Gong.io vs Benepass
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Gong.io
Gain insights into customer interactions and drive revenue growth with AI-powered analysis. Access deal information, listen to calls offline, and receive real-time alerts to stay on top of your sales pipeline.
- Deal tracking and status visibility
- Offline call access and playback
- Call sharing via messaging apps
- Real-time deal notifications
- Mobile meeting recording
- Actionable deal recommendations
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Goodbye, Opinions. Hello, Reality. Revenue AI, powered by Gong. Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. Gong’s mobile app enhances your Gong experience with additional, mobile-specific functionality: - Deals on Mobile: easily see all of your team’s deals, and tell at-a-glance which are on pace to close, and which need your attention - Offline access: Access, listen, comment on calls, even when you're offline. - Call sharing: Share calls with others using Slack, WhatsApp, and other popular communication apps. - Push notifications: Stay on top of every deal with real-time push notifications and alerts. - Mobile Meeting recorder for iPhone and iPad. - Assists: Get recommended actions to keep your deals moving forward.- Video full screen support.
Benepass
This app provides a flexible benefits platform for modern companies. Users can view and spend their benefits on a Visa card, adapting to their lifestyle and preferences.
- Flexible benefits platform
- Lifestyle-adaptive benefits
- View and spend benefits
- Visa card integration
- Personalized spending options
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The flexible benefits platform for people-first companies. Benefits that adapt to your lifestyle. View your benefits and spend them where you want, when you want, how you want with the Benepass app and Visa card.
Screenshots
Verdict
The clearest difference is rating: Benepass at 4.7 against Gong.io's 3.9. Benepass also leads on monetization model (free vs freemium) and ratings volume (1.1K vs 113). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Benepass holds the better App Store score, 4.7 against 3.9. That said, the two scores are not equally well evidenced: Benepass has 1.1K ratings behind it against 113, so its average is the more settled of the two. Written reviews complicate that: 60% of Gong.io's written reviews are positive against 52% of Benepass's, so the app with the better star average is not the one people write more warmly about.
Gong.io ships an update every 2 weeks, Benepass every 3 weeks. The most recent releases landed on October 26, 2026 and October 27, 2026 respectively.
| Parameter | Gong.io | Benepass |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (113 ratings) | 4.7 (1.1K ratings) — better |
| Positive reviews | 60.3% of reviews — better | 52.4% of reviews |
| Number of ratings | 113 | 1.1K — better |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.0 | 16.4 — better |
| Further details — not scored | ||
| Size | 62 MB | 120 MB |
| Age rating | 12+ | 4+ |
| Developer | Gong.io | BenePass, Inc. |
Customer experience
Gong.io
Benepass
User reviews
Gong.io
From 113 App Store ratingsWhat we love
- 👍 Great for on-the-go listening
- 💡 Useful for coaching and feedback
- 🚀 Efficient call review
- 👍 Easy to use
- 💡 AI-powered insights
Room to improve
- 🐛 Missing key web features
- 🐛 Limited app functionality
- 🐛 Poor user experience
- 🐛 Offline review is audio only
- 🐛 Comments are lost
Benepass
From 1.1K App Store ratingsWhat we love
- 👍 Intuitive and easy-to-use interface
- 💳 Flexible card works at most merchants
- ⚡ Quick reimbursement submission process
- 🎯 Consolidated benefits on single platform
- 💡 Freedom to choose how to spend benefits
Room to improve
- 😤 Extremely slow reimbursement processing (8-10 days)
- 📞 Poor customer support accessibility and responsiveness
- ❌ Frequent transaction declines despite available funds
- 🚫 Overly restrictive approval process for requests
- ⏳ Slow response times from support team
Bugs and requests
Gong.io
Reported bugs
12 issues- App doesn't allow copy paste on iOS
- Old email saved after deleting app
- Comments entered are lost
- Cannot login or create new account
- App crashes on opening
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- App freezes on calls
- App disappearing and trouble connecting
- Phantom app notification badge
- Videos don't play well at double speed on iPad
- Time in call freezes on iPad
- Two audio tracks playing at the same time
- Submit comment button too close to visibility options
Requested features
9 requests- Copy paste functionality on iOS app
- Ability to update fields on the app
- Offline video review
- Dark mode
- Landscape mode for iPad
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- Download video option
- Match iOS search to macOS
- Filters for prospects only
- Ability to input/modify results
Benepass
Reported bugs
11 issues- Unable to create investing account - citizenship questions with disabled button
- Card not appearing in app despite activation
- Authorization token fetch errors after updates
- App freezes when searching providers
- Birthday month selection missing November option
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- Keyboard covers required fields in reimbursement form
- App won't load properly - stuck on error pages
- Bank account randomly deleted and unable to reconnect
- Transactions declined for insufficient funds despite available balance
- Sign-in process shows repeated errors
- Chat support closes immediately after showing form
Requested features
5 requests- Improve app navigation to show account balances on home screen
- Add receipt amount auto-detection from photos
- Implement phone support option for customer service
- Rename 'Home' page to 'Transactions' for clarity
- Improve reimbursement form keyboard handling
In-app purchases
Gong.io
No in-app purchases
Benepass
No in-app purchases
