Comparison

TextReach vs UPS Mobile Delivery

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TextReach

Facilitate seamless team collaboration and project management without requiring app downloads from your employees. This platform enables real-time updates, broadcast messages, and personalized communication to ensure tasks are completed efficiently.

Highlights
  • Broadcast messages for announcements
  • Unlimited group chats
  • Team member tagging
  • Personalized messaging
  • Real-time notifications
  • Security and compliance
Features
Read full description

Managers need to juggle time-sensitive projects and activities across different departments, teams, and individuals. TextReach is the first and most effective employee communication platform to help you collaborate with your team and give you confidence the job will get done. Team members won’t even need to download an app so you can engage in their preferred messaging app. With TextReach, you’ll always stay up-to-date on all moving parts of your business in real-time no matter where you are. Collaboration has never been easier. Download the app to gain access to core chat functionality, including: • Send a Broadcast message: One-way messages to your team for reminders and announcements • Unlimited group chats: Communicate across the entire organization however you need to get the work done, including decentralized and remote teams • Tagging: organize your team members with tags, such as by shift, team, or location • Personalized messages: merge tags to personalize your communication with your team • Real-time notifications: Stay informed on every part of your business, whether they’re specific teams, work shifts, or individual projects. • Security and Compliance: Protect your team’s personal data and stay compliant

About

UPS Mobile Delivery

This app allows UPS employees to manage deliveries and pickups directly from their personal devices. It provides stop details, navigation, and guidance for completing delivery processes, including handling special requirements and exceptions. Employees can also build manifests by scanning packages and communicate with their local center.

Highlights
  • Manage deliveries and pickups
  • View stop details and notes
  • Integrated navigation
  • Handle accessorials (COD, Signature Required)
  • Record delivery exceptions
  • Build manifests by scanning packages
  • Two-way communication with local center
Features
Read full description

UPS Employees can enjoy the convenience of performing the delivery and pickup functionality for usage on the road on their personal device. The intuitiveness of the application guides you through the steps for completing the activity. The employee that is planned within the system will be provided with a manifest of their stops with ability to use navigation using their local maps. On each stop the employee is provided stop details with any specific unique accessorials (COD, Signature Required, Adult Signature Required) or notes associated to that stop (Beware of Dog). Based on those accessorials the application will guide you through the best way to complete the delivery process. Can’t complete the delivery? No problem the application also has the exceptions you would need to properly status for the customer. Also, employees can enjoy the ability of building a manifest within the application by scanning the packages they will be servicing and through the integrated technology pull those stops into their manifest. Completing pickup functionality can also be performed from within the application. Two way communication between the local center and you allows for engaging on updates as necessary. The use of this application is available in full when the UPS employee signs up through the BYOD process.

Screenshots

TextReach4 screens
UPS Mobile Delivery3 screens

Verdict

The call

The clearest difference is rating: TextReach at 2.7 against UPS Mobile Delivery's 2.0. TextReach also leads on iOS requirement (13.0 vs 15.0). UPS Mobile Delivery's advantage is ratings volume (145 vs 6). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

TextReach holds the better App Store score, 2.7 against 2.0. That said, the two scores are not equally well evidenced: UPS Mobile Delivery has 145 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 10% of TextReach's written reviews are positive against 6% of UPS Mobile Delivery's.

UpkeepUpdate frequency

TextReach ships an update every 2 months, UPS Mobile Delivery every 5 weeks. The most recent releases landed on September 14, 2026 and September 23, 2026 respectively.

Scorecard3 real differences · 7 level
TextReach versus UPS Mobile Delivery: the parameters behind the verdict, then further details
ParameterTextReachUPS Mobile Delivery
PriceFreeFree
Rating2.7 (6 ratings) — better2.0 (145 ratings)
Positive reviews10.0% of reviews — better5.7% of reviews
Number of ratings6145 — better
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.0
Further details — not scored
Size54 MB57 MB
Age rating4+4+
DeveloperICIMS.COM INCUPS

Customer experience

TextReach

All ratings4 ratings
Positive75.0%
Neutral0.0%
Negative25.0%
Written reviews10 reviews
Positive10.0%
Neutral0.0%
Negative90.0%

UPS Mobile Delivery

All ratings145 ratings
Positive15.9%
Neutral13.1%
Negative71.0%
Written reviews70 reviews
Positive5.7%
Neutral20.0%
Negative74.3%

Bugs and requests

TextReach

Not enough reviews yet to summarise bugs or requests.

UPS Mobile Delivery

Reported bugs

19 issues
  • Barcode scanner doesn't work on iPhone (macro lens issue)
  • App crashes when package has notes attached (RTS, signature required, etc.)
  • Navigation sends drivers to wrong addresses
  • Cannot proceed past note window to confirm delivery
  • Login fails after authentication verification
Show 14 more
  • App freezes during manifest building
  • Punch out won't accept mileage or time input
  • Manifest sorting broken and doesn't sort as requested
  • Multiple taps required to open delivery stops
  • App signs out after 30 minutes of inactivity
  • Navigation defaults to wrong address on same street
  • Manifest updates take 15-20 minutes to reflect
  • Proximity sensor causes screen to go dark unexpectedly
  • App crashes on startup for some iOS versions
  • Scrolling through itinerary causes app to hang
  • Cannot build manifest without manual entry on iPhone
  • Stop completion button doesn't activate with notes
  • Accidental punch in as full driver possible without confirmation
  • Punch in doesn't sync across multiple devices

Requested features

13 requests
  • Bluetooth barcode scanner support
  • Macro lens support for iPhone 14 Pro and newer models
  • Default navigation app selection (Google Maps option)
  • Current location zoom button on map
  • Ability to set preferred defaults (driving vs walking)
Show 8 more
  • Numeric sequence indicators on delivery map overview
  • Ability to void incorrectly sheeted stops
  • Auto-highlight next delivery address in manifest
  • Sync punch in/out across multiple devices
  • Option to disable proximity sensor screen lock
  • Better support for packages with delivery notes
  • Add customer names and business details to app
  • Remote punch out capability

In-app purchases

None

TextReach

No in-app purchases

None

UPS Mobile Delivery

No in-app purchases

Questions

Is TextReach free?
TextReach is free to download, with no in-app purchases.
Is UPS Mobile Delivery free?
UPS Mobile Delivery is free to download, with no in-app purchases.
Which has better reviews, TextReach or UPS Mobile Delivery?
TextReach is rated higher. TextReach averages 2.7 out of 5 from 6 ratings, while UPS Mobile Delivery averages 2.0 from 145 ratings.
Do TextReach or UPS Mobile Delivery have ads?
Neither TextReach nor UPS Mobile Delivery shows ads.
Which is updated more often, TextReach or UPS Mobile Delivery?
TextReach ships an update every 2 months, and UPS Mobile Delivery every 5 weeks. Most recently, TextReach was updated on September 14, 2026 and UPS Mobile Delivery on September 23, 2026.

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