Comparison

Chesterfield Mobile vs BASIC Benefits App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Chesterfield Mobile

Access your medical claim status, print your ID card, and check eligibility information. This app provides convenient access to your health plan benefits and coverage details.

Highlights
  • Check medical claim status
  • Print medical ID card
  • View eligibility information
  • Access coverage summary
  • Review recent claims
  • Request ID card
Features
Read full description

Chesterfield Mobile By Chesterfield Resources, Inc. Description Want to look up the status of a medical claim? Or print a copy of your medical ID card? How about checking your eligibility information or sending a question to Chesterfield? The Chesterfield Mobile App puts our most popular online features at your fingertips! FEATURES Coverage Summary (Benefits and Coverage Information), Current Balances (Out-of-Pocket and Deductible Accumulator Information), Recent Claims (Medical, Dental, Vision, Hearing Claims), View or Request ID Card, AND MORE! LOOK UP CLAIMS See your ten most recent claims. Get a detailed view of each one. Or look up specific medical, dental, vision, hearing claims by member name. VIEW YOUR MEMBER ID CARD View the front and back information on your ID cards whenever you need to. Email the card information to your provider or whoever requires it at the time. SECURITY You must always sign in with your User Name and Password to access the features in this app. Without that information, no one can reach your personal data. It is safe. CAN’T ACCESS THE APPS FEATURES? You must sign in to access the app’s features. Only Salvation Army Health Plan members are allowed to login and use the app. ABOUT CHESTERFIELD - Chesterfield Resources, Inc. is an affiliate of the Chesterfield Companies. Chesterfield Resources, Inc. is the third party administrator for The Salvation Army’s self-funded health plans and has been serving The Salvation Army in this capacity since 1985. Located in Akron, Ohio, Chesterfield Resources administers The Salvation Army Officer and Cadet Health Plans in the four territories of the United States as well as the Employee Health Plans in the Eastern, Central and Southern territories. Chesterfield Resources also administers the employee short-term disability plans for the Eastern and Southern Territories. Visit us at www.chesterfieldresources.com

About

BASIC Benefits App

Manage your consumer-driven benefit accounts with ease. Quickly check balances, submit requests, and pay bills on the go. Securely access important account information and store digital receipts.

Highlights
  • Check balances and submit requests
  • Access insurance and loyalty cards
  • Pay bills by snapping a photo
  • Suspend and reestablish BASIC Card
  • Facial recognition sign-in
  • Consolidate digital receipts
Features
Read full description

The BASIC benefits mobile app makes using your benefits easy and keeps you connected 24/7. Save time and hassles while making the most of your benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! The BASIC mobile app offers powerful features like: The ability to check your balances and submit requests - anytime, anywhere. Access important information such as insurance or loyalty cards easily. Snap a picture for handy access when you need it. Pay bills easily. Just snap a photo, submit in the app and BASIC will pay it from your benefit account. Suspend the use of a misplaced BASIC Card and reestablish use when ready. Simplify sign in. Avoid the hassle of remembering and typing passwords with facial recognition. Consolidate receipts digitally. Store photos of receipts and bills for quick access later.

Screenshots

Chesterfield Mobile4 screens
BASIC Benefits App4 screens

Verdict

The call

The clearest difference is rating: BASIC Benefits App at 4.4 against Chesterfield Mobile's 3.0. BASIC Benefits App also leads on update cadence (fortnightly vs every 34 months) and ratings volume (2.2K vs 2). Chesterfield Mobile's advantage is device support (3 vs 1) and iOS requirement (14.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BASIC Benefits App holds the better App Store score, 4.4 against 3.0. That said, the two scores are not equally well evidenced: BASIC Benefits App has 2.2K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Chesterfield Mobile ships an update every 34 months, BASIC Benefits App fortnightly. The most recent releases landed on September 13, 2026 and September 18, 2026 respectively.

Scorecard5 real differences · 5 level
Chesterfield Mobile versus BASIC Benefits App: the parameters behind the verdict, then further details
ParameterChesterfield MobileBASIC Benefits App
PriceFreeFree
Rating3.0 (2 ratings)4.4 (2.2K ratings) — better
Positive reviews—14.0% of reviews
Number of ratings22.2K — better
Update frequencyEvery 34 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS14.0 — better16.0
Further details — not scored
Size81 MB118 MB
Age rating4+4+
DeveloperChesterfield Resources, Inc.Benfinity, LLC

Customer experience

Chesterfield Mobile

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%

BASIC Benefits App

All ratings2,200 ratings
Positive85.4%
Neutral3.0%
Negative11.6%
Written reviews93 reviews
Positive14.0%
Neutral3.2%
Negative82.8%

Bugs and requests

Chesterfield Mobile

Not enough reviews yet to summarise bugs or requests.

BASIC Benefits App

Reported bugs

5 issues
  • Login screen freezes
  • Verification process repeatedly failing
  • Reimbursement requests being denied without reason
  • Inability to access account history
  • App crashing on launch after updates

Requested features

5 requests
  • Improved notification system
  • More intuitive expense categorization
  • Seamless integration with banking/payment apps
  • Clear explanations of covered expenses
  • Ability to edit/delete past transactions

In-app purchases

None

Chesterfield Mobile

No in-app purchases

None

BASIC Benefits App

No in-app purchases

Questions

Is Chesterfield Mobile free?
Chesterfield Mobile is free to download, with no in-app purchases.
Is BASIC Benefits App free?
BASIC Benefits App is free to download, with no in-app purchases.
Which has better reviews, Chesterfield Mobile or BASIC Benefits App?
BASIC Benefits App is rated higher. Chesterfield Mobile averages 3.0 out of 5 from 2 ratings, while BASIC Benefits App averages 4.4 from 2.2K ratings.
Do Chesterfield Mobile or BASIC Benefits App have ads?
Neither Chesterfield Mobile nor BASIC Benefits App shows ads.
Which is updated more often, Chesterfield Mobile or BASIC Benefits App?
Chesterfield Mobile ships an update every 34 months, and BASIC Benefits App fortnightly. Most recently, Chesterfield Mobile was updated on September 13, 2026 and BASIC Benefits App on September 18, 2026.

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