Affinitiv Messaging vs Inride AI

Dealerships now have the ability for their employees to chat with other employees and customers through our application. The Affinitiv Messaging app provides a means of swift and convenient communication to enhance the day-to-day operation of their dealerships. Get the fastest, most direct line to your service customers and employees with Affinitiv Messaging, a dynamic two-way engagement system built on the most immediate communication platform: SMS text messaging. With Messaging, you can streamline your service process and keep in close Messaging with customers and employees no matter where they are. Immediate and Personal Average open rates for mobile messages are over 90%, most within 2 minutes of receipt. Fastest Response Times Customers send and receive messages faster over text than other media methods—usually in under five seconds. Automatic Message Management All communications are tied to the customer and can made visible to anyone using the system controllable through permission settings. Easy, Instant Opt-In Customers respond to a dealership opt-in communication from their cell phone and are sent a confirmation reply within seconds. Fully Integrated Enhance service communications with the ability to connect with customers from any component of the Affinitiv Suite. Total Customer Engagement at your Fingertips Texting is a powerful—and often preferred—means of communication for customers. With Affinitiv Messaging, you respond to customers right when they message you—no waiting for email lag or playing phone tag. Loyal customers can easily opt-in to receive service updates or parts photos, request appointments or even open a live chat. And since Messaging is fully integrated, you can quickly and easily engage customers and answer questions from anywhere within the Messaging App.

Trade Agent AI by inride automatically mines your dealership's CRM to identify customers with vehicles your lot needs — then launches personalized outbound SMS and email campaigns to bring them back in for a trade-in appointment. The inride AI companion app gives your entire team real-time visibility into every customer conversation your AI agent is working — so nothing falls through the cracks while you're away from your desk. WHAT YOU CAN DO IN THE APP — View and search all active SMS and email conversations in one place — Respond to inbound messages and keep deals moving — Get instant push notifications when a lead replies or books an appointment — Monitor appointment confirmations in real time — Manage your dealer profile and notification preferences BUILT FOR DEALER TEAMS Whether you're a GM, GSM, or BDC manager, the inride AI app keeps you connected to every live trade-in conversation — from anywhere. Your AI agent works around the clock. Now you can too. HOW TRADE AGENT AI WORKS Trade Agent AI connects to your dealership's CRM and scores customers based on mileage patterns, time-in-ownership, service recency, and equity position. It then launches autonomous outbound SMS and email campaigns to bring those customers back in for a trade-in — fully automated, fully tracked, fully measurable. Dealers using Trade Agent AI report an average ROI of 607% and consistent used vehicle acquisition at a fraction of traditional auction costs. THIS APP REQUIRES AN ACTIVE TRADE AGENT AI SUBSCRIPTION To learn more or request a demo, visit http://inride.ai