DLC Mobile

No in-app purchases

Questions

Is My WM free?
My WM is free to download, with no in-app purchases.
Is DLC Mobile free?
DLC Mobile is free to download, with no in-app purchases.
Which has better reviews, My WM or DLC Mobile?
DLC Mobile is rated higher. My WM averages 4.5 out of 5 from 77K ratings, while DLC Mobile averages 4.6 from 14K ratings.
Do My WM or DLC Mobile have ads?
Neither My WM nor DLC Mobile shows ads.
Which is updated more often, My WM or DLC Mobile?
My WM ships an update every 6 weeks, and DLC Mobile every 2 months. Most recently, My WM was updated on November 5, 2026 and DLC Mobile on November 5, 2026.

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