MyAflac vs Empeon Hub
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyAflac
Manage your Aflac insurance accounts anytime, anywhere. View coverage details, submit and track claims, make payments, and update policy information securely. Access agent contact details and enroll in special programs for continuous coverage.
- Access coverage information
- Submit and check claims status
- View secure messages
- Manage policies
- Make payments
- Enroll in direct deposit
- View agent contact
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Access your Aflac account 24/7 with MyAflac®. Register for MyAflac to access information about your coverage, at your convenience. Submit claims and check claims status View secure messages including your explanation of benefits View and manage your coverage Make changes to your policies Make payments and enroll in direct deposit for fast claim payments View your agent’s contact information Enroll in Aflac Always to keep your coverage at the same rate – even if circumstances change Download the MyAflac app today.
Empeon Hub
Access your work schedule, pay stubs, and personal information securely. This app allows employees to clock in/out, view timecards, and manage direct deposit. It's designed for healthcare and homecare professionals working with organizations that utilize Empeon.
- Manage profile
- Download paystubs and tax forms
- Clock in/out of shifts
- View timecard
- View work schedule
- Request PTO
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Empeon Hub allows healthcare and homecare employees to quickly and securely access their schedules, pay data, and personal information through an intuitive, easy-to-use app. Note: Some of the features listed below may not be available to you. For further details and specific guidance, please consult with your HR or Payroll department. Note: This app is only available to employees of organizations using Empeon. If your employer uses Empeon, please contact your manager to gain access. Highlights · Manage profile · Download paystubs and tax forms · Clock in/out of shifts · View timecard · View work schedule · Update direct deposit information · Request PTO About Empeon. Empeon's intuitive HCM software and customer-centric approach help you embrace the workplace of tomorrow. Our attentive customer service helps healthcare companies manage caregivers, nursing staff, and the workforce from recruitment to retirement. Our all-in-one solution prioritizes user experience with a clean design that anyone can use. We have a deep understanding of the healthcare and homecare industries and continue enhancing our software to fit the needs of organizations in this dynamic landscape.
Screenshots
Verdict
The clearest difference is rating: MyAflac at 4.4 against Empeon Hub's 2.6. MyAflac also leads on ratings volume (6.4K vs 30) and chart position (#142 vs unranked). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyAflac holds the better App Store score, 4.4 against 2.6. That said, the two scores are not equally well evidenced: MyAflac has 6.4K ratings behind it against 30, so its average is the more settled of the two. Written reviews complicate that: 16% of MyAflac's written reviews are positive against 17% of Empeon Hub's, so the app with the better star average is not the one people write more warmly about.
MyAflac ships an update every 3 months, Empeon Hub every 4 months. The most recent releases landed on November 3, 2026 and October 30, 2026 respectively.
| Parameter | MyAflac | Empeon Hub |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (6.4K ratings) — better | 2.6 (30 ratings) |
| Positive reviews | 15.9% of reviews | 17.2% of reviews — better |
| Number of ratings | 6.4K — better | 30 |
| Update frequency | Every 3 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #142 — better | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 43 MB | 13 MB |
| Age rating | 4+ | 4+ |
| Developer | Aflac Inc. | Empeon |
Customer experience
MyAflac
Empeon Hub
Bugs and requests
MyAflac
Reported bugs
2 issues- Frequent app crashes and technical issues
- Incorrect information displayed on website and app
Requested features
3 requests- Streamlined and intuitive mobile app experience
- Improved communication and claim status updates
- Ability to easily track and manage all policies in one place
Empeon Hub
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyAflac
No in-app purchases
Empeon Hub
No in-app purchases






