Pet Cloud vs ShelterSync
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pet Cloud
Manage all your pet's important information, from medical records to photos, in one organized place. Set reminders for vet visits, connect with other pet owners, and discover local pet-friendly services. Get instant access to live vet support and integrated pet insurance options.
- Organized pet records and documents
- Customizable reminders for appointments
- Connect with local pet owners
- Discover pet-friendly services
- Integrated pet insurance management
- 24/7 live vet access
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Pet Cloud features: Inbox & Docs: Create folders for medical records, adoption records, vet bills, pictures, and create personalized folders. Especially helpful during a pet emergency: Access all your records wherever and whenever you need them; and upload and share documents with anyone. Reminders: The Pet Cloud lets you know when the important stuff is due. You set the date, and it will remind you when your pet is due for their shots and vaccinations. Connect: The Pet Cloud makes it easy for you to meet other pets and their parents. Use the search tool to discover who's around you and get connected. Chat, share photos, plan play dates, and more! Explore: Never feel lost again—wherever you roam, you’ll have access to all things pet. Easily find pet hotels, groomers, daycares, dog parks, shelters, pet-friendly restaurants, and emergency pet hospitals in a flash. Loss Prevention: Unique pet tags integrate with your Pet Cloud profile. If your pet ever goes astray, they can be reunited with you using the unique code on the back of the tag. You and your family are alerted via text message. Live Vet Access: Have a pet emergency or question for a veterinarian? Pet Cloud users can access live veterinary professionals 24/7. Pet Insurance: The Pet Cloud seamlessly integrates with Figo Pet Insurance. Submit claims, add medical records and anything pertaining to your pet’s health through the app. Also, information about your pet’s insurance policy—deductible, payment history, coverage, etc.—is automatically populated.
ShelterSync
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ShelterSync is the mobile app for animal-shelter volunteers, staff, and foster caregivers. You need an account from a shelter that uses ShelterSync. Accounts are created by your shelter's coordinator — you can't sign up in the app. If your shelter hasn't set you up yet, ask them before installing. WHAT YOU CAN DO Find the animal in front of you Browse the animals available to you, or point your camera at the QR code on a kennel card to open that animal's record straight away. Log activities as you do them Start a walk, play session, or socialization, and end it when you're done. A short follow-up question or two captures what you noticed while it's fresh. See what an animal needs Each animal shows its activity goals and how it's tracking, so you can spend your time where it counts rather than guessing. Foster from home If you foster, the animals placed with you appear in the app and your time with them counts the same as time at the shelter. Log a session live, or record one afterwards when real life got in the way. If your shelter uses observation forms, you can share what you see at home — how they sleep, eat, and settle — directly into the animal's record. Keep track of what's coming See your shelter's upcoming events and any activity you left running, in one place. ABOUT YOUR PRIVACY The camera is used for one thing: reading the QR or barcode on a kennel card. Scanning happens on your device, and no image or video is ever stored or uploaded. Camera access is the only permission the app asks for. There's no advertising, no third-party tracking, and no user-to-user messaging. Your information is visible to the shelter you volunteer with, and not to other volunteers. Full privacy policy: https://docs.mysheltersync.com/legal/privacy ShelterSync is made by Zoolytix for shelters and rescues. Minimum age 13; some shelters set a higher age of their own.
Screenshots
Verdict
The clearest difference is update cadence: Pet Cloud at weekly against ShelterSync's every 3 weeks. ShelterSync's advantage is iOS requirement (15.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pet Cloud ships an update weekly, ShelterSync every 3 weeks. The most recent releases landed on October 22, 2026 and October 8, 2026 respectively.
| Parameter | Pet Cloud | ShelterSync |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (9.8K ratings) — better | — |
| Positive reviews | 27.6% of reviews | — |
| Number of ratings | 9.8K — better | — |
| Update frequency | Weekly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 81 MB | 22 MB |
| Age rating | 17+ | 12+ |
| Developer | Figo Pet Insurance | Zoolytix Inc. |
Bugs and requests
Pet Cloud
Reported bugs
4 issues- Login and authentication issues
- Notifications and achievement sections not loading
- Vet chat feature frequently crashing
- Inconsistent app behavior across devices
Requested features
4 requests- Ability to archive vet chat sessions
- Better support for landscape mode and external keyboards
- Improved notification system for claims and policy updates
- More transparency in insurance coverage and claim decisions
ShelterSync
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Pet Cloud
No in-app purchases
ShelterSync
No in-app purchases









